While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers are really happy with the products, finding them perfect for sparking imagination and providing a fun mix of learning and nostalgia. People appreciate the quality and design, considering them brilliant gift ideas for curious young minds. The user experience is often highlighted as positive, with many enjoying the assembly process and the engaging nature of the kits. However, some customers were not happy with the quality of certain items, reporting issues like missing batteries, defective components, or difficulty with assembly due to design flaws. A few other people also felt that the customer service was occasionally unresponsive or slow in resolving problems, particularly concerning lost or delayed orders and defective products.

What people talk about most

Product

Reviewers express satisfaction with the products, highlighting their high quality, innovative design, and... See more

User experience

Clients share positive opinions on user experience, finding it fun, engaging, and well-structured, even for... See more

Quality

People report ambiguous experiences with quality. While some customers praise the high quality, durability,... See more

Order

Consumers find the ordering process to be ambiguous, with many experiencing significant delays and a lack of... See more

Customer service

Customers consistently note ambiguous experiences with customer service. While many reviewers praise the... See more

Based on these reviews

Rated 4 out of 5 stars

Robots are perfect for spaking kids imagination. Build quality is ok, and everything worked. There were small issues. One robot came without battery (cr2032). Also, plastoc wrap that protects plastic... See more

Company replied

Rated 5 out of 5 stars

My son absolutely loved building the BIT 2.0 game console. The instructions were super easy to follow, and the whole process kept him fully engaged from start to finish. It’s such a fun and hands-on w... See more

Company replied

Rated 5 out of 5 stars

I bought CircuitMess Christmas gifts and was pleasantly surprised by the fast delivery. Everything arrived in just 3 days. I ordered the Artemis Smartwatch, Chatter, Bit 2.0, Clockstar, and Be... See more

Company replied

Rated 5 out of 5 stars

Dominik and the CircuitMess team kept constant communication with me throughout the delivery process of the NASA Artemis Watch I've ordered. They've even provided me a replacement when my original o... See more

Company replied


Company details

  1. #41 of 65 best companies in Electronics Company

Written by the company

The CircuitMess is a team of young dedicated people whose mission is to bring electronics and programming to the crowd in a fun and interesting way!


Contact info

4.0

Great

TrustScore 4 out of 5

955 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

BIT and Sparkly products

I bought for myself BIT and Sparkly and I was very satisfied with these products. For sure I will buy another products.

April 2, 2025
Unprompted review
CircuitMess logo

Reply from CircuitMess

That’s awesome to hear, thank you so much for the support! We're really glad you enjoyed BIT and Sparkly, and it means a lot that you're coming back for more. We've got plenty of exciting stuff lined up, so stay tuned! Can't wait to see what you build next!

Advertisement
Rated 1 out of 5 stars

Brutal service and no product just took my money .twice

Brutal service. Ordered ages ago no receipt of order, and nothing but half hearted fake promises (when they did respond to my request for answers). No more responses at all in the last few weeks meanwhile I was just charged for my next months subscription order for my child and haven’t even received the first one. I literately don’t even think this is a real company But instead a scam. I keep getting asked how my kit is and how we are enjoying it to add fuel to the fire . I HAVE NOT RECEIVED MY ORDER.

Update: still no response from circuit mess. You can’t even take the time to respond to me? I have been charged over $400 now in reoccurring subscription charges and received NOTHING. I see you are responding to others on here with good reviewed. How nice of you. Anyone know how to file for refund for products you do not receive? This is the worst service , ever.

February 27, 2025
Unprompted review
CircuitMess logo

Reply from CircuitMess

We are truly sorry for the experience you've had. We completely understand how upsetting this situation is, and you’re absolutely right to expect better from us.

Please know that we have responded to your messages and have taken steps to resolve the issue, including resending your order via express shipping. That said, we recognize this has taken far too long, and we deeply regret the stress and inconvenience it’s caused.

Regaining your trust is important to us, and we’re committed to making this right. If there’s anything more we can do, please don’t hesitate to reach out—we’re here and ready to help.

