Fran GL01 delivered 5 bags of heavy gravel for me at my allotment which doesnt even have an address and he found it and was super friendly snd even lifted the bags into my allotment for me. Lovely guy... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Great communication, texts and pre warning, delivery slot time was very accurate, driver was very helpful and approachable. Only thing that could make it better is a comment section on the safe place... See more
Company replied
Good communication. I knew within minutes when my package was arriving. Driver SC64 out of Glasgow delivered to my door - up three flights of stairs. Excellent service.
Company replied
The delivery man was so cheerful even though he was delivering organic compost which smelled awful. He carried everything round to the garden for me. It was an exceptional service. He should get recog... See more
Company replied
Company details
Written by the company
CitySprint is the UK's leading same day distribution network offering same day and overnight courier services, as well as covering your logistics and international requirements on a 24/7 basis.
Contact info
Block 4, 346 Nuneaton Street, G40 3JU, Glasgow, Strathclyde, United Kingdom
- 0141 4201800
5.0
Excellent
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Delivery was excellent
Delivery was excellent
Courier was very helpful and nice. SC64
August 10, 2026
Unprompted review
Reply from CitySprint - Glasgow
We're so happy to hear that your delivery was excellent and that our courier was very helpful and nice! We appreciate your wonderful feedback.
Consistently excellent service SC64
My delivery driver (SC64) provided excellent service as he consistently does every single time he delivers to me. Items are transported with care, and placed exactly where I need them when delivered. He always makes sure everything is accounted for and recorded. Great guy 👍🏻
August 10, 2026
Unprompted review
Reply from CitySprint - Glasgow
We're delighted to hear about the consistently excellent service you receive from our delivery team. We appreciate your positive feedback regarding the careful handling and precise placement of your items, and that everything is accounted for.
Great delivery
Driver (SC64) was pleasant and explained why the worktops couldn't be left where I asked them to.
August 10, 2026
Unprompted review
Reply from CitySprint - Glasgow
We're so glad to hear that your driver was pleasant and took the time to explain the situation regarding the worktops. We appreciate your understanding and positive feedback!
Excellent delivery
Prompt delivery from Wickes, to exactly where I wanted bags placed. Excellent service from polite & friendly courier SC64
August 7, 2026
Unprompted review
Reply from CitySprint - Glasgow
We're so pleased to hear about your prompt delivery and that our courier provided excellent service, placing your bags exactly where you wanted them. We appreciate your kind words!
The courier (SC64) for CitySprint was…
The courier (SC64) for CitySprint was very obliging. He delivered the tile boxes to the back door and then carried them into the utility room for us.
August 6, 2026
Unprompted review
Reply from CitySprint - Glasgow
We're so pleased to hear about your excellent delivery experience! It's wonderful that our courier was so obliging and helpful with your tile boxes. Thank you for your kind feedback.
Great experience
Great experience, driver was very friendly and helpful.
August 6, 2026
Unprompted review
Reply from CitySprint - Glasgow
We're so glad to hear you had a great experience and that our driver was very friendly and helpful! We truly appreciate your wonderful feedback.
Great reliable Courier
Great reliable delivery service. Very kind and helpful! SC64
July 31, 2026
Unprompted review
Reply from CitySprint - Glasgow
We're so happy to hear that you had a great experience with our reliable delivery service and that our team was kind and helpful! We appreciate your wonderful feedback.
5-Star Service ⭐️⭐️⭐️⭐️⭐️
Really friendly efficient service! Top man! 👌
August 5, 2026
Unprompted review
Reply from CitySprint - Glasgow
We're so happy to hear that our service was friendly and efficient! We appreciate your positive feedback very much.
Quick delivery and useful tracking
Quick delivery to a safe place, appreciated the tracking option. Courier SC64
August 5, 2026
Unprompted review
Reply from CitySprint - Glasgow
We're so glad to hear your delivery was quick and placed in a safe spot! We appreciate you highlighting the tracking option as well.
Reply from CitySprint - Glasgow
We're so happy to hear that our driver was friendly and helped with your worktops! We truly appreciate your positive feedback very much.
Reply from CitySprint - Glasgow
We're so happy to hear that our service was on time, quick, efficient, and polite! We appreciate your positive feedback very much.
Courier brought items to my door was on…
Courier brought items to my door was on time polite and efficient 5🌟
August 3, 2026
Unprompted review
Reply from CitySprint - Glasgow
We're so pleased to hear that your delivery was on time and that our courier was polite and efficient. We appreciate your positive feedback!
10/10
I’ve had Norman deliver for me numerous times. He’s approachable, polite and willing to drop your order wherever you ask. Could speak better about him. 10/10.
August 1, 2026
Unprompted review
Reply from CitySprint - Glasgow
We are so pleased to hear about your positive experiences with our delivery service. We truly appreciate your kind words about our team member's professionalism and helpfulness. Thank you for sharing your wonderful feedback!
The delivery man SC64 was lovely very…
The delivery man SC64 was lovely very helpful on taking the item back to the stirling store, spoke to Sean in stirling store and refunds been done excellent service thanks
July 31, 2026
Unprompted review
Reply from CitySprint - Glasgow
We are so pleased to hear about your positive experience with our team and the smooth return process. Thank you for sharing your kind words!
Courrier SC64 was friendly and punctual
SC64 was friendly and punctual. Couldn’t ask for more
July 30, 2026
Unprompted review
Reply from CitySprint - Glasgow
We're so pleased to hear that our team member was friendly and punctual. We appreciate your positive feedback and are glad we met your expectations!
came on time ,delivery driver was a great help
came on time sand bags lifted in for me everything went well
July 30, 2026
Unprompted review
Reply from CitySprint - Glasgow
We're so glad to hear everything went well with your delivery and the sandbags. Thank you for your kind words!
Excellent delivery and communication.
Excellent communication and delivery updates. Courier SC64 was very friendly and extremely helpful at delivery.
July 28, 2026
Unprompted review
Reply from CitySprint - Glasgow
We're so glad to hear about the excellent communication and delivery updates you received. It's wonderful to know that our courier was friendly and extremely helpful. We truly appreciate your positive feedback!
On time, happy and helpful
On time delivery as always, very helpful placing items where we needed them and all with a smile. Couldn’t be happier
July 29, 2026
Unprompted review
Reply from CitySprint - Glasgow
We're so pleased to hear that your delivery was on time and that our team was helpful and friendly in placing your items exactly where you needed them. We appreciate your kind words!
Courier SC64 delivered my order within…
Courier SC64 delivered my order within the time advised - he was courteous and polite and followed my request were to drop the order - would use again
July 29, 2026
Unprompted review
Reply from CitySprint - Glasgow
We're so pleased to hear that your order was delivered within the advised time frame. We appreciate your positive feedback regarding the courier's courteous and polite service, and that they followed your delivery instructions.
Reply from CitySprint - Glasgow
We're delighted to hear that our delivery driver was helpful and friendly. Thank you for taking the time to share your positive feedback; we truly appreciate it.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.