Very happy with product and advice. But I think that you should remove the trade price from public viewing. Also I would have preferred an accurate stock holding on the internet so we could plan th... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Would have been a 5 star but getting an unannounced delivery early on a bank holiday Monday wasn’t what I expected. Told in an email I would be contacted by third party delivery company about delivery... See more
Company replied
The product is excellent and looks amazing when installed by a professional. The delivery time was longer than expected and held up our building plans; however, the quality of the product made up for... See more
Company replied
I like the product, easy to install and good quality, hence 4 stars, but my buying experience felt a little like an inconvenience rather than valued customer. I expect they get large orders from deve... See more
Company replied
Company details
About Cladco Profiles® Ltd
Written by the company
Cladco Profiles® Ltd is a family-run business based in Devon and Andover, delivering roofing, cladding, decking and fencing materials to customers since 1972. Trusted across DIYers and trade professionals, we are constantly adapting to ensure the best possible service for our customers. Our team of experts are here to help throughout the life of your project; from quoting materials to providing help and advice on installation.
Our Mission Statement
Written by the company
- Supplying high-quality, sustainable items at a competitive price.
- We are committed to producing the highest-quality products, using recycled and sustainable materials wherever possible. With continued investment in product development, we strive to meet customer demand and maintain our commitment to quality and innovation, as well as competitive pricing.
ISO‑Accredited Standards You Can Rely On
Independently certified for quality, sustainability and health & safety across everything we do.
We operate in line with three internationally recognised ISO standards: ISO 9001 for quality management, ensuring consistent products, reliable processes and continual improvement; ISO 14001 for environmental management, demonstrating our commitment to reducing environmental impact and operating responsibly; and ISO 45001 for occupational health and safety, providing a robust framework to manage risk and protect our people. Together, these certifications give you confidence that you’re choosing a supplier that works to high standards, values responsibility, and puts quality and care first.
Contact info
Cladco Profiles, Beardown Road, Ex20 1UA, Devon, United Kingdom
- 01837659901
- marketing@cladco.co.uk
- cladco.co.uk
FREE Samples Across Our Product Range
4.3
Excellent
9K reviews
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Quick delivery
Quick delivery. Product very strong and robust. I haven't used them yet.
June 19, 2026
Reply from Cladco Profiles® Ltd
Good morning, Paul,
Thank you for your 5-star review.
As you haven't used the products yet, if you need anything else, please get in touch.
Kind regards,
Cladco Profiles®
Very friendly staff in shop and lovely…
Very friendly staff in shop and lovely delivery man
June 19, 2026
Reply from Cladco Profiles® Ltd
Good morning, Julie,
Thank you very much for leaving a 5-star review. It's great to know our friendly Sales team and delivery driver were able to leave a good impression.
If we can be of any further assistance, please give us a call.
Kind regards,
Cladco Profiles®
Great product.
The product is excellent and looks amazing when installed by a professional. The delivery time was longer than expected and held up our building plans; however, the quality of the product made up for the wait. We used the 4m signature solid and bullnose composite decking.
June 19, 2026
Reply from Cladco Profiles® Ltd
Good morning, Susan,
Thank you very much for taking the time to leave a review. We apologise for the delay in delivery, but we're delighted to hear how pleased you are with your new Signature composite decking.
If you need anything else, please let us know.
Kind regards,
Cladco Profiles®
Easy ordering
Easy ordering. Quick delivery! although arrived a day earlier than they said! lucky the driver phoned prior to delivery. Great driver got the delivery up a narrow drive 5 STARS
June 19, 2026
Reply from Cladco Profiles® Ltd
Good afternoon, John,
Thank you for your 5-star review - we really appreciate it. If we can be of any further assistance, please be sure to let us know.
Kind regards,
Cladco Profiles®
Very happy with product and advice.
Very happy with product and advice.
But I think that you should remove the trade price from public viewing.
Also I would have preferred an accurate stock holding on the internet so we could plan the project more effectively.
But I will definitely recommend your company as I said at the top.. excellent product and good advice.
