Citizen Meds® Reviews 

1,444
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 709 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products' effectiveness, noting significant weight loss and improved well-being. Many appreciate the quick, reliable delivery, with orders often arriving on time and well-packaged. The ordering process is frequently described as easy and smooth, supported by great communication and helpful service. However, some customers noted issues with order processing and shipping delays, alongside a lack of communication. A few also reported problems with product quality, such as receiving cloudy or incomplete vials, or products with misspelled labels. Additionally, some reviewers expressed concerns about financial clarity, feeling misled regarding medication quantity or billing.

What people talk about most

Product

Clients share positive opinions on product, with many reviewers expressing satisfaction with the... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the fast and efficient delivery... See more

Order

Users describe positive interactions with order, highlighting the ease and speed of the ordering process and... See more

Quality

Consumers find quality to be positive, with many reviewers praising the effectiveness of the medication,... See more

Service

Customers consistently note positive experiences with service, highlighting the professional, efficient, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I could not be happier with this product or more grateful to Citizen Meds for providing a GLP-1 at an affordable price. I have lost between 60 and 70 pounds in the past 5 months. I've struggled with... See more

Rated 5 out of 5 stars

I have ordered from them several times and we all must be aware of side effects whether its a coumpounded order or not. I took the chance and started using coumpounded Tirzepitide about 8 months ago a... See more

Company replied

Rated 5 out of 5 stars

I have been ordering from Citizens for 4 months now. Quick and easy delivery process. My progress has been amazing on Tirzepatide. No side effects. Will keep ordering until goals are met😍 Happy custo... See more

Rated 5 out of 5 stars

Citizen Meds have provided me with Tirzepatide for 6 months - I have lost 25 lbs with 10 to go. For me I stayed on low dosage and then increased as I could tolerate. I am now decreasing my dosage a ta... See more


Company details

  1. #15 of 29 best companies in Medical Clinic

Written by the company

We are more than just a Telehealth company. We are a movement towards more accessible and convenient care. Our services are designed to empower you to take control of your health, providing the resources, support, and expertise you need to make informed decisions about your well-being.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 17% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(1,444)

705 reviews in the last 12 months

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Rated 1 out of 5 stars

BEWARE!!!!!!!

Deeply concerning experience with Citizen Meds. Order placed and paid for 12/1 with express shipping remains unshipped and stuck in “processing.” Six emails requesting status updates have gone unanswered and one was a generic auto reply. Phone number goes straight to a personal voicemail. Their Plano office was closed during normal business hours with not a soul in sight (yes, I went there today). Their promise of 4-5 business day processing is a lie. I’ve missed my medication dose and now I’ll have to order elsewhere which will cause me to miss more doses! I’ll be disputing the $260 charge with my bank. The good reviews on here are fake. I guarantee it. This is not a legitimate company and I give it NO stars.

December 9, 2025
Unprompted review
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Rated 5 out of 5 stars

I have ordered from them several times…

I have ordered from them several times and we all must be aware of side effects whether its a coumpounded order or not. I took the chance and started using coumpounded Tirzepitide about 8 months ago and have lost 28lbs and absolutely love how I look and feel about myself. It has changed my life but I also exercise 4 to 5 days a week to stay healthier. For me it has been worth the risk and yes some side effects but the longer Im on it the less I feel of side effects and in fact the meds help me with bloating..Citizen med have great discounts and its shipped out fairly quick. Im happy being thin again!!

December 6, 2025
Unprompted review
Citizen Meds® logo

Reply from Citizen Meds®

Thank you!

Rated 1 out of 5 stars

Beware…

I received the tirzepitide and it wasn't at all cold. When I went to use it, it was cloudy and the vial contained not even one full dose. The company is saying that everything was okay and refused a refund.

November 14, 2025
Unprompted review
Rated 5 out of 5 stars

I have had great results with…Tirzepatide

I have had great results with Tirzepatide. It cuts out the food noise. Helps me maintain healthy eating habits and over all just makes me feel more healthy. I would highly recommend. Only thing is I wish the price would come down to make it more affordable.

November 17, 2025
Citizen Meds® logo

Reply from Citizen Meds®

Thank you!

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Rated 5 out of 5 stars

Great packaging

The delivery is exceptionally fast! Love the way they pack it, they pack it in a sort of care box makes you feel like YOU matter. The prices could be a little cheaper for those without insurance. Very happy with the products I buy. 😊

October 7, 2025
Rated 5 out of 5 stars

Citizen Meds is great

Citizen Meds is great! I have ordered several times. Always fast service and have lost a lot of weight on the meds. Easy to order and love the 20 percent off sales!

November 17, 2025
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Rated 5 out of 5 stars

Ease of ordering

Ease of ordering, effectiveness of their products,seamless shipping…Citizen Meds is the total package for your health care needs

April 20, 2025
Unprompted review
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Rated 5 out of 5 stars

It works

It works. Their program works! I have not suffered and GI side effects. Comfortably losing weight. Down 30 pounds. Highly recommend

September 30, 2025
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Rated 2 out of 5 stars

BEWARE BAD BOTTLE RECD LAST ORDER

So Ive ordered from them several times. They had to have changed manufacturers or their recipe because I took a low dose injection & then the nightmare began. Seriously HORRIBLE cramping diarrhea for hours upon hours. Thinking it might possibly be a virus, I waited 2 weeks then took another low dose injection. Same exact thing happened, and its awful. Theres definitely something wrong with this bottle. Previous bottles I had to use a stool softener so its a dramatic change.

November 18, 2025
Unprompted review

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