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3.0

Average

TrustScore 3 out of 5

2 reviews

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3.0

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(2)

1 review in the last 12 months

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Rated 1 out of 5 stars

If I could select no stars, I would

If I could select no stars, I would. I rarely write negative reviews. But this company is unreachable. I was visiting the area and purchased a pass for several days - albeit not easily with many errors thrown.
I am never able to get through to anyone on the phone - and the outgoing message doesn't it say Citifyd - it mentions another company I can't decipher. No one has returned my calls. I live out of the area or I would be at the office every day. In addition, their email support at citifyd.com bounces back.
The worst part is, once my pass expired, I have been receiving spam emails from them for over 24 hours EVERY SINGLE MINUTE. I am only able to set up spam filters on my desktop - so my phone is still flooded every single minute. Still no one will respond. Awful company. Do not park in any of their lots. They don't deserve a single dollar.

January 29, 2026
Unprompted review
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Rated 2 out of 5 stars

The Worst Experience Ever with Citifyd!

I was tormented by their fake promises and absolutely useless customer service. Every issue I faced was met with silence or robotic responses that made me feel utterly powerless to get anything resolved. They advertise convenience, but it was nothing but a nightmare trying to navigate their mess of a system. Never again!

December 3, 2024
Unprompted review

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