Buying a buy-to-let property through CityRise turned out to be a fantastic decision, and we're thrilled with how it all unfolded. Sam was outstanding from beginning to end. Rather than the headache... See more
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Review summary
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Fran Addison at Citirise has been excellent as always to place the tenants with prompt replies to every query put forward. She is thorough in what she ever does in regards to Lettings. Never had any p... See more
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Everything happened very quickly, which worked out well for us. City rise were excellent throughout, always quick to respond and clear in their communication. The whole process went smoothly from star... See more
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From the start Kieran was friendly, honest and reliable. I called initially about a property id seen on right move but after multiple phone calls because im indecisive kieran helped me secure a great... See more
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Company details
About CityRise
Written by the company
At CityRise we specialise in wealth building through smart property investments. Whether you are starting your property journey, or are looking to expand an established portfolio, the specialists at CityRise are here to help. You will receive independent, professional advice whilst we search the market for the property that best suits your strategy and goals.
After seeing a clear gap in the market for an honest and transparent property investment agency, CityRise company founders combined their industry experience and market knowledge to bring property investors the best opportunities across the UK.
CityRise has continued with the same ethos it was founded upon; tailor-making the best property investment solutions across the UK to suit our clients' individual investment goals.
We understand it is not always easy juggling multiple properties along with your tenant’s needs. Since the increased tightening of regulations, it has become crucial that landlords choose a competent agency.
Therefore, CityRise has dedicated sales, lettings and management services, that offer investors a full turn-key solution to property investment. You can choose to be as hands-off as you wish and feel safe with the knowledge that your property and our team of lettings experts properly look after your tenants.
Contact info
5 St Davids Court, David Street, LS11 5QA, Leeds, United Kingdom
- 0113 360 9824
- enquiries@cityrise.co.uk
- cityrise.co.uk
4.7
Excellent
453 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically replies within 1 month
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Exceptional Service from Sophie
I cannot speak highly enough of the outstanding service I received from Sophie at Cityrise.
From start to finish, the entire process was handled with efficiency, professionalism, and great attention to detail.
Every step was managed in a timely and seamless manner, making the experience both smooth and stress-free.
I highly recommend Cityrise, and in particular, Sophie, for anyone seeking a reliable and professional service.
February 28, 2025
Reply from CityRise
Hi Hayley,
Thank you so much for your kind words! We’re thrilled to hear that Sophie was able to provide you with such exceptional service throughout the process. We truly appreciate your recommendation, and we’re here to help whenever you need us in the future!
Kind Regards,
CityRise Team
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Definitely Recommend!
The experience in reserving my first investment property was very smoot. Demee did a great job in explaining to us the proposal, the options we had and patiently answering all the questions we had (and we had a lot!). I would definitely recommend cityrise and specifically Demee to support you on your investment journey.
February 27, 2025
Reply from CityRise
Hi Rajeev,
Thank you so much for your fantastic feedback! We're thrilled to hear that Demee was able to guide you through the process and answer all of your questions. We look forward to supporting you on your investment journey in the future!
Kind Regards,
CityRise Team
Comfortable and confident
From the off Oliver was, friendly and professional, he explained the process and made me feel comfortable. We quickly closed on the deal and he has been in communication ever since. I am looking forward to further deals in the future
February 28, 2025
Reply from CityRise
Hi Gareth,
Thank you for your kind words! We're so glad to hear that Oliver made the process smooth and comfortable for you. We look forward to working with you on future deals!
Kind Regards,
CityRise Team
Excellent, Stress-Free Move
I had a great experience with City Rise and lettings consultant Fran Addison. Fran went above and beyond to assist me with the process and was always quick to reply to any questions I had. Fran was also very professional and made the process stress-free. I would recommend.
February 14, 2025
Reply from CityRise
Hi Karl,
Thank you so much for your wonderful feedback! We're so glad to hear that Fran was able to assist you and make the process smooth and stress-free. We really appreciate your recommendation, and if you ever need anything in the future, don’t hesitate to reach out!
Kind Regards,
CityRise Team
We had an excellent one year with…
We had an excellent one year with CityRise. Our moving in and moving out was very smooth. Would recommend Fran and CityRise to anyone without hesitation.
