CitySprint - Nottingham Reviews 

1,655
•
TrustScore 5 out of 5

5.0

Units 19 & 20 Calverton Business Park, Hoyle Road, NG14 6QL Nottingham, Nottinghamshire, GB

•

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Rated 5 out of 5 stars

The delivery driver kindly helped by taking the bags of pebbles around the back of the house. I have had a knee replacement operation so this is very much appreciated. Thank you. Courier number is NH... See more

Company replied

Rated 5 out of 5 stars

Delivery was later than initially informed and after 7pm,but the driver (NH42) had to contend all day with major roadworks outside Sutton in Ashfield Wickes.Despite this,he was friendly, cheerful and... See more

Company replied

Rated 5 out of 5 stars

The delivery driver was super pleasant and very helpful, he placed my items exactly where I wanted them and asked if I was sure, he was very well mannered and polite.

Company replied

Rated 5 out of 5 stars

So today i had the pleasure of taking delivery of a number of wooden posts for the garden to be turned into a pergola. Pete the delivery gentleman was a delightful chap, beaming with character and... See more

Company replied


Company details

  1. Courier Service
  2. Courier and Delivery Service
  3. Delivery Service
  4. Logistics Service

Written by the company

CitySprint is the UK's leading same day distribution network offering same day and overnight courier services, as well as covering your logistics and international requirements on a 24/7 basis.


Contact info

  • Units 19 & 20 Calverton Business Park, Hoyle Road, NG14 6QL, Nottingham, Nottinghamshire, United Kingdom

  • 0115 9330200

5.0

Excellent

TrustScore 5 out of 5

2K reviews

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5.0

All reviews

(1,655)

2,843 reviews in the last 12 months

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Rated 5 out of 5 stars

Lovely driver

Lovely driver. So we'll mannered and warm. He carried heavy bags to my back yard - I am elderly with arthritis.

Driver NH42

September 28, 2026
Unprompted review
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Reply from CitySprint - Nottingham

We're so glad to hear you had such a positive experience with your delivery! It's wonderful that the driver was so well-mannered and warm, and we appreciate you letting us know how helpful they were with your bags.

Rated 5 out of 5 stars

He was amazing with my mum nothing to…

He was amazing with my mum nothing to much trouble he put the bags where she wanted them . Hes an asset to your company.

September 26, 2026
Unprompted review
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Reply from CitySprint - Nottingham

We're so pleased to hear about the excellent service your mum received! It's wonderful to know that our team member was so helpful and accommodating with placing the bags exactly where she wanted them. We truly appreciate your kind words.

Rated 5 out of 5 stars

Delivered on time with care

Delivered on time with care and a smile. Excellent in all respects. Very well done courier NG26.

September 28, 2026
Unprompted review
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Reply from CitySprint - Nottingham

We're so glad to hear that your delivery was on time, handled with care, and delivered with a smile! We truly appreciate your wonderful feedback.

Rated 5 out of 5 stars

The delivery man is so nice Been to me…

The delivery man is so nice Been to me a few times He’s dropped off stuff at my address and help to drop delivery off to my neighbour who is a pensioner Nothing is to much trouble So happy to see his lovely smile and helpful thank you so much ID number NG34

September 26, 2026
Unprompted review
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Reply from CitySprint - Nottingham

We're so happy to hear about your positive delivery experience! It's wonderful to know our team member was so nice and helpful, and that they were able to assist your neighbor. We truly appreciate your kind words and are glad to know you were happy with their service.

Rated 5 out of 5 stars

Kept informed about delivery timing

Kept informed about delivery timing, Very helpful and friendly driver excellent service

September 25, 2026
Unprompted review
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Reply from CitySprint - Nottingham

We're so glad to hear you were kept informed about your delivery timing and that our driver provided excellent, helpful, and friendly service! We truly appreciate your wonderful feedback.

Rated 5 out of 5 stars

The delivery driver was super pleasant…

The delivery driver was super pleasant and very helpful, he placed my items exactly where I wanted them and asked if I was sure, he was very well mannered and polite.

September 25, 2026
Unprompted review
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Reply from CitySprint - Nottingham

We're so pleased to hear about your excellent delivery experience! It's wonderful that our driver was so pleasant, helpful, and well-mannered. Thank you for your kind feedback!

Rated 5 out of 5 stars

The delivery driver kindly helped by…

The delivery driver kindly helped by taking the bags of pebbles around the back of the house. I have had a knee replacement operation so this is very much appreciated. Thank you.
Courier number is NH42

September 24, 2026
Unprompted review
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Reply from CitySprint - Nottingham

We are so pleased to hear that our delivery driver was able to assist you with your delivery, especially after your knee replacement operation. We truly appreciate your kind words and positive feedback.

