I was able to find a ClarityMD Support person to listen to my problem. (My problem is that I'm getting automatic charges & delivery of product monthly, and am over-supplied by 4 months!) Joan was help... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The kind person (Rosel), whom I never got to talk with but who wrote me back on email, was able to cancel my order and help me with the question of returns. It gave me piece of mind, but took quite so... See more
Company replied
Nicole in customer service was great. Corrected my issue quickly and happily.my first order was for multiple months and when the auto reorder kicked in I still had 4 months supply left, so she fixed m... See more
Company replied
Responsive to reset password requests, when initial contact made account status provided. This solved the issue without further activity. Response email again confirmed completed cancellation by Iva... See more
Company replied
Company details
Written by the company
ClarityMD is a US-based health supplement company committed to delivering clean and effective products made from pure natural sources. We believe in full transparency - real sourcing, real testing, real results. Every order ships within 48 hours from our US facility and is backed by a 90-day money-back guarantee.
Our satisfaction guarantee ✅
90 Day Money Back Guarantee
We're so confident that you'll love our products, that we offer a 90-day money back guarantee - don't love it? It's on us!
Contact info
United States
- +1 (985) 466-7745
- support@claritymd.co
- claritymd.co
4.4
Excellent
678 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 98% of negative reviews
Typically replies within 1 week
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Was very professional and…
Was very professional and friendly..received my order quickly.
July 24, 2026
Unprompted review
Reply from ClarityMD
Hi Anthony,
Thank you for this. Professional, friendly, and quick is exactly the experience we want you to have, so it's great to hear we hit the mark. We appreciate you taking the time to share it, and we're here whenever you need us.
Quinn was very prompt at getting back…
Quinn was very prompt at getting back to me at my delay request on my subscription. I appreciate him for responding quickly. Thank you
Micky Woods
July 24, 2026
Unprompted review
Reply from ClarityMD
Hi Micky,
Thank you for this. We're glad Quinn got back to you quickly and took care of the delay on your subscription. Fast and simple is exactly what we aim for. We'll be sure to pass your thanks along to him, and we're here whenever you need us.
After some pricing confusion, all was resolved.
After some confusion on pricing and several emails that were exchanged, all problems were resolved. Of particular note was the help I received from both Lexi and Clyde. Exemplary customer service from both. Thank you!
July 20, 2026
Unprompted review
Reply from ClarityMD
Hi Christine,
Thank you for taking the time to share this. We're glad that once the pricing questions came up, our team could work through them with you over those emails and get everything sorted. We'll be sure they hear your kind words. We appreciate you, and we're here whenever you need us.
I also received an order before needed
I also received an order before needed. Nicole corrected the mistake the same day.
July 23, 2026
Unprompted review
Reply from ClarityMD
Hi Karl,
Thank you for this. We're glad Nicole caught the early order and got it corrected for you the same day. Quick fixes like that are exactly what we aim for. We'll be sure to pass your thanks along to her, and we're here whenever you need us.
The People at ClarityMD are very…
The People at ClarityMD are very special.
I had a problem with my order. The customer service representative, Shelou serviced my account.
She was exceptional in every way. She quickly responded to my inquiry… provided a solution to my concern…… wrote and communicated clearly. Shelou, was warm and made me feel good. I definitely will use their products in near future. This all due to my contact with Shelou.
July 23, 2026
Unprompted review
Reply from ClarityMD
Hi Edmund,
Thank you for such a warm review. We're glad Shelou answered quickly, explained things clearly, and found a solution for your order. Making people feel looked after is exactly what she does best, and we'll be sure she hears every word of this. We look forward to taking care of you again.
Quick correction!
There was an unfortunate mixup with an auto ship feature I did not request. Customer Service agent Charmaigne was understanding and efficient in rectifying the error and correcting the problem. I am impressed and grateful.
July 20, 2026
Unprompted review
Reply from ClarityMD
Hi Donna,
Thank you for this. We're glad Charmaine understood the mixup right away and got it corrected for you. Something you didn't ask for shouldn't stay on your account, so we're happy it was a quick fix. We'll be sure to pass your kind words along to her.