Rated 5 out of 5 stars

Awesome Synthia kit

I ordered Synthia kit to try out electronics and I ended up completely hooked. The components are well made and the instructions were easy to follow. I had a great time assembling Synthia and I definitely recommend it to anyone who wants to learn about electronics while having fun.

April 12, 2025
Unprompted review
CircuitMess logo

Reply from CircuitMess

hank you so much for your wonderful feedback!

We're thrilled to hear that Synthia got you hooked on electronics — that’s exactly what we hope for! It’s great to know you found the components well made and the instructions easy to follow. We love that you had fun assembling it, and we really appreciate your recommendation.

Thanks again for being a part of the CircuitMess community — we can’t wait to see what you’ll build next!

Rated 5 out of 5 stars

A fun way to start coding

A great product i got for my younger cousin. He's learning how basic coding works.

January 8, 2025
Unprompted review
CircuitMess logo

Reply from CircuitMess

Thank you so much for your kind words!

We're really happy to hear that your cousin is enjoying the product and getting started with coding — that's exactly what we love to see. It’s great to know it's helping spark curiosity and learning at a young age.

Thanks again for your support!

Rated 5 out of 5 stars

Kupila sam Haralda i super radi i kao…

Kupila sam Haralda i super radi i kao STEM igracka je fora dodatak na polici

March 19, 2025
Unprompted review
CircuitMess logo

Reply from CircuitMess

Hvala vam puno na lijepoj recenziji!

Drago nam je čuti da vam se Harald sviđa i da dobro radi — još nam je draže što ste ga prepoznali i kao fora STEM dodatak na polici! 😊

Hvala na podršci i što ste dio CircuitMess zajednice!

Advertisement
Rated 5 out of 5 stars

Wheelson is kinda cool

Wheelson and Byteboi are a cool combination, being able to drive and see where the car is going is something I haven't seen before, assembly was of appropriate difficulty and I'm looking forward to exploring the software side of the product!

April 12, 2025
Unprompted review
CircuitMess logo

Reply from CircuitMess

Thank you so much for your great feedback!

We’re thrilled to hear you’re enjoying the Wheelson and ByteBoi combo — it’s such a fun pairing, and we love that you appreciated both the assembly experience and the unique functionality. Being able to drive and see from the car’s perspective really does open up a whole new way to interact with tech!

We’re excited for you to dive into the software side — there’s a lot to explore, and we can’t wait to see what you create.

Rated 1 out of 5 stars

RC Bundle - Failure to deliver

I ordered RC Bundle, apparently available for delivery straight away, unlike other options, and nothing has arrived. It was allegedly posted on 23rd March and is now the 12th April 2025. I have patiently ignored the persistent harassment for reviews and feedback ever since ordering. Sadly here it is.

April 12, 2025
Unprompted review
CircuitMess logo

Reply from CircuitMess

Thank you for taking the time to share your experience — we’re sorry to hear that the delivery hasn’t met your expectations so far.

While your order was dispatched on March 23rd, we understand that the wait has been longer than anticipated, and we truly appreciate your patience. We're aware that feedback requests can feel frustrating in situations like this, and we're taking that into account moving forward.

Your RC Bundle is now just about to be delivered, and we hope that once it arrives, the experience will be a much more positive one from there on.

Thanks again for your honest feedback — it really does help us improve.

Rated 5 out of 5 stars

I’ve received harald very early and i…

I’ve received harald very early and i am satisfied with the product

December 12, 2024
Unprompted review
CircuitMess logo

Reply from CircuitMess

Thank you for your feedback — we're so glad to hear that Harald arrived early and that you're happy with the product!

We really appreciate your support and hope you continue to enjoy exploring and building with us.

Rated 5 out of 5 stars

Attention to details, care and quality

I bought a couple of their products thinking of them as just toys. But I was plesantly surprised by some of them.
Especially Harald. The speaker is way louder and clearer than I anticipated.
They are clearly tweaked by hand which gives them a welcome human touch in an otherwise fully automated world.

