Just called this company by mistake thinking it was the insurance company . It didn’t matter- the lovely HUMAN man gave me reassuring fabulous advice and after the hell of my daughter having an accide... See more
Company replied
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
In reply to your text we (Pete & I) would like to say how helpful and understanding the people at Claimsline (especially Hayden) were after our accident in North Wales. Given that we were driving alo... See more
Company replied
I spoke to Catherine who handled my complicated claim with swift professionalism. She was kind and promised that my courtesy car would be with me asap….. 7am Saturday morning there it was. The driver... See more
Company replied
I can't recommend Claimsline highly enough. I spoke with a gentleman named Guy, he was my first point of contact after an accident and he completely put me at ease. He reassured me and got everything... See more
Company replied
Company details
About Claimsline
Written by the company
The people’s post-accident saviour — saving you time, money and stress.
We’ve helped over 18,000 customers save £537* on average. Millions that insurers would have happily driven to the bank.
Since our launch in 2019, we’ve rescued our clients an almighty £8 million quid. It’s no wonder we’re the UK’s fastest growing accident management company.
And we only have the insurers to thank. They left the door open for a service that actually cares about people — that saves you time, hassle and a whole bunch of money at every turn.
Because being in an accident is not nice. We’re simply here to make things better.
Call us 0333 006 8282
Report an accident
Did you know?
When submitting a claim to your insurance company, you might find yourself subject to additional charges, such as your excess fee, only for the claim to be transferred to a different company - the nerve!
Did you know?
When submitting a claim to your insurance company, you might find yourself subject to additional charges, such as your excess fee, only for the claim to be transferred to a different company - the nerve!
Protect your no-claims
Your insurer can’t take away your no claims if you never claim with them. But claim with us, and it’ll be even safer.
Fix your motor
Your vehicle will be collected and delivered to an approved repair shop faster than you can say, 'Help, I’ve had an accident.' Moreover, all repairs are backed by a lifetime guarantee, ensuring your peace of mind.
Injured? Make a personal injury claim
Never adding insult to injury. 100% no-win-no-fee Friendly service. Award winning panel of solicitors.
And get back on the road
We’ll have you in a same-day replacement — and even throw in a free £150 fuel card (members only) to get you moving.
Call us 0333 006 8282
Report an accident
Contact info
United Kingdom
- claimsline.com
Non fault accident
After a non fault accident, Stephen gave me a call and went over everything that needed to be done. He was very friendly, and very informative. I was passed through to all the relevant people, and everything was organised very quickly. I had a replacement car the same day, and my car was taken away for assessment. I am very happy with the service I have received so far.
March 25, 2026
Unprompted review
Reply from Claimsline
Hi Jenni,
Thanks for the review and the 5 star rating.
We're pleased to see the team was able to help you and that the level of support given matched your expectations.
Take care,
Claimsline Team
Amazing service !
March 3, 2026
Unprompted review
Reply from Claimsline
Hi,
Thanks for the review and the 5 star rating.
We're pleased to see the team was able to help you and that the level of support given matched your expectations.
Take care,
Claimsline Team
Guy dealt with my claim
Guy dealt with my claim, he was efficient, helpful and polite,made everything straightforward and set my mind at ease, very pleased and wouldn't hesitate to contact again
March 11, 2026
Unprompted review
Reply from Claimsline
Hi Glenn,
Thanks for the review and the 5 star rating.
We're pleased to see the team was able to help you and that the level of support given matched your expectations.
Take care,
Claimsline Team
bad car driving experience
claimslins got in touch after a collision asked me questions without pushing me and where keen to make sure i was ok first and foremost
March 8, 2026
Unprompted review
Reply from Claimsline
Hi Ricky,
We are delighted to read that you were happy with our service. Thank you for taking the time to leave us positive feedback!
Take care,
claimsline.com
Great service
Everyone was very helpful and friendly and helped anyway they could, and made things easy to understand
March 7, 2026
Unprompted review
Reply from Claimsline
Hi Aaron,
Thanks for the review and the 5 star rating.
We're pleased to see the team was able to help you and that the level of support given matched your expectations.
Take care,
Claimsline Team
Very good job
Very good job. Turned up on time and very friendly. Would use again.
March 18, 2026
Unprompted review
Reply from Claimsline
Hi John,
Thanks for the review and the 5 star rating.
We're pleased to see the team was able to help you and that the level of support given matched your expectations.
Take care,
Claimsline Team
Reply from Claimsline
Hi Fiann,
Thanks for the review and the 5 star rating.
We're pleased to see the team was able to help you and that the level of support given matched your expectations.
Take care,
Claimsline Team
The claim from start to finish was a smooth process
The claim from start to finish was a smooth and simple process. The adviser Steven sign posted everything and made sure that I was well informed and taken care of.
February 28, 2026
Unprompted review
Reply from Claimsline
Hi Adam,
Thanks for the review and the 5 star rating.
We're pleased to see the team was able to help you and that the level of support given matched your expectations.
Take care,
Claimsline Team
Had the best experience
Had the best experience. The staff were so pleasant and listened without belittling me. Always helped me with any queries and were so fast with sorting everything out. Have already recommended to family and friends
March 13, 2026
Unprompted review
Reply from Claimsline
Hi Gabija,
Thanks for the review and the 5 star rating.