June 17, 2026
Reply from Cladco Profiles® Ltd
Good morning, Steve,
Thank you for your review and for your recommendation. We're delighted to hear you were happy with the product and found our team helpful throughout your project.
We also appreciate you taking the time to share your feedback, and we'll take your comments on board.
Thanks again for choosing Cladco.
Kind regards,
Cladco Profiles®
Reply from Cladco Profiles® Ltd
Good morning, Sally,
Thank you very much for your review - we really appreciate it.
Kind regards,
Cladco Profiles®
I have not conducted any business with…
I have not conducted any business with this company. I have ask them repeatedly to stop send me emails about some other persons order. They cannot seem to figure out how to correct an incorrect email address in their system; this makes me curious as to how they would solve difficult problems like incorrect materials in an order.
June 18, 2026
Reply from Cladco Profiles® Ltd
Good morning, James,
Thank you for your review, and we're sorry for the inconvenience caused.
Having investigated the email address provided, it appears to be associated with a sample request on our system.
We have now taken steps to ensure your email address is removed from our records so that you do not receive any further communications from us.
Thank you for bringing this to our attention.
Kind regards,
Cladco Profiles®
Well done Cladco
As a diy'er I found the composite Decking very easy to use along with all the necessary clips ,edging etc.
All the products were to a high standard.
When contacting Cladco for advice and details I found them very Knowledgeable and helpful.
The delivery was on time with a very helpful driver.
All round well done Cladco
Many thanks
June 17, 2026
Reply from Cladco Profiles® Ltd
Good afternoon, Nigel,
What a lovely review! Thank you for taking the time to leave such kind feedback – it's very much appreciated.
It's great to hear you found the composite decking straightforward to work with and that everything you needed for the installation came together smoothly.
We're also delighted to hear our team were able to provide helpful advice when needed, and our driver made a positive impression too. We'll be sure to pass your kind comments on.
Thanks again for your kind words and support. We hope you enjoy your new decking.
Kind regards,
Cladco Profiles®
Sample pack
The sample pack arrived very quickly and confirmed the quality of the product for a future project.
June 17, 2026
Reply from Cladco Profiles® Ltd
Good afternoon, John,
We really appreciate you taking the time to leave your feedback – we're also very grateful for the 5-star review!
It's great to hear the samples have helped you explore the options for your project.
If you have any questions or would like to discuss your plans in more detail with one of our friendly team, please don't hesitate to get in touch. You can call us on 01837 659901 or email info@cladco.co.uk.
Thanks again, and good luck with the upcoming installation!
Kind regards,
Cladco Profiles®
Good product
Good product, arrived on time - just about outweighed scarily high delivery charge !
June 16, 2026
Reply from Cladco Profiles® Ltd
Good morning, Andrew,
Thank you for your review. We're pleased to hear you were happy with the product and that it arrived on time.
We also appreciate your comments regarding the delivery charge. While it can represent a significant part of an order, it reflects the specialist vehicles, handling and logistics required to transport the long and heavy building materials we supply safely. We're pleased to hear that, overall, you felt the quality of the product made the purchase worthwhile.
Thank you again for taking the time to share your feedback.
Kind regards,
Cladco Profiles®
Very prompt service
June 13, 2026
Reply from Cladco Profiles® Ltd
Good morning,
Thank you for your 5-star review.
We're pleased to hear your order arrived in good time. If you need anything else, please let us know.
Kind regards,
Cladco Profiles®
Quick delivery.
June 10, 2026
Reply from Cladco Profiles® Ltd
Good morning, Dave,
We appreciate you taking the time to leave your feedback - we're pleased to hear your order arrived in good time.
If we can help with anything else, please let us know.
Kind regards,
Cladco Profiles®
ridiculous delivery costs for a small…
ridiculous delivery costs for a small order. £200 delivery costs for a £200 order. Wasted time on their site. Wish it had been clearer from the start as I would not have bothered
July 14, 2026
Unprompted review
Reply from Cladco Profiles® Ltd
Good morning, Mark,
Thank you for your feedback. We're sorry to hear that the delivery charge meant you decided not to proceed with your order.