April 12, 2025
Unprompted review
CircuitMess logo

Reply from CircuitMess

Thank you so much for your kind and insightful feedback!

We’re really glad to hear that our products exceeded your expectations — especially Harald! It’s great to know the speaker performance stood out, and we love that you noticed the human touch behind the builds. We do put a lot of care into what we create, and it means a lot to see that recognized.

Thanks again for your support — we’re excited to keep surprising you!

Advertisement
Rated 5 out of 5 stars

An eye opener

I really loved how simple and easy the instructions were to follow aswell as how nice made everything was, it's a amazing place to learn no matter the age and no matter the experience. It opens up the mind to start thinking in a way of what else can I do, what can I make and that's incredible

April 10, 2025
Unprompted review
CircuitMess logo

Reply from CircuitMess

Thank you so much for your thoughtful and inspiring feedback!

We’re absolutely thrilled to hear that you enjoyed the experience — from the easy-to-follow instructions to the quality of the kit itself. It means a lot to know that it sparked that sense of creativity and curiosity, which is exactly what we hope to encourage in makers of all ages and backgrounds.

Thanks again for your support — we can’t wait to see what you’ll create next!

Rated 5 out of 5 stars

disappointing so far...but finally got it delivered ! Happy kid !

...its been a month and a half since i ordered...no response or idea of where my order is...most US customers seem to have that problem...disappointing so far...my kid has been waiting and I dont know what to tell him...
Update: 4/22/2025 We finally got it in the mail, great product, my kid loves it, thank you for the response re:shipping

April 10, 2025
Unprompted review
CircuitMess logo

Reply from CircuitMess

We’re truly sorry to hear about your experience — we completely understand how disappointing and frustrating this must be, especially with your child eagerly waiting.

Delays like this are never acceptable, and we sincerely apologize for the lack of communication and clarity around your order. This isn’t the experience we want to deliver, and we take your feedback seriously.

We’d really like to reach out to you directly to check the current status of your shipment and do everything we can to make things right. Your trust means a great deal to us, and we hope to have the chance to earn it back.

Thank you again for bringing this to our attention.

Rated 5 out of 5 stars

Excellent products for hobbyists and…

Excellent products for hobbyists and enthusiasts.
Expects a lot of patience and learning from you but its worth it in the end!

March 20, 2025
Unprompted review
CircuitMess logo

Reply from CircuitMess

Thank you so much for your great feedback!

We're glad to hear you're enjoying our products — and you're absolutely right, they do ask for a bit of patience and curiosity, but we believe that's part of what makes the experience so rewarding in the end.

Thanks again for being part of the CircuitMess community — happy building!

Rated 5 out of 5 stars

Unboxing experience was great

Unboxing experience was great. My kids were very excited about assembling. It kept them focused and occupied! Looking forward to receiving new sets.

April 7, 2025
Unprompted review
CircuitMess logo

Reply from CircuitMess

Thank you so much for your lovely feedback!

We’re thrilled to hear that the unboxing and assembly experience was a hit with your kids — that excitement and focus is exactly what we hope to inspire. We can’t wait to send more fun and educational sets your way soon!

Thanks again for being part of the CircuitMess community.

Advertisement
Rated 1 out of 5 stars

April BDay gift will be XMas gift

I ordered 2nd of March.. it's 11 April.. i have not received it yet. Initially I order for B Day gift... But it might become a X Mas gift..
If they are smart to build this product, surely they can fix this delivery issue which will ruin their business..

April 11, 2025
Unprompted review
CircuitMess logo

Reply from CircuitMess

We’re truly sorry to hear about the delay with your order — we completely understand how disappointing this must be, especially when it was intended as a birthday gift.

This certainly isn’t the experience we want to provide, and we sincerely apologize for the frustration it has caused. We’d really like to reach out directly to help check on the current status of your shipment and do everything we can to make things right. Your trust is very important to us, and we hope to have the opportunity to earn it back.

Thank you for your honest feedback — it helps us improve, and we take it seriously.

