CitySprint - Leeds Reviews 

468
TrustScore 5 out of 5

4.9

Millshaw Park Avenue UNIT 8, LS11 0LR Leeds, England, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

LD76 Leeds Service Centre Thank you for a very pleasant experience on receiving my delivery. Your driver was a very polite, friendly yet professional man, who didn’t just dump and run. Thank you

Company replied

Rated 5 out of 5 stars

Courier LS38 was so helpful, bringing really heavy bags of garden materials and placing them where I needed - meaning I don't have to move myself (very helpful at eight months pregnant!) - great servi... See more

Company replied

Rated 5 out of 5 stars

The courier (either LS38 or 2538 unsure about the handwriting) did a great job. Very helpful delivering everything round the side to the back of the house. I will be using CitySprint again.

Company replied

Rated 5 out of 5 stars

Mike (LS38) was an absolute star! Quick, polite, professional and friendly. On top of that he helped me out putting the fence I ordered into the slots when he had no obligation to do that. Thank you M... See more

Company replied


Company details

  1. Courier Service
  2. Courier and Delivery Service
  3. Delivery Service
  4. Logistics Service

Written by the company

CitySprint is the UK's leading same day distribution network offering same day and overnight courier services, as well as covering your logistics and international requirements on a 24/7 basis.


Contact info

  • Millshaw Park Avenue UNIT 8, LS11 0LR, Leeds, England, United Kingdom

  • 0113 3857891

4.9

Excellent

TrustScore 5 out of 5

468 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(468)

2,561 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Prompt delivery, timely updates via text, and professional, friendly delivery driver.

July 29, 2026
Unprompted review
CitySprint - Leeds logo

Reply from CitySprint - Leeds

We're so glad to hear that your delivery was prompt with timely updates, and that our driver was professional and friendly! We appreciate your wonderful feedback.

Rated 5 out of 5 stars

Alan was very informative about…

Alan was very informative about different services offered.

July 29, 2026
Unprompted review
CitySprint - Leeds logo

Reply from CitySprint - Leeds

We're so happy to hear that our team member was very informative about the different services offered. We appreciate your positive feedback very much!

Rated 5 out of 5 stars

The courier (either LS38 or 2538 unsure…

The courier (either LS38 or 2538 unsure about the handwriting) did a great job. Very helpful delivering everything round the side to the back of the house. I will be using CitySprint again.

July 29, 2026
Unprompted review
CitySprint - Leeds logo

Reply from CitySprint - Leeds

We're happy to hear that our courier provided such great service and was very helpful! We appreciate your positive feedback and look forward to assisting you again in the future.

Rated 5 out of 5 stars

Friendly driver

Friendly driver, within time given great service.

July 28, 2026
Unprompted review
CitySprint - Leeds logo

Reply from CitySprint - Leeds

We're so happy to hear that our driver was friendly and provided great service within the given time! We appreciate your positive feedback very much.

Rated 5 out of 5 stars

Driver was brilliant as always

Driver was brilliant as always

Nothing to much trouble for him

Delivered on time and too designated area

Very polite very helpful

Thank you

July 28, 2026
Unprompted review
CitySprint - Leeds logo

Reply from CitySprint - Leeds

We're so pleased to hear that your driver was brilliant and that nothing was too much trouble for them. It's great to know your delivery was on time and that they were polite and helpful. We appreciate your positive feedback!

Rated 5 out of 5 stars

LD76 Leeds Service Centre

LD76 Leeds Service Centre
Thank you for a very pleasant experience on receiving my delivery. Your driver was a very polite, friendly yet professional man, who didn’t just dump and run.
Thank you

July 27, 2026
Unprompted review
CitySprint - Leeds logo

Reply from CitySprint - Leeds

We're so happy to hear about your very pleasant delivery experience! We appreciate you sharing your positive feedback regarding the driver's politeness, friendliness, and professionalism. Thank you!

Rated 1 out of 5 stars

One of your couriers attended my home…

One of your couriers attended my home with a wicks order, he came to the wrong entrance when I asked for him to go to the correct one his attitude changed and after this I refused the delivery and submitted a complaint with Wickes. When I've had previous deliveries your drivers attended the right entrance, they were friendly and professional

July 27, 2026
Unprompted review
CitySprint - Leeds logo

Reply from CitySprint - Leeds

We appreciate you taking the time to share your experience. We are concerned to hear about the courier's conduct and the issues with your delivery. We are looking into this matter internally to prevent similar situations from occurring again. We will now reach out to you privately to take more details.

