Citywide Home Mortgage Reviews 

3,583
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Brad did a wonderful job during the entire loan process. He was great with staying in contact with me and answered questions in a timely manner. He was kind and professional.

Rated 5 out of 5 stars

Dave and I are very appreciative of the hard work, Brad Wurtz and his office put into making this happen for us. I know our case was a little unique and not easy on their end. However it was evident... See more

Rated 5 out of 5 stars

Brad, we cannot thank you enough for making this process as smooth as possible. You answered every question we had, were available and responsive during evening hours, and just made us feel like a... See more

Rated 5 out of 5 stars

I worked with Brad Wurtz and he was amazing! He got everything done super quick, was extremely helpful! Had the best attitude when communicating through email or phone call. Brad overall is an amazin... See more

Company details

  1. Mortgage Lender

Written by the company

At Citywide Home Mortgage, we’ve been paving the way in the mortgage industry since our founding in 1998. With over two decades of experience, we’ve honed our craft and perfected our approach to delivering exceptional service and innovative solutions to our clients. From our humble beginnings to our current status as a leading mortgage lender, our journey has been guided by a steadfast commitment to integrity, professionalism, and client satisfaction.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

4K reviews

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4.7

All reviews

(3,583)

16 reviews in the last 12 months

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Rated 5 out of 5 stars

Bruce and his team are always super…

Bruce and his team are always super fast, efficient, professional, and accurate. All you could ever ask for from anyone in any type of business. We have used Bruce several times and won't go anywhere else. He is the best!!

October 2, 2020
Unprompted review
Rated 5 out of 5 stars

Great service by knowledgeable…

Great service by knowledgeable professionals. The loan officer and processor clearly explained exactly what to expect and they kept us in the know during the entire refinance process. Thank you!!!!

October 2, 2020
Unprompted review
Rated 5 out of 5 stars

Bruce and his team are awesome!!!

Bruce and his team are super efficient. The whole process is always fast, accurate and professional! We always close on time. We have used Bruce and his team several times and wouldn’t go anywhere else!!!

October 2, 2020
Unprompted review
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Rated 5 out of 5 stars

Great Service!

Brandon was very patient with us and thoroughly explained every step of the loan process. He was efficient and trustworthy. We were able to communicate with him through email and text, both of which were always answered within an hour.

September 28, 2020
Unprompted review
Rated 5 out of 5 stars

What an amazing experience!!!!

What an amazing experience we had with City Wide. The customer service giving us by their amazing employees was phenomenal!!!!.
They made us feel welcome and important and not just another number the communication was great and everyone was on top of it. My family and I were so impressed and satisfied with the services they provided us.
They went above and beyond in making our loan happen.
To my family and friends and all those who read this post I totally recommend City Wide as a 5 stars mortgage lender.
THANKS City Wide for our new beautiful home.

September 23, 2020
Unprompted review
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Rated 5 out of 5 stars

Citywide Home Loan

My experience with Citywide Home Loans in general and RaeJeanne McCutcheon in particular has been stellar through out. I have nothing but high praise for RaeJeanne and her team at Citywide. They are true professionals that deliver on exactly what was promised. I am a highly satisfied client.
Roger Sybrowsky

September 5, 2020
Unprompted review
Rated 5 out of 5 stars

Thank you so much citywide team you…

Thank you so much citywide team you guys are awesome, thank you for all your help helping us achieve our dream of getting our own house thank you keep up the good work from me alejandro ramirez and ma cecilia ramirez thank you.

August 29, 2020
Unprompted review
Rated 5 out of 5 stars

Kristi Henson is phenomenal!

We did our original purchase with Krisit at Citywide four years ago. This current transaction was a refinance. Every interaction with Kristi has been an incredibly positive experience. She is professional, dependable, helpful, and personable. Everything has happened on time and without glitches. Some parts of the process are different these days due to Covid influences. Kristi kept us informed at every step. She made sure that our loan was always on track. She represented everything accurately. I have 100% confidence in her ability and her integrity. I have recommended her to several others, and will continue to do so.

August 18, 2020
Unprompted review
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Rated 5 out of 5 stars

Chris Flitton was extremely helpful

Chris Flitton at Citywide was extremely helpful in getting us through a very difficult underwriting process with an HOA President that had created some serious filing problems with the property description, etc. Without his expertise, attention to detail and diligence, I doubt it would have happened. He truly went above and beyond to get it all cleared up. I would highly recommend Chris as a top-notch mortgage expert.

July 16, 2020
Unprompted review
Rated 5 out of 5 stars

Danny Bentley: Honest, prepared, efficient

Danny Bentley walked us through every step of our home purchase. He got our approvals done in days, sometimes hours, but we never felt rushed. He took phone calls and nervous questions at all hours, and walked us through every line of our disclosures, statements, and closing documents. Even while we shopped around for rates, costs, and service, we quickly realized that Danny's way was the most straight-forward, honest, and efficient service out there. Where other loan companies hid fees and extra closing costs in their forms and made it look like we were getting numerous "discounts", at the end of the day, Danny's estimates were by far the most accurate and truthful to our true costs. He was the best listener, the fastest worker, and the most open and honest loan officer we've ever worked with. I can't wait to work with him again.

June 30, 2020
Unprompted review

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