Thank you Fran and CityRise❤️❤️
February 26, 2025
Reply from CityRise
Hi Rasheena,
Thank you for such a lovely feedback! It was a pleasure having you with us, and we truly appreciate your recommendation. Will pass your kind words to Fran!
Kind Regards,
CityRise Team
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World class service
Fran at CityRise has recently secured a new apartment for me and I couldn’t have been more pleased with the support, professionalism and genuine level of care shown. From viewing the apartment, to being moved in with 10 days, the service was fantastic and Fran is a credit to the organisation - thank you!
February 5, 2025
Reply from CityRise
Hi David,
Thank you so much for your wonderful feedback! We're thrilled to hear that Fran was able to assist you so well throughout the process. It’s great to know you’re happy with the service and your new apartment. We’ll be sure to pass along your kind words to Fran!
Kind Regards,
CityRise Team
Good team easy to work with
February 6, 2025
Unprompted review
Reply from CityRise
Hi Louis,
Thank you for your kind words! We're so glad to hear you had a great experience with our team.
Kind Regards,
CityRise Team
Reply from CityRise
Hi Jack,
Thank you for your positive feedback! We’re glad to hear you had a great experience with us.
Kind Regards,
CityRise Team
I've had a very pleasant experience…
I've had a very pleasant experience investing with CityRise. Staff are very skilled in their profession, and prompt with communication. Would invest with them again.
February 3, 2025
Reply from CityRise
Hi,
Thank you so much for your kind words! We're thrilled to hear that you had a pleasant experience with CityRise and we look forward to the opportunity to work with you again in the future!
Kind Regards,
CityRise Team
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Absolutely useless
Absolutely useless. No one wants to sort out repairs. Constantly have to keep chasing and chasing. Worst experience of my life. Would give zero stars if I could.
August 2, 2024
Reply from CityRise
Hello,
We’re sorry to hear that you feel this way. As a tenant, we understand how important it is for everything in your apartment to be in working order. In this case, the issue was with your intercom not working, which meant you couldn’t buzz visitors in. However, this falls under the responsibility of the block management company rather than ours as the rental management provider.
That said, we still wanted to do everything we could to assist. Had our complaints procedure been followed, this matter would have been escalated to senior management, who could have stepped in to try and resolve it for you. Since leaving this review, you have informed us that you no longer wish for the issue to be fixed. While we completely respect your decision, our team remains available should you ever change your mind or need assistance with anything else.
Kind Regards,
CityRise Team
The response was quick and the staff…
The response was quick and the staff were pleasant.
January 17, 2025
Reply from CityRise
Hi Suguru,
Thank you for your feedback! We're glad to hear that you had a positive experience and really appreciate you taking the time to share your thoughts!
Kind Regards,
CityRise Team
Serhad Bayraktar & Cigdem Guzel Bayraktar
Thomas Edwards was and still has been acting highly supportive throughout the entire process. He showed us all the possibilities and helped us to choose the best way and the appropiate property which suits our budget and unique conditions. Even during the hard times due to my personal conditions, he was patient and supportive. I highly recommend his services to prospective candidates.
January 9, 2025
Reply from CityRise
Hi Serhad and Cigdem,
Thank you so much for your thoughtful review! We're thrilled to hear that Thomas was able to provide the support and guidance you needed throughout the process.
Your recommendation means a lot, and we’ll be sure to pass along your kind words to him!
Kind Regards,
CityRise Team
Excellent service
I’ve had a great experience working with Mike. He’s friendly, proactive, and makes the sales progression and new business tasks far easier. I’m keen to work with him again down the line.
December 31, 2024
Unprompted review
Reply from CityRise
Hi Chris,
Thank you for your kind words! We're thrilled to hear that Mike was able to make the process smoother and more efficient for you. His friendly and proactive approach is something we take great pride in.
We look forward to working with you again in the future and are excited for the opportunities ahead!
Kind Regards,
CityRise Team
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Great experience in all aspects working with Demee from CityRise
Great experience in all aspects with the team at CityRise. Our point of contact, Demee, has been absolutely amazing. She is extremely knowledgeable and a pleasure to work with. I would highly recommend requesting her and hope your purchase is as smooth as ours has been as a result.
