I've been trying to use sharps removal services from this company. I had a contract from last year, and they haven't managed to any yellow containers yet. Currently, I've got 2 to be removed, and they... See more
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We would just like to mention how brilliant Andy Skinner is! He is always lovely when he comes anyway but today he went above and beyond for us, helping us out with an issue with a huge pallet deliver... See more
Company replied
We've had Neil as our Citron Technician for a year now & he is always polite, engaging, jolly & happy carry out his duties. Even after giving him permission to use our store as a cut through, he's a... See more
Company replied
Ignores all emails, increases annual fee by well over 100% and sends emails asking for payment even though we requested the contract be cancelled. Being completely ignored by the company yet being a... See more
Company replied
Company details
Written by the company
With over 45 years of industry experience, we are one of the world's leading providers of washroom hygiene services and products. Our mission is to elevate the washroom experience with an industry-leading range of solutions, supported by reliably on time, hassle free, expert service
Contact info
Ceva House, Exelsior Road, Le65 1nu, ASHBY DE LA ZOUCH, United Kingdom
- 0800 066 5552
- ukservice@citronhygiene.com
- citronhygiene.co.uk
3.5
Average
604 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Sarah O is always punctual,perfect at…
Sarah O is always punctual,perfect at her job, extremely friendly, and very helpful,perfect!!
June 30, 2022
Unprompted review
Reply from Citron Hygiene UK
Thanks for your 5* review! We will be sure to pass your comments on.
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Highly recommended
Highly recommended.
Sarah O deals with our washroom hygiene services and products and is absolutely brilliant.
June 30, 2022
Unprompted review
Reply from Citron Hygiene UK
Thanks for your 5* review! We will be sure to pass your comments on.
fabulous
jonathon was great. Very helpful and friendly couldnt recommend more
June 30, 2022
Unprompted review
Reply from Citron Hygiene UK
Thanks for your 5* review! We will be sure to pass your comments on.
Always a pleasure meeting Jonathan…
Always a pleasure meeting Jonathan Laffan :D Professional, polite and very friendly!
June 29, 2022
Unprompted review
Reply from Citron Hygiene UK
Thanks for your 5* review! We will be sure to pass your comments on.
Liz King is always fantastic when she…
Liz King is always fantastic when she visits our sight. Equally professionally and friendly, she brightens up my morning with a visit. Her work is always spot on!
June 25, 2022
Unprompted review
Reply from Citron Hygiene UK
Thanks for your 5* review! We will be sure to pass your comments on.
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Liz King
Liz King is an excellent technician.
Liz has been been providing a great service to our school for many years, she is always polite to all our staff and is a credit to citron hygiene.
June 24, 2022
Unprompted review
Reply from Citron Hygiene UK
Thanks for your 5* review! We will be sure to pass your comments on.
Marie Wilson was excellent very…
Marie Wilson was excellent very professional
June 24, 2022
Unprompted review
Reply from Citron Hygiene UK
Thanks for your 5* review! We will be sure to pass your comments on.
Marie Wilson is a fab technician
Marie Wilson is a fab technician, so friendly and cheerful. Always does a great job.
June 24, 2022
Unprompted review
Reply from Citron Hygiene UK
Thanks for your 5* review! We will be sure to pass your comments on.
Very friendly
June 22, 2022
Unprompted review
Reply from Citron Hygiene UK
Thanks for your 5* review! We will be sure to pass your comments on.
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Marie was professional and made sure…
Marie was professional and made sure everything was sorted for our workplace. Nothing was too much trouble a real star!
June 22, 2022
Unprompted review
Reply from Citron Hygiene UK
Thanks for your 5* review! We will be sure to pass your comments on.
Very polite and friendly
June 20, 2022
Unprompted review
Reply from Citron Hygiene UK
Thanks for your 5* review!
Reply from Citron Hygiene UK
Thanks for your 5* review! We will be sure to pass your comments on.
Reply from Citron Hygiene UK
Thanks for your 5* review! We will be sure to pass your comments on.
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Hopeless
Constantly emailing the company and no one responds. Been having the same issue for months and no one seems to care. Told them I was selling the business and could they contact so the new people could take the contract over. No contact still and the new people have signed up with someone else now so they have lost the business. Absolutely hopeless
June 10, 2022
Unprompted review
Reply from Citron Hygiene UK
Hi Charlotte,
Sorry to hear you have not had a positive experience with Citron Hygiene. Please can you direct message us with your details so that we can look into this and ensure your account has been brought up to date.
Kind regards,
Citron Hygiene
Reply from Citron Hygiene UK
Thanks for your 5* review!
A wonderful service from Jonathan…
A wonderful service from Jonathan Laffan. Jonathan was friendly and helpful and he went out of his way to ensure that we had everything we need.
Thank you
June 1, 2022
Unprompted review
Jonathan Laffan was great as normal
Jonathan Laffan was great as normal. Service with a smile!
May 30, 2022
Unprompted review
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Excellent service from Lucky Warebi
Excellent service from Lucky Warebi. He is friendly and polite to my staff.Very professional when he is on site.
May 29, 2022
Unprompted review
Yet again wonderful service from…
Yet again wonderful service from Jonathon Laffan .
Such a friendly guy,always smiling and very helpful.
He brightens my morning
Thank you
May 27, 2022
Unprompted review
Jonathan Laffan
Jonathan Laffan, always on time and a pleasure to deal with, always smiling and always pleasent A+ nice guy
May 25, 2022
Unprompted review
Reply from Citron Hygiene UK
Thank you for your 5* review! We will be sure to pass your comments over to Jonathan!
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