City Parking Reviews 

Do not reserve parking here!! I prepaid parking there today (6/25/25), arrived on time and a very rude employee told us we could not park there because they had no spaces left. When I told him I was prepaid he said “get a refund.” He was totally dismissive a rude. We almost ran late for our show. Never again!!!!

The worker was very helpful, when my planned arrival time changed by more than an hour.

So convenient and easy to make a reservation!

The entry/exit on 49th st and 50th st makes this a great garage as you can enter and exit without circling the block. Makes it a great location.

Easy to book, good price. Staff extremely helpful, totally satisfied with experience. Will be coming back.

Only one parking attendant and he wasn't the friendliest guy.

Took over an hour to get our car. The attendant said that he had to clear the cars that one on the ramp of the entrance to give space to getting cars from downstairs which makes no sense. If there are cars blocking other cars then they should call the ticket numbers and then those people can get their cars out first. People were skipping the line and there attendants were not organized in dealing with the amount of vehicles in lot. 2 attendants is not enough when there are events going on in MSG. People were going downstairs and getting their vehicles not safe to leave keys in the car. Anyone could steal a vehicle.

Terrible experience. I booked an online reservation that had an entry time of 930-959. I arrived promptly at 930 and waited on the ramp inside the garage for over 30 minutes because they only had 1 attendant working. When we finally parked it was 10:07. When I went to pick up my car the attendant refused to give me my keys until I paid an additional 10 dollar fee because we arrived late. I explained we were on time but the delay was 100% caused by the attendant. They refused to listen and would not give me my keys until I paid the fee. Absolute robbery. I would never park here again. I got charged for the incompetency of the employees.

Good price, easy transaction.

There were some challenges, like I couldn't find the key to my mobility scooter so I left early, after they parked my car. Another car wouldn't start while 2-3 families were anxious to get out. There was only one employee, but he was helpful to me, polite even when other people were yelling at him, hustled while keeping his cool. He was a star, but should have had a partner

Easy access with prebooking, affordable for location, well staffed to keep things moving quickly and limit wait time for vehicle return.

The online reservation was simple and did not have any surprise fees. Drop-off and Pick-up was very quick. I'd book this garage for the next South Street Seaport visit.

Great Price, great location for theater district, great service.

Nice and easy, very pleasant attendant, tech all worked smoothly, good price.

Staff was very friendly and professional

While we were waiting to get the car back, attendant brought a car of someone who came after us.

Parking place clean and well maintained
Parking assistant professional and friendly

Gus the the guys at the 87th and 3 rd ave are so nice and friendly. They are always willing to help me with items I have to get out of my car and when they see me coming back they are quick to get my car out of the garage . I won’t go anywhere else to park my car.

Excellent customer service by members of your staff. Prompt and courteous!