C & K Finance  Reviews 

35
•
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Michael from C&K has gone above and beyond to help me get the right solution. With all the complications thrown at us along the way, he didn’t let that bother him and continued to work around it. Toda... See more

Rated 1 out of 5 stars

Spammers and scammers. Absolutely bombarded with emails and text messages. Have requested removal but they still continue. Have requested a SAR 3 months later and no response. Now reported to ICO... See more

Rated 5 out of 5 stars

This company are absolutely great, they worked round me as I work nights, they asked when is good to have a phone call instead off calling and hassling like most companies do. Not once was I judged... See more

Company replied

Rated 5 out of 5 stars

I honestly can’t recommend these guys, made me feel secure and at ease throughout the whole process. Very helpful and none judgmental when discussing my situation and generally feel like a weight ha... See more

Company details

  1. Debt Relief Service

Written by the company

UK based debt solutions


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

35 reviews

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1-star

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4.3

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(35)

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Rated 5 out of 5 stars

I cannot thank Michael enough...

I cannot thank Michael enough for what he has done for me and my family. He has been there for me through the entire process, even when I was passed over to the next company for the next steps he would check in on me and would then explain the next stage of the process.

I discovered Michael when looking for a large consolidation loan to try and help me out of my spiral of debt and wanted to try reducing my outgoings, but Michael went through all the options available to me and was never pushy.

I decided upon an IVA and two and a half weeks after our first message exchange I have been approved (and this would have been quicker if I didn't need some days to think it through).

My husband and I have a 1 year old and 3 year old together - both through private IVF. The years of funding medical investigations, IVF procedures etc got me into the position of having to use credit to stay on top of my monthly outgoings and expenditure - i never missed a payment but now my credit pot had run dry and I was never going to afford it all this month. The sleepless nights with worry were taking their toll and I now feel like a new person. I can now enjoy our babies without this constant worry.

Michael listened to all this and was never judgemental, he was always supporting and showed empathy. It was Michael's kindness that encouraged me through the process - I had been so embarrassed about my debts I honestly think if he hadn't had been so friendly and kind, I wouldn't have been able to go through with it.

Just for others out there who are in the same boat (and I am in a professional job which added to my embarrassment as felt like I should know better), if you are in this situation get in contact with Michael. He will go through your options with you in a friendly manner with no pressure. He could also change yours and your family's life overnight.

We chatted a lot via WhatsApp which I really liked as I was nervous and I could ask lots of questions (and believe me I asked a ton), and then when we needed to go through things in detail we planned times to chat on the phone - even on a Saturday morning.

Thank you so much Michael. We will be forever grateful for you.

March 4, 2025
Unprompted review
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Rated 5 out of 5 stars

Debt help

Micheal has gone above and beyond to help me sort my debt out, nothing has been to much trouble, the communication has been above and beyond what I could havd ever imaged. Treated with the upmost respect and dignity. I cannot thank Michael enough

July 10, 2024
Unprompted review
Rated 5 out of 5 stars

I honestly can’t recommend these guys


I honestly can’t recommend these guys, made me feel secure and at ease throughout the whole process. Very helpful and none judgmental when discussing my situation and generally feel like a weight has been lifted off my shoulders. I finally feel at ease with my financial future.

June 26, 2024
Unprompted review
Rated 1 out of 5 stars

Spammers and scammers!

Spammers and scammers. Absolutely bombarded with emails and text messages. Have requested removal but they still continue. Have requested a SAR 3 months later and no response. Now reported to ICO and would urge anyone else getting spammed to do so.

March 23, 2024
Unprompted review
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Rated 5 out of 5 stars

No longer worry about Debt...

After many years of avoiding my debt and running away from it I finally plucked up the courage to contact the team at C&K Finance, I don't like speaking on the phone so majority of the work was done over WhatsApp which was great, I only had to have a 45 minuet phone call and the rest is completed... 13K of debt dealt with by one team in the space of a week. Can't thank them enough.

June 11, 2024
Unprompted review
Rated 5 out of 5 stars

Michael from C&K has gone above and…

Michael from C&K has gone above and beyond to help me get the right solution. With all the complications thrown at us along the way, he didn’t let that bother him and continued to work around it. Today I finally start my journey and I can’t thank him enough and his colleagues who have stepped in to support. Furthermore, any questions asked have always been answered which has definitely reassured me along the way. I really appreciate all the help

May 15, 2024
Unprompted review
Rated 1 out of 5 stars

Scam Company / Breach GDPR

Scam Company / Breach GDPR

Been bombared with emails from someone called "mark" with C & k Finance, relating to an application that i never made.

I have requested on a number of ocassions to be removed from their mailing list and even followed the unsunscribe option, although, they still continue to spam me with unsolicited emails.

I am not an existing customer and i have never had any association with said business. As per UK GDPR Act (2018) only existing customers can be added to a direct mailing list without providing consent.

I have never opted into any such list, nor provided any consent to receive marketing emails.

I have flagged my concerns with the ICO and i will begin litigation for breach of GDPR and misuse of my personal data (P.D).

Would not recommend and would not trust this company with personal data, when they evidently misuse data which they should not even possess in the first place

*Before responding with nonsense regarding your lead provider, please review GDPR legislation.