Rated 1 out of 5 stars

I placed an order March its been one…

I placed an order March its been one month still didnt recieve my order

April 11, 2025
Unprompted review
CircuitMess logo

Reply from CircuitMess

We’re truly sorry for the delay and understand how frustrating it must be to wait this long for your order.

Your package has been in international transit and is currently clearing customs, which can sometimes take longer than expected depending on the destination country’s processing times. We know this isn’t ideal, and we sincerely apologize for the inconvenience.

Thank you for your patience — we’re keeping a close eye on the shipment and are here to help if you have any questions in the meantime.

Rated 3 out of 5 stars

Missing parts, rough edges

Kit is missing 3 spacers and the edges of the faceplate are unfinished. Expected higher quality for the price. Otherwise very easy to assemble though can't be used without the spacers.

March 15, 2025
CircuitMess logo

Reply from CircuitMess

Thank you for your feedback — we really appreciate you taking the time to share your experience.

We’ve reached out to arrange delivery of the missing spacers, and we hope you'll be able to complete the build soon. Your comments are helpful as we continue working on improving both product quality and overall experience.

Thanks again for your support!

Rated 1 out of 5 stars

I still have not received the order for…

I still have not received the order for the first month. I’m a little surprised how long it is taking to arrive.

April 10, 2025
Unprompted review
CircuitMess logo

Reply from CircuitMess

Thank you for your feedback — we’re really sorry for the delay and completely understand your concern.

Shipping has taken longer than expected, and we apologize for the wait. The good news is that your order is now just about to be delivered, and we truly hope it brings a great experience once it arrives.

We appreciate your patience and understanding, and we're here if you need anything in the meantime.

Advertisement
Rated 4 out of 5 stars

Shipping is slow, communication is bad.

I cannot judge the actual kit because a month since ordering and it hasn't arrived even though the item was listed as in stock. The communication on the shipping issues gas been essentially non-existent on any of the platforms I've used (Reddit, Discord, Email). I'm only writing a review now because it enters me into a drawing, but I have to complete it by the end of the month.

March 11, 2025
Unprompted review
CircuitMess logo

Reply from CircuitMess

Thank you for your honest feedback — we understand that the wait was frustrating, especially with the kit listed as in stock, and we appreciate your patience throughout. We're always working to improve both our shipping process and communication, and insights like yours help us do better.

We’re glad to see that your kit has now been delivered, and we hope you enjoy building and exploring it! Wishing you lots of fun (and success) with the project — and we’re here if you need any support along the way.

Rated 5 out of 5 stars

Great stem boxes!

Great stem boxes!

My kids love the circuitmess robots, they hace clear instructions, they can build the robots by themselves without help. Learn a lot and have really cool robots to play with. The customer attention is great also.

Thanks circuitmess

April 10, 2025
Unprompted review
CircuitMess logo

Reply from CircuitMess

Thank you so much for your wonderful feedback!

We’re thrilled to hear that your kids are enjoying the CircuitMess robots and that they’ve been able to build and learn independently — that’s exactly what we love to hear! It’s also great to know our team has been able to provide the support you needed.

Thanks again for your kind words and for being part of the CircuitMess community!

Rated 5 out of 5 stars

BiT on/off switch broken but great response

We've just received help from Andrea, to get his BiT broken switch replaced for free. Once the message reached Circuitmess they turned around what was an initially disappointing situation into a grateful and happy one. My son will be able to fix his BiT and have the robots he hoped for, for his 13th birthday. Thank you Andrea.

April 7, 2025
Unprompted review
CircuitMess logo

Reply from CircuitMess

Thank you so much for your kind message — and for giving us the opportunity to make things right.

We’re really happy to hear that Andrea was able to help turn the situation around, and that your son will now be able to enjoy his BiT just in time for his 13th birthday. That truly means the world to us.

Thank you again for your trust, your patience, and for allowing us the chance to make the experience a positive one in the end. We’re so grateful to have you as part of the CircuitMess community!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look