City Installations Ltd Reviews 17

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Double Glazing Installer

Written by the company

City Installations are specialist installers of all UPVC double glazing products in Worcestershire and surrounding areas such as; Worcester, Malvern, Droitwich, Pershore, Evesham, Bromsgrove, Hereford and Kidderminster. City Installations have quickly gained an honest repuation by offering the very best A rated products combined with the latest security features, all at an extremely competative price. Our proffesional Installers work exclusively for City Installations, they're also fully insured and have the mandatory MTC qualification as proof of competance and skill. They're a friendly bunch who are very approchable so if you have any questions or quieries during the installation, please don't hesitate to ask! Offering market leading guarantees across the board, you can be rest assured that City Installations are offering a service which is backed up for the next 10 years.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

17 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Front door installation

I had Luke and the team change my front door and I couldn't be happier. The team are friendly and polite and knowledgeable on what they are doing, listened to exactly what I wanted and delivered. I love the door, installation was quick and clean and I've already had loads of compliments from neighbours and visitors

April 22, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

I can’t recommend City Installations enough!!

We had a window and bifold door fitted by City Installation, and the entire process was faultless from start to finish. From our initial meeting with Luke to the installation by Josh, everything was handled with professionalism and care. Their quote was by far the most competitive we received. We’ll definitely use them again and wouldn’t hesitate to recommend them to others.

August 22, 2025
Unprompted review
Rated 5 out of 5 stars

Recently had windows and a patio door…

Recently had windows and a patio door fitted by city installations. The whole experience from quotes to fitting was excellent. No pushy sales, luke was always available to talk to on the telephone, josh the fitter were very thorough, helpful and tidy and done a excellent job, would definitely recommend this service to anyone looking for new doors and windows.
Thank you
Kev

April 8, 2025
Unprompted review
Rated 5 out of 5 stars

Great service and product!

We recently had a back door fitted by
City Installations. Luke was friendly and polite when visiting our home to provide us with a quote and talk us through our options.
When it came to installation, Josh was great and left the house spotless and disposed of the old door. Great service, great price and we wouldn’t hesitate to recommend them! The door looks fab - we’re going back to them to have a window replaced!

April 11, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

We would highly recommend these guys

We would highly recommend these guys. Josh worked solid all day , cleaned up at the end and made sure we were happy before he left .

The process was professional throughout . We are very happy with the end product.

Thank you

March 28, 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding Service, Quality & Price

A seamless process from the original meeting with Luke to the fitting of the door and windows by Josh. The pricing is incredibly competitive, so much so, that we ended up getting the entire house done.
The team are incredibly professional, reliable and hard-working. Everything was explained to us clearly as the job was done.
A really high-quality project, completed to schedule. We would highly recommend City Installations.

March 6, 2025
Unprompted review
Rated 5 out of 5 stars

New Windows

This is the second time I have used City Installations. Had 6 windows done on my property this time and very pleased with them. Luke was friendly and helpful in giving me a quote and getting everything set up. Josh fitted the windows on his own and did an excellent job. Working hard over 2 days. Would certainly recommend.

February 6, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing service and great price!

Amazing service and great price!
We had two sliding doors and a front door fitted at our property. Both Luke and Josh were amazing from when Luke came to measure and quote, right up to fitting where Josh kept it very clean and tidy and doors feel lovely and smooth when sliding. They even worked around us to ensure we could get the back door in at an earlier date to ensure they weren’t in the way of some building work.
Definitely recommend!!

August 29, 2024
Unprompted review
Advertisement
Rated 5 out of 5 stars

Luke is pleasant and talks you through…

Luke is pleasant and talks you through several options, communicating via txt or email, josh was very tidy when installing and cleaned all rubbish,we had kitchen door and window with integrated magnetic blinds very pleased with their service Highly recommended, we would use them again.

June 27, 2024
Unprompted review
Rated 5 out of 5 stars

New Front Door and Windows

Highly recommend. Excellent job and attention to detail. Luke friendly and helpful in sorting out requirements, Josh fitting did a brilliant job and fully cleaned up afterwards. Can't fault in any way, you won't be disappointed if you choose these guys.

June 25, 2024
Unprompted review
Rated 5 out of 5 stars

Whole house windows

We had all of our windows and front door replaced with City and we could not be happier with the quality fit and finish. Luke was brilliant through the whole process and communication was great. They cannot be beaten on price but still maintain and very high quality service. I would recommend them to anyone!

April 24, 2024
Unprompted review
Rated 5 out of 5 stars

Had a quote to replace both front and…

Had a quote to replace both front and back doors. Luke was so friendly, helpful and knowledgable. We did not feel pushed into doing anything. Doors were replaced about 4 weeks later. It took Josh a day to do them. Again, Josh was so good and polite. So pleased with the result. I would definitely recommend City Installations.

March 25, 2024
Unprompted review
Advertisement
Rated 5 out of 5 stars

Professional company with high standards

Very good, professional company to deal with, supplying and fitting 7 high quality, reasonably priced windows. Luke kept in touch throughout the process and Josh did a super neat, clean job fitting them, with great attention to detail. Very happy to recommend City Installations

March 19, 2024
Unprompted review
Rated 5 out of 5 stars

Luke at City Installations was recommended by a friend

Luke at City Installations was recommended to us via a friend and from the very first meeting through to job being completed we couldn't have been happier. The quotation we received was competitive and Luke talked us through the process and arranged for the fitting to be completed at our convenience. Everything was done to a high standard including a cat flap on the side panel. Wouldnt hesitate to recommend.

February 21, 2024
Unprompted review
Rated 5 out of 5 stars

Luke from City Installations was great

Luke from City Installations was great! We messaged him via their social media page to visit our site and within the hour Luke was there ready to measure up for a new door after an incident that left us without one. He was able to source a door and talk us through the benefits of replacing our old style for the new design. Luke was also able to find a colour that suited the exterior of our Unit and suited our requirements. He beat three previous quotes from other organisations for the exact same product and kept us informed on the delivery date, installation and was even there earlier than he said to complete the job.
I would highly recommend Luke & his team at City Installations Ltd to complete any work on anything relating to Doors & Window needs.
We are already in talks with City Installations about replacing some windows that we have on our unit in the near future.

Tom
FUS Industrial.

February 13, 2024
Unprompted review
Advertisement

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look