The report is easy to read, full of valuable information and very clear explanation. It really feels like a life hack.
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Everything went smoothly - test kit arrived quickly and test results came back way before estimated date. The accompanying details/information that comes with each report on the app is interesting an... See more
CircleDNA delivered the results earlier than their promised dates. I liked the easy upgrade to Premium via app. Growing up as a sickly child, the features assured me how to manage my disease risks and... See more
Company replied
Subscribed to the premium kit as it not only give a more holistic analysis but for the annual new report as well. But it has been 2-3 years, did not receive any new report till date. The new rev... See more
Company replied
Company details
Information provided by various external sources
CircleDNA is the world's most comprehensive DNA test on the market. 500 unique reports on diet, fitness, ancestry, health risks, carrier screening & much more.
Contact info
United Kingdom
- circledna.com
Hasn’t replied to negative reviews
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Fast
Fast, efficient and good detailed explanation. You just need to do your own research on what some medical terms are associated to
Thanks for the customer support Circle DNA has
I had a question regarding a test and I asked the question via whatsapp and email and even though it took some time, both got back to me and eventually I got my answer. Thanks to Ben and Mai for always being so cordial in answering my questions.
A very comprehensive consumer DNA…
A very comprehensive consumer DNA testing service. The various categories and detailed report provide some interesting, and valuable insights to know how your genetic makeup impacts behaviour, health, nutrition, fitness, ancestry, and many other traits. Results that can be corroborated with real-life observations also appear to match. I would recommend this service.
Trying to get contact for over a week, can’t ship the test back
We have ordered 2 packs and there is no way of sending it back with the label provided. We’ve got FedEx labels but there is no points here in my country. Thats not the big issue and the 1-star.
The 1 star is because we’ve trying to get contact for over a week and still no reply! This is very bad customer service and not what we expected.
Excellent platform with useful…
Excellent platform with useful insights. Great upgrade from 23andme which I had used since it was launched.
CircleDNA customer service is terrible
I have sent my sample in mid May and after waiting for more than 1 month, the apps status shows sample arriving at lab! They are not updating the status in a timely method. So I decide to contact them via WhatsApp and they are not responding.
When choosing this company I was led to…
When choosing this company I was led to believe that it was a UK company but the Fedex return label for the DNA kit was addressed to an address in Hong Kong. Further the FEDEX return label failed as the shipping account must be in the UK. I raised an email complaint (the only way to contact Circle - no helpline) and have had no reply for 3 days. Seriously doubting the credibility of this company and hope I haven't been ripped off again! I would like Circle to respond ASAP or will be asking for a refund.
Extraordinary
Extraordinary report & smooth sample mailing experience. Totally worth the money. I'm making changes to my life today to help correct for issues I learned about from my DNA analysis. So glad I finally did this!
Improve quality of life
I recommend the Circle DNA test, it provides me with valuable insights that helped me to improve the quality of my life.
Great insights on your genetic factors
Great insights on your genetic factors. Highly recommended.
I’m SO gratefulate about CircleDNA
As someone passionate about personalized health, their **Premium DNA test** exceeded my expectations — especially for **dietary optimization** and **drug sensitivity**.*
**Why I love it:**
🍏 **Diet & Nutrition Reports:**
CircleDNA didn’t just tell me *"eat more vitamins."* It revealed **my body’s unique needs** based on genes like *MTHFR* (folate metabolism) and *FADS1* (omega-3 conversion). I now tailor meals to boost energy and avoid deficiencies — no more guesswork!
💊 **Drug Sensitivity Section = Game-Changer:**
The report flagged that I’m a **slow metabolizer of caffeine** (*CYP1A2 gene*) and certain painkillers. This explained years of jitters and side effects! Knowing which medications/supplements to use cautiously feels like having a **health guardian angel.**
➕ **Bonus Love:**
- Ancestry breakdown was fascinating (hello, Southeast Asian roots!).
- The app is sleek, and results were ready in 4 weeks.
- Free genetic consultation helped clarify my reports.
**For anyone serious about health:** This isn’t just data — it’s a **personalized blueprint** for a healthier life. Thank you, CircleDNA
Super interesting and packed with info. Quite a learning experience.
I would like to get one for each family member for Christmas.
Comprehensive test with interesting…
Comprehensive test with interesting insights.
No customer service
No customer service. I had an issue with my swab. I sent email, I used the WhatsApp channel and they never answered me
Good reference overall for…
Good reference overall for understanding our DNA better which benefits us from our healthier lifestyle choices.
Personnel game changing
Very useful detailed personal health insane discoveries.
Insightful experience!
The sample collection and return process was really easy. The generated report has in-depth details and explanations about each category. The app UI/UX is exceptional. The summary report is also very easy to understand and appealing.
I know my health & habit in details
I know my health & habit in details, so I can make improvement in the area that is highlighted according to the categories that’s written in the report.
Super interesting and informative but..
I like that Circle offers more than others. That's largely because it works out of Asia and doesn't have regulatory overhangs from other jurisdictions. The report is very informative.
What i dislike is that DNA info is a new new thing and whilst there is a "helpdesk", it is literally impossible to find time with them. You have so many curious questions but the queue is eithet too long or you dont even get a chance to log an appointment. This has been a real and key anti climax for me.
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