False information
Well first of all thought I was ordering from Egg Studio, only to find out they apparently outsource to you. Terrible shipping time, and shows from Australia.
November 1, 2024
Unprompted review
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Company details
Written by the company
Dear Our Valued Customer, As a customer centric business, we strive to bond a long lasting and trusting relationship with our special customers. Day by day, we are dedicated to provide you diverse products with one-of-a-kind materials to celebrate moments, to tell your personal stories or to gift your important people in your life. Also, we effectively trained our staff as well as collaborated with our strategic partners to deliver professional yet strongly individualized customer experience. Our mission is to inspire every valuable Cipustar’s customers to embrace their authenticity and feel empowered to send their messages through our personalized products. Your satisfaction and interests are always on top of our priority. We hope that you enjoy our most up-to-date, industry-leading personalized home décor, apparel and meaningful gifts for your special ones!
Contact info
201 E Center St Ste 112 Anaheim, 92805, CA, United States
- (213)2043562
- cs@cipustar.com
- cipustar.com
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Cannot fault the customer service
Cannot fault the customer service, I had a few problems, but they were rectified almost immediately, the staff so very courteous and nothing is too much trouble for them. I would recommend Cipustar to everyone. Wish every company was as reliable and generous as Cipustar. Plus I loved the products that I purchased. The mugs that change from black to animals photo and name are fantastic, I have bought 5 of them.
March 9, 2024
Unprompted review
Excellent Experience and service
Well I received my 20oz tumbler and was very excited until I opened the box and everything about it was wrong, so I contacted Cipustar and told them about my disappointment and they said they would love to be given the chance to fix and I really wanted this for a gift for my best friend so I did and the correct tumbler came within a couple of weeks and I am very happy with service and the tumble is perfect!!! Will order again from Cipustar!!!
March 5, 2024
Unprompted review
Reply from Cipustar
We are incredibly grateful that you took the time out to share your feedback with Cipustar. Customer satisfaction is our top priority and we are thrilled that you enjoyed your experience, it means the world to our entire team!
We look forward to serving you again soon.
Mug is even cuter than expected!
I made a mistake on my last minute Christmas mug order. I frantically tried contacting Cipustar, time difference making it a little challenging, but have no fear a very kind representative told me we caught it before print and got it changed for me. I was most grateful!! The mug is absolutely adorable and looks like all of my pups! I received many compliments!
February 4, 2024
Unprompted review
Reply from Cipustar
Hi Layne Sipes
We are incredibly grateful that you took the time out to share your feedback with Cipustar. Customer satisfaction is our top priority and we are thrilled that you enjoyed your experience; it means the world to our entire team!
We look forward to serving you again soon.
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