Great support with a technical issue and resolved quickly on a Sunday evening. Software works perfectly. Thanks
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Bought Microsoft 365 product key in September 2022 and by August 2023 it stopped working. Made several attempts via email and WhatsApp to contact them and to date (Jan 2024) I have not received any re... See more
The 1st key worked without any issue as it was a clean install, the 2nd key was bombarded with issues because it was an upgrade. There were a lot of challenges so there was a lot of back and forth com... See more
Company replied
Instant email delivery of license key and download link. Great job! Install was reasonable quick and everything I have tried so far works as expected. Download was almost 5gb so it can take a while.... See more
Company details
Written by the company
CjKeyMall is an online software store. We take pride in providing the very best in the software industry. We believe that our customers deserve only the best when it comes to computer needs. Software Supply is focused on providing quality over quantity and provides excellent service.
Contact info
71-75 Shelton St, WC2H 9JQ, London, United Kingdom
- +447918029788
- customer.service@cjkeymall.com
- cjkeymall.com
It was fast and it worked
It was fast and it worked. Received an email typed in the key the computer up graded and away it went
All cjkeymall 5-star reviewers seams like fake
I look their 5 star reviewers and find as odd that you have two groups of them, one that have cjkeymall as their first review, or the one that have one more review few days earlier. Im just saying
They responded to a question quickly
They responded to a question quickly. I received my key instantly. Great to do business with them!
Excellent service
Excellent service! Received product key in less than 1 hour. Installed just fine
Excellent!
Setup was easy and worked great on the official MS website.
Quick response, 100% recommended !!!

Reply from Cjkeymall

Reply from Cjkeymall
That was a great purchase with a great…
That was a great purchase with a great prise. I'm happy and thank you very much!

Reply from Cjkeymall
Fast delivery
I was worried at first, but the customer service was fast to respond and delivered good customer service

Reply from Cjkeymall
Thief... Took my money without providing item paid for
I purchased MS Office 2021 Professional Plus on their website and paid for it with Paypal. Received a confirmation e-mail that they successfully processed my payment. Yet they never e-mailed me the license key or installation instructions. Nothing after they took my money! Don't know how they got so many positive reviews. Makes me wonder if the reviews are real or fake.
After my review posted, they replied saying that the product is in my inbox. Wrong! I've been checking my inbox multiple times a day, and nothing has shown up, even after I sent multiple e-mails to their customer service asking for what I paid for. So they read the reviews, but don't read their e-mails? Or maybe they see my e-mails but never intended to send me the item I paid for because they are scam artists. Take my strong advice, and don't pay these guys for anything!
Weak customer support and delivered the wrong product very late
I have ordered in the past from them and online product was delivered in 10 minutes. this time the product wasn't delivered for 24 hours and when I got it, the key was not authorized.
customer support is rarely available, their listed customer support email came back as bad. trying to get a refund is like pulling teeth.
find another vendor, they are not worth it.
update 3/27/23:
still no response from customer support via email, whatsapp, online chat or online customer support. they key they provided was bogus, don't waste your time here.
i will dispute the charge on my credit card.
So far 2 purchases
So far 2 purchases. First (Jan 2023) went without a problem. Second purchase (Mar 2023): Originally was provided a key that did not work. Used whatsapp to contact (provided in email receipt) and was provided a key that worked.
Thank you so much!
Purchased Office 2021
Purchased Office 2021, Very Satisfied, Prompt Response, Works fine

Reply from Cjkeymall

Reply from Cjkeymall
I could not use a software I purchased
I purchased the software I understand there was no key but I was not able to use the software it kept telling me it was not accessible at that time that I might would have to use the cloud that's not what I paid for
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