We're pleased to see the team was able to help you and that the level of support given matched your expectations.
Take care,
Claimsline Team
Phone call to Rick made everything…
Phone call to Rick made everything really easy at what could of been a very stressful time.
Explained everything ,transferred call to appropriate people and received hire car and collection of our damaged car next morning.
January 26, 2026
Unprompted review
Reply from Claimsline
Hi Helen,
Thanks for the review and the 5 star rating.
We're pleased to see the team was able to help you and that the level of support given matched your expectations.
Take care,
Claimsline Team
Fantastic I received a courtesy car the…
Fantastic I received a courtesy car the next day.Very quick professional and informative.
February 19, 2026
Unprompted review
Reply from Claimsline
Hi Gary,
Thanks for the review and the 5 star rating.
We're pleased to see the team was able to help you and that the level of support given matched your expectations.
Take care,
Claimsline Team
This company was unbelievable!!
This company was unbelievable!!! They had got everything sorted while I was still at the site of the crash and even got me a hire car that very same day! They also called me back to check in and make sure I was doing okay and when they found out I was in hospital due to the crash they were genuinely caring and helped to ensure all expenses and injuries were on record! They were honestly so helpful and I was so relieved that they were there to help me when I didn’t know what to do :)
February 23, 2026
Unprompted review
Reply from Claimsline
Hi,
Thanks for the review and the 5 star rating.
We’re pleased we could assist you during such a difficult situation and ensure everything was handled quickly and smoothly.
Take care,
Claimsline Team
When I called them an hr after my car…
When I called them an hr after my car accident. The gentleman I spoke to was so nice and lovely he wax called guy, he was so reassuring and told me to take my time as I was still in shock and kept my calm sorted out a recovery for me, and even later called to check I was okay and wax getting myself checked out. I would recommend them as the person i spoke to has great customer service skills and if I would rate just on this alone I would give 100 out of 100
February 25, 2026
Unprompted review
Reply from Claimsline
Hi,
Thanks for the review and the 5 star rating.
We’re very pleased to hear that Guy was able to support and reassure you during what must have been a very stressful time. Ensuring our customers feel looked after and supported is extremely important to us, and we’re glad he was able to assist you with the recovery and follow-up to check on your well-being.
Take care,
Claimsline Team
Riks a legend
Quick and easy , seriously there's not enough stars to give these guys , especially Rik that's looked after me through the whole process . 💯 recommend
March 2, 2026
Unprompted review
Reply from Claimsline
Hi Con,
Thanks for the review and the 5 star rating.
We’re pleased to hear that the process was quick and straightforward for you. Rik will be grateful for your kind recognition, and we’re glad he was able to support you throughout the claim.
Take care,
Claimsline Team
Straight forward no hassle not a bad…
Straight forward no hassle not a bad thing to say very professional highly recommended
February 25, 2026
Unprompted review
Reply from Claimsline
Hi Andrew,
Thanks for the review and the 5 star rating.
We're pleased to see the team was able to help you and that the level of support given matched your expectations.
Take care,
Claimsline Team
Your 1 stop call after an accident
Wow what an amazing company to work with after my accident. They had everything dealt with in the quickest time possible and had me back on the road with a hire car the very next day. They are quick professional and I was given a dedicated claims handler with regular updates. My car was collected from me for its repairs and everything was super easy to deal with so yes I highly recommend claimsline to anyone
March 6, 2026
Unprompted review
Reply from Claimsline
Hi Mr Jones,
Thanks for the review and the 5 star rating.
We’re delighted to hear that our team could support you quickly after your accident and get you back on the road with a hire car the next day. It’s great to know your dedicated claims handler and regular updates made the process smooth and easy.
Take care,
Claimsline Team
Great service friendly and got the job…
Great service friendly and got the job done...
March 6, 2026
Unprompted review
Reply from Claimsline
Hi,
Thanks for the review and the 5 star rating.
We're pleased to see the team was able to help you and that the level of support given matched your expectations.
Take care,
Claimsline Team
Brilliant service would recommend to…
Brilliant service would recommend to anybody 👌🏼
February 23, 2026
Unprompted review
Reply from Claimsline
Hi Wayne,
Thanks for the review and the 5 star rating.
We're pleased to see the team was able to help you and that the level of support given matched your expectations.
Take care,
Claimsline Team
Overall they are happy to help
Overall they are happy to help. My claim has taken quite some time they had me In a rental car same day and more than happy to help with my queries on how the process so far. 4 start as there is always room for improvement and I feel like a phone call now and then would be reassuring.
February 18, 2026
Unprompted review
Reply from Claimsline
Hi Ross,
We are delighted to read that you were happy with our service. Thank you for taking the time to leave us positive feedback!
Take care,
claimsline.com
Great customer service
Very good service, quick to answer phone and arrange for car pickup and assessment, customer service excellent, polite and friendly staff,regular updates on claim.
March 5, 2026
Unprompted review
Reply from Claimsline
Hi Michael,
Thanks for the review and the 5 star rating.
We’re pleased to hear you found our team polite and friendly, and that the process was handled smoothly. We really appreciate your feedback.
Take care,
Claimsline Team
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