City Finance Reviews 

1,709
TrustScore 2.5 out of 5

2.3

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Rated 1 out of 5 stars

STAY AWAY CUSTOMERS. i applied for a loan to get to a funeral as short of funds , these scammers made me reapply over and over as my details were wrong, mind you talked to them over the phone . Then t... See more

Rated 5 out of 5 stars

Would have given them a 0 if I could have I accidentally paid my rent into their account ok I owed them a few payments from being sick and loosing my job. Out of $860 the manager would only refund me... See more

Rated 1 out of 5 stars

Seriously so fed up with all the lies and deception. Called to explain my situation and hesitation to put through an application. Hoping to get some “”help “ in regards to what the best solution... See more

Rated 1 out of 5 stars

False advertising. They say your conditionally approved, then they send you an email saying next that you do not met the criteria! Now I am worried about fraud, and access they have? As th... See more

Company details

  1. Non-Bank Financial Service
  2. Financial Consultant

Information provided by various external sources

We offer small loans from $500 to $5000 and welcome all applications, dealing with them on a case-by-case basis, not a rigid algorithm. Whether it’s a short term loan of up to $2000, a medium term loan of up to $5000, talk to us today.


Contact info

2.3

Poor

TrustScore 2.5 out of 5

2K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.3

All reviews

(1,709)

11 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Always very helpful and polite

August 23, 2023
Unprompted review
City Finance logo

Reply from City Finance

Thank you so much for your kind words! We're so glad to hear that you had a positive experience with our customer service team. We're always working to provide our customers with the best possible service, and it's feedback like yours that helps us know we're on the right track.

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Rated 5 out of 5 stars

City Finance review

City Finance have always been efficient and understanding of their customers needs and provide high level customer service.
They always reward their loyal customers and also for good payment record too.
The online site is very good as well.

August 18, 2023
Unprompted review
City Finance logo

Reply from City Finance

Thank you so much for your kind words! We're so glad to hear that you had a positive experience with our customer service team. We're always working to provide our customers with the best possible service, and it's feedback like yours that helps us know we're on the right track.

Rated 5 out of 5 stars

Great would use them again

December 12, 2022
Unprompted review
City Finance logo

Reply from City Finance

Thank you so much for your kind words! We're so glad to hear that you had a positive experience with our customer service team. We're always working to provide our customers with the best possible service, and it's feedback like yours that helps us know we're on the right track.

Rated 5 out of 5 stars

Luv city Finance

Luv city Finance. Been a customer for a long time. Always so easy to deal with them. Great service.

August 16, 2023
Unprompted review
City Finance logo

Reply from City Finance

Thank you so much for your kind words! We're so glad to hear that you had a positive experience with our customer service team. We're always working to provide our customers with the best possible service, and it's feedback like yours that helps us know we're on the right track.

Rated 5 out of 5 stars

friendly efficent

August 15, 2023
Unprompted review
City Finance logo

Reply from City Finance

Thank you so much for your kind words! We're so glad to hear that you had a positive experience with our customer service team. We're always working to provide our customers with the best possible service, and it's feedback like yours that helps us know we're on the right track.

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Rated 5 out of 5 stars

Hassle free application

Hassle free application
Excellent response times and customer service
Extremely helpful with enquires
Simple / straightforward / fast response
Thank you

August 8, 2023
Unprompted review
City Finance logo

Reply from City Finance

Thank you so much for your kind words! We're so glad to hear that you had a positive experience with our customer service team. We're always working to provide our customers with the best possible service, and it's feedback like yours that helps us know we're on the right track.

Rated 5 out of 5 stars

Easy process

August 8, 2023
Unprompted review
City Finance logo

Reply from City Finance

Thank you so much for your kind words! We're so glad to hear that you had a positive experience with our customer service team. We're always working to provide our customers with the best possible service, and it's feedback like yours that helps us know we're on the right track.

Rated 5 out of 5 stars

Wonderful

Very polite, wonderful stuff, always give people a chance fantastic always my number one to go to

August 8, 2023
Unprompted review
City Finance logo

Reply from City Finance

Thank you so much for your kind words! We're so glad to hear that you had a positive experience with our customer service team. We're always working to provide our customers with the best possible service, and it's feedback like yours that helps us know we're on the right track.

Rated 5 out of 5 stars

Thank you so much for your prompt and…

Thank you so much for your prompt and professional service. Your Customer service staff were friendly and helpful.

July 25, 2023
Unprompted review
City Finance logo

Reply from City Finance

Thank you so much for your kind words! We're so glad to hear that you had a positive experience with our customer service team. We're always working to provide our customers with the best possible service, and it's feedback like yours that helps us know we're on the right track.

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Rated 5 out of 5 stars

Love City Finance

Love City Finance. So helpful and friendly. Tayla is the best!

July 20, 2023
Unprompted review
City Finance logo

Reply from City Finance

Hi Lyss, Tayla is the best. So happy you enjoyed your experience with City Finance

Rated 5 out of 5 stars

Personal loan

Fabulous company never have any problems will definitely remain with them

July 17, 2023
Unprompted review
City Finance logo

Reply from City Finance

Hi Pauline, thank you for your feedback, We are happy we can help.

Rated 5 out of 5 stars

Overall experience very good

Overall experience very good. Extremely friendly and helpful.
Have used city finance last couple of years or so and would continue to use their services.

July 13, 2023
Unprompted review
City Finance logo

Reply from City Finance

Hi, Thank you for your kind words and continued support!

Rated 5 out of 5 stars

Great staff

Great staff, easy to understand and they explain everything. Good mob.

July 11, 2023
Unprompted review
City Finance logo

Reply from City Finance

Hi Lauchlan, Thank you for your kind words and continued support!

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Rated 5 out of 5 stars

Was in a tight spot and no one would…

Was in a tight spot and no one would help or look twice at my application as a matter of fact but city finance called me back and helped me with in a matter of minutes thanks City finance 😀😀😀

June 23, 2023
Unprompted review

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