CityDoc Reviews 

3,921
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 260 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the professionalism and helpfulness of the staff, who are described as welcoming, knowledgeable, and reassuring during consultations. Many people found the service to be efficient and thorough, appreciating the clear advice and smooth vaccination procedures. The booking process is frequently praised for being easy and convenient, with many available appointments, often at short notice. Customers also value the accessible locations, including local clinics and those with parking, which adds to the overall positive experience.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their professionalism,... See more

Service

Reviewers highlight positive aspects of service, consistently praising its brilliance, efficiency, and... See more

Booking process

Customers had positive experiences with the booking process, describing it as super efficient and easy to use... See more

Location

Reviewers mention positive feedback about location, highlighting that many found the clinics easy to find and... See more

Customer service

Clients share positive opinions on customer service, with many reviewers highlighting the helpful,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Visited the NEW Manchester City branch today - Chelsea, travel nurse and the administrator were very welcoming and made us feel at ease. I highly recommend the City DOC for travel vaccine's and othe... See more

Company replied

Rated 5 out of 5 stars

Truly professional service Great advice from Nurse re vaccines needed and risk assessment for area travelling to. Fully informed decision could then be made. Would 100% recommend using this clin... See more

Company replied

Rated 5 out of 5 stars

It was easy to make the appointment online and there was a good choice of dates and times to suit. I arrived a few minutes early but was seen straight away. The staff member that treated me was c... See more

Rated 5 out of 5 stars

Both the receptionist and nurse were very lovely to interact with. The nurse and the consultation were brilliant. Thoroughly reviewed the areas I was planning a trip to and gave me full advice how... See more

Company replied


Company details

  1. Travel Clinic
  2. Community Health Centre
  3. Health Consultant
  4. Medical Center
  5. Public Health Department
  6. Self-Service Health Station

Written by the company

Your Trusted Travel Healthcare Provider in the UK - Expertise in Every Journey! With Over 150 Travel Clinics in London and Nationwide, We're Always Here When You Need Comprehensive Travel Health Services and Vaccinations.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 83% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(3,921)

231 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 4 out of 5 stars

Helpful staff

Helpful staff and been on holiday and safe. Still unsure we needed what was sold to us- but hard to know. Not doctors- so a misnamed place.

October 13, 2025
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Rated 5 out of 5 stars

Quick

Quick, friendly service also gave additional information that was very helpful

January 16, 2026
Rated 5 out of 5 stars

Maureen was incredibly thorough

Maureen was incredibly thorough, very nice and explained everything very clearly. She needed to do extra research about one vaccination, which she did efficiently and was able to give us an answer in a short time.

January 7, 2026
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Rated 5 out of 5 stars

The best for Travel Vaccinations

The best experience we've had with vaccinations. The nurse was so good at administering them that our 2 year old didn't even cry, which I wasn't expecting! She was also very informative about all of the optional vaccines - we will definitely be going back.

January 7, 2026
Rated 4 out of 5 stars

The lady who gave me my holiday …

The lady who gave me my holiday injections was very professional and went through all information needed.
Still awaiting an email stating what I had, as was said this would be sent to me, but not received as yet. Did receive a medical card though

January 2, 2026
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Rated 5 out of 5 stars

Really helpful

Really helpful, friendly, flexible staff who make it really easy for me. Especially with the rabies vaccine shortage

January 8, 2026
Rated 5 out of 5 stars

No problems

No problems, time exactly as booked, availability of medicines, 'consultant' excellent knew exactly what he was required to do and carried it it out without faulty.

January 7, 2026

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