Rated 5 out of 5 stars

Great communications super services 👌…

Great communications super services 👌 fast delivery 👌 recommend 💯 %

September 23, 2026
Unprompted review
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Reply from CitySprint - Nottingham

We are so pleased to hear that you had such a positive experience with our services and the speed of our delivery! Your recommendation means a lot to us.

Rated 5 out of 5 stars

Very friendly delivery driver.

The driver turned up on time, he was very friendly and helpful and placed my order, which was 2x 8ftx4ft osb boards, where I asked him to.

September 22, 2026
Unprompted review
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Reply from CitySprint - Nottingham

We're so pleased to hear that your driver was on time, friendly, and helpful, placing your order exactly where you asked. We appreciate your kind feedback!

Rated 5 out of 5 stars

Very polite and willing

Very polite and willing. Thank you so much. Delivered on time too. Excellent.

September 23, 2026
Unprompted review
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Reply from CitySprint - Nottingham

We're so glad to hear that your delivery was on time and that our team was polite and willing to help! We truly appreciate your wonderful feedback.

Rated 5 out of 5 stars

Friendly and helpful driver

Friendly and helpful driver (NH42). Helped bring heavy bags through to back garden where we needed them.

September 22, 2026
Unprompted review
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Reply from CitySprint - Nottingham

We're delighted to hear that our driver was friendly and helpful, assisting you by bringing your heavy bags through to your back garden. We appreciate your positive feedback!

Rated 5 out of 5 stars

Very Good Service

Delivered on time very helpful & courteous delivery courier (NH20).

September 22, 2026
Unprompted review
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Reply from CitySprint - Nottingham

We're so glad to hear that your delivery was on time and that our courier was very helpful and courteous! We truly appreciate your wonderful feedback.

Rated 5 out of 5 stars

Fantastic delivery driver

Delivery driver called to check he was at the correct house, as I was still 2 minutes away. Placed order exactly where I needed it. All around very pleasant man

September 22, 2026
Unprompted review
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Reply from CitySprint - Nottingham

We're so pleased to hear about your excellent delivery experience! It's wonderful that our driver was so thoughtful in calling and placed your order exactly where you needed it. We appreciate your kind words.

Rated 5 out of 5 stars

Driver NG26 was polite

Driver NG26 was polite, cheerful and helpful.
Thank you.

September 22, 2026
Unprompted review
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Reply from CitySprint - Nottingham

We are so happy to hear that our driver was polite, cheerful, and helpful. Thank you for your wonderful feedback!

Rated 5 out of 5 stars

Great service easy to use

NH20 was friendly and delivered my order and placed it just where I wanted it.

September 22, 2026
Unprompted review
CitySprint - Nottingham logo

Reply from CitySprint - Nottingham

We're so pleased to hear that our team member was friendly and delivered your order exactly where you wanted it. We truly appreciate your wonderful feedback!

Rated 5 out of 5 stars

Really friendly and polite

Really friendly and polite, great delivery service. Matey with gold teeth (NH20) showed up on time, had a very helpful attitude and treated the items in the order with care.

September 22, 2026
Unprompted review
CitySprint - Nottingham logo

Reply from CitySprint - Nottingham

We're so pleased to hear about your positive delivery experience! It's wonderful to know that our team member was friendly, polite, on time, and handled your items with such great care. Thank you for your kind feedback!

Rated 5 out of 5 stars

Very good experience

NH42 was very polite, friendly and respectful of the property.
A little later than expected but was very apologetic.

September 18, 2026
Unprompted review
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Reply from CitySprint - Nottingham

We're so pleased to hear that our team member was polite, friendly, and respectful of your property. We appreciate you acknowledging their apology for the slight delay.

Rated 5 out of 5 stars

Fantastic help

I would like to thank Jay (ng59) for his help when delivering my order. I have physical disabilities and Jay was kind enough to take the time to put the bark round the back for me. A wonderful and friendly member of staff
Thankyou

September 17, 2026
Unprompted review
CitySprint - Nottingham logo

Reply from CitySprint - Nottingham

We're so pleased to hear about your positive delivery experience! It's wonderful to know that our team member was kind enough to assist you with your order. Thank you for your kind words!

Rated 5 out of 5 stars

Very helpful driver

Very helpful driver. Early delivery and all items present and in good condition thank you

September 17, 2026
Unprompted review
CitySprint - Nottingham logo

Reply from CitySprint - Nottingham

We're so glad to hear that our driver was helpful and that your delivery arrived early with all items present and in good condition! We truly appreciate your wonderful feedback.

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