Rated 5 out of 5 stars

Helpful timely and very polite…

Helpful timely and very polite excellent service

July 25, 2026
Unprompted review
CitySprint - Leeds logo

Reply from CitySprint - Leeds

We're so happy to hear that our service was helpful, timely, and polite! We appreciate your positive feedback very much and are glad you had a great experience.

Rated 5 out of 5 stars

Great service

Courier LS38 was so helpful, bringing really heavy bags of garden materials and placing them where I needed - meaning I don't have to move myself (very helpful at eight months pregnant!) - great service thank you!

July 24, 2026
Unprompted review
CitySprint - Leeds logo

Reply from CitySprint - Leeds

We're so pleased to hear about your excellent delivery experience! It's wonderful to know our courier was so helpful with your heavy bags of garden materials, especially given your circumstances. We truly appreciate your kind words.

Rated 5 out of 5 stars

Mike was an absolute star

Mike (LS38) was an absolute star! Quick, polite, professional and friendly. On top of that he helped me out putting the fence I ordered into the slots when he had no obligation to do that. Thank you Mike!

July 23, 2026
Unprompted review
CitySprint - Leeds logo

Reply from CitySprint - Leeds

We're delighted to hear about your positive experience with our delivery service! We appreciate your kind words about our team member's politeness, professionalism, and helpfulness in placing your fence.

Rated 5 out of 5 stars

Great service

Great service and friendly guy, took the stuff to the back garden which was a huge help (LS38)

July 21, 2026
Unprompted review
CitySprint - Leeds logo

Reply from CitySprint - Leeds

We're delighted to hear you received great service and that our team member was friendly and helpful by taking your delivery to your back garden. We appreciate your positive feedback!

Rated 5 out of 5 stars

Lovely delivery driver !

Lovely chap, very helpful. Great communication, fast delivery !

July 20, 2026
Unprompted review
CitySprint - Leeds logo

Reply from CitySprint - Leeds

We're so happy to hear that our team member was helpful and provided great communication and fast delivery! We appreciate your positive feedback.

Rated 5 out of 5 stars

Driver greeted me cheerfully

Driver greeted me cheerfully, gave me options about where to unload the items and seemed like an altogether pleasant chap. Good stuff.

July 20, 2026
Unprompted review
CitySprint - Leeds logo

Reply from CitySprint - Leeds

We're so pleased to hear that your driver was cheerful and offered options for unloading your items. We appreciate your positive feedback!

Rated 5 out of 5 stars

LS38

Very professional driver. Has delivered to my address many times. Is always polite and helpful.

July 18, 2026
Unprompted review
CitySprint - Leeds logo

Reply from CitySprint - Leeds

We're so pleased to hear that you consistently have a positive experience with our professional and helpful driver. Thank you for sharing your kind feedback!

Rated 5 out of 5 stars

The courier LS38

The courier, LS38, who delivered my parcel was veery professional and helpful. nothing was too much trouble, dropped my parcel where i asked him to.

July 18, 2026
Unprompted review
CitySprint - Leeds logo

Reply from CitySprint - Leeds

We're so pleased to hear that your courier was very professional and helpful. We're especially glad they were able to place your parcel exactly where you requested.

Rated 5 out of 5 stars

So impressed with my driver today

So impressed with my driver today. Kept me informed. He was courteous and very cheery for a Monday morning. He is an ambassador for CitySprint and others could learn from him. A big shout out to driver LD23.

July 6, 2026
Unprompted review
CitySprint - Leeds logo

Reply from CitySprint - Leeds

We're so happy to hear about your positive experience with our driver! We appreciate you recognizing their courtesy and cheerfulness, and for keeping you informed. Thank you for your feedback.

Rated 5 out of 5 stars

Ld23

The guy was very helpful and polite and on time

July 1, 2026
Unprompted review
CitySprint - Leeds logo

Reply from CitySprint - Leeds

We're so happy our team member was helpful, polite, and on time! We appreciate your positive feedback very much.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look