Claim Makers Reviews 10

TrustScore 4.5 out of 5

4.4

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Company details

  1. Insurance Agency

Information provided by various external sources

Claim Makers is a full suite claims management and loss assessment firm specialising in working with policyholders in the event of property, business, or marine insurance claims.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

10 reviews

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Rated 5 out of 5 stars

Got us through our flood claim with…

Not the first time we have used Claim Makers. This time got us through our flood claim with cover for damage and loss of rent. Always been a good service. We didn’t have to think about anything, they just got it done.

September 29, 2022
Unprompted review
Rated 1 out of 5 stars

Terrible experience

Terrible experience. After dealing with personnel in the company I started an insurance claim. I had people come to check the property for the damage etc and conversed at length with Adam my point of contact. Things were going ahead as normal but suddenly I was dropped from their clients and not even notified! I didn't realise for quite some time as last I spoke with Adam he told me to leave it with him. I only found out because my insurance company chased me. Extremely unprofessional and when I called to get answers, they were very unhelpful stating new policy of £50k claims and over. The least they could have done was notify me!

In response to the below reply - I have detailed and consistent correspondence up until April 6th back and forth between myself, Adam and my insurance company. Adam expressly told me he would let me know if you would be able to take my claim. Just because you decided not to, doesn't mean you simply stop correspondence. Sorry, not professional behaviour in my opinion.

April 28, 2021
Unprompted review
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Reply from Claim Makers

We are very sorry for your experience. Claim Makers is built first and foremost on client satisfaction.

We note that you never signed a contract with us, and as such never become a client. We never managed your claim. We have no communication from you for over 2 months prior to yesterday. Without a signed contract you are not our client and we cannot represent you.

I can see from email exchanges 2-4 months ago that you were advised that your claim was under consideration with us, but we never accepted you as a client.

We apologise for any misunderstandings.



Rated 5 out of 5 stars

Thoroughly recommended!

We have referred Claim Makers on a number of occasions now to our Landlord clients in need of assistance with their property related insurance claims and have heard nothing but glowing feedback by return.

If you require help with an insurance claim we would thoroughly recommend Claim Makers services.

October 30, 2019
Unprompted review
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Rated 5 out of 5 stars

Great service!

My neighbour’s washing machine got disconnected and the water came down and damaged my bathroom and bedroom. I accidentally found Claim Makers and called them. Nik visited me the same day to assess the damages. He managed the entire claim and I didnt have to do anything other than allow a few visits with builders and the insurance rep. I got a settlement and was able to conduct all the repairs including having the wet areas dried with special equipment!
Thank you!

June 21, 2019
Unprompted review
Rated 5 out of 5 stars

Amazing job by Claim Makers

Amazing job by Claim Makers! My house suffered significant damages from a burst pipe which flooded multiple rooms. Claim Makers managed the whole process with the insurance company. I received a settlement which covered all of my damages! Thank you so much!

June 19, 2019
Unprompted review
Rated 5 out of 5 stars

Claim Makers did a fantastic job with…

Claim Makers did a fantastic job with our claim. We originally settled with our insurance company for a low amount that did not cover all the repairs. Claim Makers reopened our claim and got us full coverage for all the damages we had at our house. 10/10 would definitely recommend to anyone.

June 17, 2019
Unprompted review
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Rated 5 out of 5 stars

Claim Makers Efficiency

Claim Makers offered an efficient, clear service which resulted in a settlement ten times the amount the insurance company was originally willing to offer. They provided regular updates of their intentions, processes and results and continued to work tirelessly on our behalf until they reached their desired goal.

March 27, 2019
Unprompted review

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