Civaro Reviews 

29
TrustScore 2 out of 5

2.1

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2.1

Poor

TrustScore 2 out of 5

29 reviews

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2.1

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(29)

8 reviews in the last 12 months

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Rated 1 out of 5 stars

AVOID

AVOID
Bought a light from civaro, said origin Sweden, on purchase received tracking saying China, had the light professionally, a couple of weeks later started rusting, I've had to have it removed as I've started to wo

nder if its even IP rated, they have now started ignoring my emails, a joke, I would seriously avoid this company. AVOID

May 23, 2026
Unprompted review
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Rated 1 out of 5 stars

Complete lack of customer service

I ordered some wooden hooks which were delivered to our drive by the chosen delivery company rather than our house. The package was not there within 30 minutes of having been told it had been delivered. Several months have gone by trying to obtain a refund for not having received the package I had paid for.Customer service has been completely unhelpful.
I would not use this company again

September 19, 2025
Unprompted review
Rated 1 out of 5 stars

AVOID AT ALL COSTS

I only gave a one star, as I was unable to give a zero!
I ordered a light for £1370.00 which looked beautiful on the picture.
What arrived was nothing like I ordered. The delivery took over 3 months as I was conned into believing it was being made ‘bespoke’, which also prevented me from cancelling or returning.
PLEASE PLEASE AVOID USING THIS COMPANY.

October 23, 2025
Unprompted review
Rated 4 out of 5 stars

Helped us

The cutlery set was incredibly sharp and felt heavier than it appeared, very good quality. Exactly what I needed to upgrade my dining table.

September 26, 2025
Unprompted review
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Rated 1 out of 5 stars

THIS IS A CHINESE SCAM.

£269 lamp ordered - this is NOT a Swedish company - this is rubbish from China. The Swedish mobile Telno is constantly unavailable - it's a con that I sadly fell for. All I got for my money is a metal (not wood) lamp stand - a metal (not marble) base, and MISSING lampshade (which was what it was all about) and a box of smashed up polystyrene... TOTAL SCAM/ FRAUD....The glossy website and Swedish address/telno lure you in. It is also impossible to return as needs to be sent to Sweden (customs taxes and postage = c.£100) BUT as it was dispatched from China there is no paperwork for an EU return. And why waste another £100 when I know they will never refund me. Time to get hold of my credit card company to see what they can do.

September 12, 2025
Unprompted review
Rated 1 out of 5 stars

Give them 0 stars if I could.

Give them 0 stars if I could.
Ordered 2nd still not dispatched 9th.
Many emails and they just say we will reply then send another email saying case closed.

Total SCAM

September 9, 2025
Unprompted review
Rated 1 out of 5 stars

Absolutely SCAM

Just found out I have lost thousands of pounds!!... ordered 2 Ball of Yarn Chandeliers only for them to be delivered very late and they are the most terrible copies from CHINA.

September 1, 2025
Unprompted review
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