When visiting Dubai, I was able to get some experiences discounted through City Laila. It was my first time visiting and all these excursions can really add up, even with a discount, so it's very mu... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Was able to get great deals via City Laila. They were quick and responsive on whatsapp. Booked multiple park tickets via them - DC, Seaworld and Motiongate. Got better deal than market.
Company replied
Initially we are hesitant to book for an activity (Aquaventure and Motiongate), however they exceed my expectations and meet all my requests. For sure we will book to CityLaila once again if we will v... See more
Company replied
I purchased the attraction- X line Dubai through City Laila company. I want to say many thanks to City Laila company for the service I got from it. I asked too many questions before buying the... See more
Company details
Written by the company
We cover, You discover. An unknown city, a fun vacation, but can it be something more? That's where CityLaila comes in. CityLaila is packed with many features all at your fingertips to provide you endless possibilities, boundless fun, and a whole bunch of good memories. We're on a journey to create a seamless experience when you explore cities and try to do something new, exciting and thrilling. We cover almost all the popular, trending, cultural and local activities or you can say, attractions across all middle east countries. We are now leading in UAE & SA and very soon planning to fly to other countries
Contact info
DOLPHIN BUSINESS CENTER, Aspin Commercial Tower - 408 - 4th floor - Sheikh Zayed Rd, 00000, dubai, U.A.E.
- +971506800227
- debo@citylaila.com
- citylaila.com
4.5
Excellent
1K reviews
Replied to 33% of negative reviews
Typically replies within 24 hours
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Reply from Citylaila
Hello Dear. Usually it take 5-10mins but if sometime there are more orders we send them one by one to avoid any kind of problem in the tickets. So, we take care of everything before sending your tickets.
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Unfair / Wrong date on tickets
They sent us tickets with the wrong date. As a result, we had to pay the difference when entering the park. Before entering, we were in contact, and it was agreed that the difference would be refunded. I have not received the money to this day. I do not recommend making reservations.
February 22, 2025
Best Price in Dubai
It was easy to order the tickets!
The Parks are great! No waiting time at attractions.
In general best price in Dubai with citylaila!!!
Thank you!
March 3, 2025
Reply from Citylaila
Thank you so much for choosing us dear. Glad that you loved our service. Enjoy and have fun.
Amazing experience good website get…
Amazing experience good website get good discounts compared from different other websites. Recommend. Easy check out process.
March 2, 2025
Reply from Citylaila
Thanks a lot dear for your appreciation. Glad that you loved our service. Enjoy.
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It was easy booking
It was easy booking. When I have not received the tickets on an email, coordinating with customer care through WhatsApp was also easy.
February 23, 2025
Reply from Citylaila
Thanks a lot for your feedback dear. Hope you had a wonderful experience booking with us.
There is no tickets available, there is no amidiate refund
Why there is option to by tickets that you don't have? Why I had to pay for nothing? It is not ok to lie!
February 22, 2025
Reply from Citylaila
Hello Dear. I think you are talking about Museum of Future tickets. For your information it is clearly mentioned in the website to contact support team before booking because as tickets are limited so for the mentioned date there may or may not be tickets. Just for your convenience we have written to contact us and then get your tickets. We are not lying dear.
Great experience
Great experience. Low price. Almost Immediate ticket confirmation. I got my ticket in 6 mins to be exact.
February 21, 2025
Reply from Citylaila
Thank you so much dear for your precious feedback. Do visit us again.
Great service for buying discounted tickets in UAE
I was a bit apprehensive about this website but I read the reviews and decided to go for it. Legitimate website selling tickets at great deals. I bought a 2 park access ticket for Yas Island the day I needed it and everything went smoothly. Easy to use website and ticket delivered by email within 10 minutes of payment. Would definitely use again and recommend
February 23, 2025
Reply from Citylaila
Thanks a lot for your precious appreciation dear. Really glad to hear your experience with us. Hope you are having a wonderful time in UAE. Enjoy and have fun.
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Familiar and trust worthy website
Dedicated team will reach you via what's up and emails to guide you and explain to you all the details and always try to facilitate your booking
February 14, 2025
Reply from Citylaila
Thank you so much dear for your appreciation. Glad that you loved our service. Do visit us again.
At the top Burj Khalifa tickets
Very swift and helpful throughout the whole process of purchasing tickets.
February 18, 2025
Reply from Citylaila
Thank you so much dear for your precious feedback. Enjoy and do visit us again.
Great price & prompt team support!
Great price, Quick and very prompt!
We were trying to get a day pass for the Lego Park Dubai, and looked around for prices on a few sites, and ended up with CL, not only did they have the best price but also very prompt by the team on WhatsApp to get us the tickets whilst we were already at the park entrance, it was booked and shared in minutes!
February 13, 2025
Reply from Citylaila
Thanks a lot for your precious feedback dear. Glad to hear your wonderful experience with us. Do visit us again. Enjoy.
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Reply from Citylaila
Thank you so much dear for your precious feedback. Enjoy and do visit us again.
We payed
We payed, but we didn't receive any tickets, we were told they were sold out. However the money for the tickets was payed.
February 11, 2025
Reply from Citylaila
Hello Dear. We understand your concern but if tickets were sold out and you didn't receive them then surely your money will be refunded. This is the 100% assurance we give you. Kindly revert back to us as which tickets u wanted from us. Thank you.
Excellent Offer on Tickets
February 11, 2025
Reply from Citylaila
Thank you so much dear for choosing City Laila.
Reply from Citylaila
Thank you so much for your feedback dear.
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Reasonable prices and quick on delivery…
Reasonable prices and quick on delivery of tickets
January 30, 2025
Reply from Citylaila
Thanks a lot dear for choosing dear. Glad that you loved our service. Enjoy and have fun.
Good quick service and discounted prices
January 30, 2025
Reply from Citylaila
Thank you so much for your precious feedback. Do visit City Laila again.
Easy to use but the price is very high…
Easy to use but the price is very high compared to others
February 2, 2025
Reply from Citylaila
Hello Dear. Glad that you loved our service. The discounts that we are providing is quite more compared to others. Some attractions may be seem high to you as those we cannot make it lesser as it will be a loss for us. Rest assured we offer great deals on most popular attractions of Dubai and Abu Dhabi. Thank you for choosing us.
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