December 20, 2024
Unprompted review
Reply from CityRise
Hi Ben,
Thank you so much for your fantastic feedback! We're thrilled to hear that you had a great experience working with Demee and the team at CityRise.
Your recommendation means a lot to us, and we’re excited to continue providing excellent service in the future!
Kind Regards,
CityRise Team
A great team
We have had a relationship with Cityrise for the past few months, and have been impressed with the team.
Since working together, they have written for our magazine (a magazine for experienced property investors and developers), attended one of our events and cared for one of our clients.
We’ve had nothing but positive feedback from our client, and I now feel safe referring more business their way.
The team is friendly, professional and down to earth. They know their stuff, and I’m excited to work with them going forward.
Sam Cooke- Editor of Blue Bricks Magazine
December 6, 2024
Reply from CityRise
Hi Sam,
Thank you so much for your wonderful feedback! We're thrilled to hear that your experience with CityRise has been positive, and we truly appreciate the opportunity to collaborate with you.
We're committed to maintaining our professionalism and building on our relationship with you moving forward. Your trust in referring more business our way means a lot, and we're excited for the continued partnership!
Kind Regards,
CityRise Team
I had a great experience dealing with SOPHIE, my award winning investment consultant
I had a great experience dealing with CityRise group through Sophie in my property investment journey so far.
She is so professional in the way she relates with me, answering every question politely, calmly and not withholding any details to make informed choice. She offered me great advice and encouragement all the way, making believe in the possibilities.
I will recommend her again and again because she is so good at with what she does. Bravo! the sky is your starting point.
December 11, 2024
Reply from CityRise
Hi Isaac,
Thank you so much for your thoughtful review! We are delighted to hear that Sophie was able to support you throughout your property investment journey. Your recommendation means a lot to us, and we'll be sure to pass along your kind words to Sophie. We're excited to continue supporting you as you move forward, and we truly appreciate your trust in CityRise!
Kind Regards,
CityRise Team
The way I was attended to is nice and…
The way I was attended to is nice and professional…
December 11, 2024
Reply from CityRise
Hi Abiodun,
Thank you for your kind words! We're glad to hear that you had a positive experience.
KInd Regards,
CityRise Team
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100% recommended
Very professional, helpful, knowledgable team. Thomas has ensured that I am appraised with all the required details, patiently clarified all my queries. CitryRise tie up with renowed developers who build high quality homes and provide profitable investments for the investors. Definetely recommend them.
December 6, 2024
Reply from CityRise
Hi Surya,
Thank you for your wonderful feedback! We're so glad to know that Thomas and the rest of the team were able to provide you with the information and support you needed. Your recommendation is greatly appreciated, and we look forward to working with you again in the future!
Kind Regards,
CityRise Team
Extremely professional, thorough and overall fantastic experience
Having dealt with many different members of the team over the last several months, particularly Mike, my experience has always been extremely professional, courteous, well informed and I simply could not recommend the team enough. I look forward to maintaining a longstanding relationship with them across many projects. Thank you.
December 3, 2024
Reply from CityRise
Hi Anthony,
Thank you for your fantastic feedback! We’re so pleased to hear that your experience with Mike and the rest of the team has been professional and informative. It’s been a pleasure working with you, and we’re excited about the opportunity to continue building a long-term relationship and collaborating on many more projects in the future. Thank you again for your trust and support!
Kind Regards,
CityRise Team
Mike & CityRise
I have been working with Mike and CityRise for nearly a year now and it has been nothing but a pleasure - supporting you and your team in your growth with our software has been amazing and it has been great working with Mike in particular. He is a brilliant and hardworking professional with lots of tenacity and desire for continuous expansion! Keep it up
December 4, 2024
Reply from CityRise
Hi Daisy,
Thank you for the generous feedback! It’s been a pleasure working with you. We’re glad to hear that Mike’s efforts have made such a positive impact, and we truly appreciate your continued support. Shall pass your kind words to him!
Kind Regards,
CityRise Team
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