Blaming a third party is not acceptable defence.

You are the data controller. It is your responsability to obtain my consent, prior to adding me to any mailing list.

This has not occurred and you will be facing litigation for this breach of GDPR and misuse of my personal data. My concerns have already been passed to the ICO also.

April 1, 2024
Unprompted review
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Rated 5 out of 5 stars

AMAZING.

Was contacted by this company referring to a recent conversation I had had with another one and they have been nothing but truly helpful individuals. Michael has kept in constant contact, checking in and ensuring i understood everything i was learning about during this process. Debt is a horrid cloud to have over your head but it's companies like this that take the pressure away. Thank you so so much, highly recommend xx

April 10, 2024
Unprompted review
Rated 5 out of 5 stars

Financial worries put to rest

I contacted C & K Finance to see if they could help me with my financial situation.

Michael was excellent, very empathetic and non-judgemental.

I would whole-heartedly recommend C & K Finance to anyone going through financial stress, they offer excellent advise and you will feel better once you've contacted them.

March 21, 2024
Unprompted review
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Rated 1 out of 5 stars

This company has conacted me yet again…

This company has conacted me yet again today, i do not open or respond to them as i am a covid cripple and cannot deal with bullies and lies. As per my previous posts i have today recieved a threafening email from c&k financials telling me NOT to state the truth on Trustpilot. I have and will not respond to this scam company! I have had a response from London city Police and fca stating that this is a scam company. They claim they have been operating for 30 years..if so where are their financial accounts, they dont exist, Do not have anything to do with this corrupt compan the authorities have expised them as fraud.
FCA RESPONSE
Dear Elaine Bearne,
Thanks for contacting the Financial Conduct Authority (FCA).
I understand from your query that you received an email from C & K Finance requesting further information regarding your request for a loan. You'd stated to them you had not applied for a loan and asked further questions which the firm did not answer. They did say though that they had paid for your data. You have concerns around firms selling peoples data. I appreciate this has caused concerns so I’ve provided information below which you may find useful.
C&K Finance
I’ve conducted a search on the Financial Services Register (FS register) which is a public database of the firms we authorise and regulate and it also shows warning pages for unauthorised firms.
From the information provided, I've been unable to locate a firm called C&K Finance which means they are not authorised by us - this may be a scam. I’d guide you to proceed with extreme caution, have no further dealings with them and not to pay them any money.
If a firm is offering certain investments or financial services in the UK or if they have any affiliation to the UK, then they should be authorised by the FCA to do this. If they're not authorised then they may be operating a scam and you wouldn’t have any protections in place if anything went wrong.
This company states they have 30 years legacy, the director is 38 yrs old, they have a great team yet companies house states the company isnt even 1 yr old, there have been no accounts submitted and only ! member of staff, the director He is still sending me stupid emails of which I am having nothins to with him. He has my details as he purchased them from a company who he doesnt rmember who he paid?? Lie after lie.
City of London Metropolitan Police
Application fraud (excluding mortgages
Thank you for your report to Action Fraud.
As previously noted, your report has been sent to the National Fraud Intelligence Bureau (NFIB) for review. If you registered an account with us when reporting online, you can track the progress of your report by clicking on “My account” and then “My reports” on the Action Fraud website: actionfraud.police.uk
In the meantime, here are some steps you can take to prevent yourself from becoming a repeat victim of application fraud.

March 4, 2024
Unprompted review
C & K Finance  logo

Reply from C & K Finance

Hi Elaine, I have copied the email sent today below to give people reading this a proper understanding, the email today was sent on the back of the request you made for us to disclose exactly where your information was passed from,

Dear Sir/Madam,

Thank you for your patience so far and apologies for the distress you have experienced. However, I must ask that you refrain from using abusive language and insults in any further correspondence with us. Continuing to do so will result in us insisting that any further correspondence regarding our legal obligations to you be conducted in writing.

I can assure you that all data licensed by C K Finance Limited has been collected according to GDPR and the Privacy and Electronic Communications Regulations. Therefore, a clear and genuine choice on whether to have your data used for marketing purposes was offered and a specific consent was given to market via email. This consent can be withdrawn at any time, and we have taken your previous correspondence as an indication that you no longer consent to be contacted.

We understand your request for the information on how you came to be contacted by C K Finance Limited as a Subject Access Request, under the General Data Protection Regulation’s (GDPR) Right of Access. Therefore, we have up to 30 days from which you made the request to provide you with that information. However, under our data protection and security obligations we must first ascertain that we are disclosing the information we hold to the right party.

We would require you to provide the following information to verify your identity:

your name (and any other names where relevant, e.g. your name before you were married)
your email address, home address and phone number

Once this has been received, we can then search our lists and hopefully provide the information you have requested within the legally stipulated timeframe.

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Rated 5 out of 5 stars

Great team

Great team, guided me through the whole process and massively helped with my debts, huge thanks to the team 5 star

February 29, 2024
Unprompted review
Rated 1 out of 5 stars

Spam cos I never signed up

Spam cos I never signed up, I was locked out my email so couldn't even if I wanted to

February 28, 2024
Unprompted review
C & K Finance  logo

Reply from C & K Finance

Hi Samantha, we were passed your information from our lead provider, I have removed your details, you will receive no further contact from us.

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