Our delivery costs reflect the specialist vehicles, handling and transport required to safely deliver the long and heavy building materials we supply. These charges are displayed during the checkout process, allowing customers to review the full cost before completing their purchase.
For customers who prefer to avoid delivery costs, many of our products can also be collected free of charge from our depots in Okehampton and Andover.
We appreciate that delivery costs can be a deciding factor, and thank you for taking the time to share your comments.
Kind regards,
Cladco Profiles®
Easy to order
Easy to order, very helpful when I phoned to ask about delivery, will use again.
June 15, 2026
Reply from Cladco Profiles® Ltd
Good morning, Neal,
Thank you for taking the time to leave a review.
We're pleased to hear you found the ordering process straightforward, and it's also great to hear that our team was able to help when you needed it.
We look forward to welcoming you back in the future.
Kind regards,
Cladco Profiles®
The sample pack was sent very quickly
The sample pack was sent very quickly. My husband phoned for a quote on Friday and it was dealt with again quickly. We have now ordered a sample for roofing sheets. Will be placing an order when we start building our log cabin.
June 6, 2026
Reply from Cladco Profiles® Ltd
Good morning, Tracey
Thank you for taking the time to leave such a lovely review. It’s great to hear everything has gone smoothly so far, and we’re delighted that both the sample pack and quotation process were turned around quickly for you.
Your log cabin project sounds very exciting, and if you have any questions along the way, whether it’s roofing, quantities, accessories or installation guidance, please don’t hesitate to get in touch. Our team will be happy to help.
We’d also love to see how the project develops. If you’d like to keep us updated, feel free to send photos to images@cladco.co.uk or share them with us via our social media channels. With your permission, we may even be able to feature your project on our website. If interested, please let us know.
We look forward to hearing from you again when you're ready to place your order.
Kind regards,
Cladco Profiles®
Reply from Cladco Profiles® Ltd
Good afternoon, Kathleen,
We really appreciate you leaving us a 5-star review - thank you!
It's great to know you were pleased with the quality of our products, and the collection went smoothly. Just what we like to hear.
We hope to welcome you back in the future.
Kind regards,
Cladco Profiles®
Great products and customer service.
Great choice of products, service, samples, information everything you need. Fast delivery.
June 11, 2026
Reply from Cladco Profiles® Ltd
Good afternoon,
Thank you very much for your lovely comments - we really appreciate you taking the time to provide your feedback.
If you need anything else for a future project, please don't hesitate to let us know.
Kind regards,
Cladco Profiles®
Reply from Cladco Profiles® Ltd
Good afternoon,
Thank you very much for your 5-star review. We're delighted to hear how pleased you were with the samples. We hope they've helped you with your decision making process.
If you have any questions about our products, or wish to discuss your project with our friendly Sales team, please don't hesitate to get in touch.
Kind regards,
Cladco Profiles®
Delivery process and comms not the best
Website is well designed and easy to order. Products are excellent.
Delivery process, estimated delivery lead time and the communications were not so clear.
June 11, 2026
Reply from Cladco Profiles® Ltd
Good afternoon,
Thank you for taking the time to leave your feedback. We always appreciate hearing from our customers.
We're pleased to hear you found the website easy to use and were impressed with the products.
We are, however, sorry that you found some of our communications unclear. We will take these comments on board as we continue to look at ways to improve our service wherever possible.
Thank you again for sharing your experience.
Kind regards,
Cladco Profiles®
Samples arrived quickly and company…
Samples arrived quickly and company followed up (without pressure) soon after
June 11, 2026
Reply from Cladco Profiles® Ltd
Good morning, Rachel,
We really appreciate the 5-star review - thank you!
Hopefully, our samples have helped with your decision-making process and given you plenty of inspiration. If you need any assistance, please feel free to contact our friendly Sales team, who will be more than happy to help.
Kind regards,
Cladco Profiles®
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