Fast Response…
I was pleasantly surprised at the Swift response from Charmaine in your support team. She immediately understood my frustration and acted appropriately to cancel the subscription at this time. She is a great representative of your customer service.
July 23, 2026
Unprompted review
Reply from ClarityMD
Hi Jan,
Thank you for taking the time to share this. We're glad Charmaine got back to you quickly, understood where you were coming from, and took care of the cancellation without any back and forth. We'll make sure she hears your thanks, and we're here if you need anything down the road.
Vince was very instrumental in helping…
Vince was very instrumental in helping me put my account on a temporary hold. I was unaware that I could do this and he informed to me of all of my options and helped me come to a decision that was acceptable to both of us. He was very kind and professional. Very helpful. Overall, he made it a very pleasant experience.
July 8, 2026
Unprompted review
Reply from ClarityMD
Hi Brenda,
Thank you for such a thoughtful review. We're glad Vince walked you through your options and helped you land on something that felt right, including the temporary hold. Not everyone knows that's available, so we're happy he could explain it clearly. We'll be sure to share your kind words with him.
Charmaine was very helpful and prompt…
Charmaine was very helpful and prompt with her responses to assist me.
July 21, 2026
Unprompted review
Reply from ClarityMD
Hi Pam,
Thank you for this. We're glad Charmaine was quick to respond and could give you the help you needed. We'll be sure to pass your kind words along to her, and we're here whenever you need us.
Joan was very helpful and quickly…
Joan was very helpful and quickly resolved my issue.
July 22, 2026
Unprompted review
Reply from ClarityMD
Hi Carol,
Thank you for taking the time to share this. We're glad Joan sorted things out for you so quickly. That's exactly how we want it to go. We'll make sure she hears your thanks.
Joan took care of my issue and and I…
Joan took care of my issue and and I was happy w the results she fixed it within the 24 hrs thank you and I look forward to doing b business again.
July 22, 2026
Unprompted review
Reply from ClarityMD
Hi Amanda,
Thank you for this. We're glad Joan got everything fixed for you within the day and that you were happy with how it turned out. We look forward to taking care of you again. We'll be sure to share your kind words with her.
I was able to find Joan to help me!
I was able to find a ClarityMD Support person to listen to my problem. (My problem is that I'm getting automatic charges & delivery of product monthly, and am over-supplied by 4 months!) Joan was helping me, but I lost contact with her a week ago. She was kind & attentive, so I'll try to reach her again! -danondabass
July 14, 2026
Unprompted review
Reply from ClarityMD
Hi Dan,
Thank you for this, and we're glad Joan was kind and attentive when you reached out. We're sorry the thread went quiet on you after that. Being four months over-supplied is a real problem and we don't want you waiting on it any longer. Please email us at support@claritymd.co and we'll pick this right back up, pause or adjust your deliveries so they match what you actually need, and go over your recent charges with you. We'd like to get this sorted properly for you.
WENIE was of great assistance
WENIE was of great assistance, responding quickly and taking care of my concern immediately and in a friendly, professional manner. Thank you! 😊
July 19, 2026
Unprompted review
Reply from ClarityMD
Hi Jennifer,
Thank you for this. We're glad Wenie got back to you quickly and took care of your concern right away. Friendly and professional is exactly what we hope you feel every time. We'll be sure to share your thanks with her.
Grace and team were fundamental in…
Grace and team were fundamental in helping resolve my issue in a Prompt and Professional manner—Thanks
July 19, 2026
Unprompted review
Reply from ClarityMD
Hi Michael,
Thank you for taking the time to share this. We're glad Grace and the team could get your issue sorted quickly and handle it well. That's what we're here for. We'll pass your kind words along to them, and we're always here if you need anything.
HAVE NOT RECEIVED MY PACKAGE
I ordered Clarity in April, 2026, buy 2 get the 3rd one free. One of the Reps had the nerve to tell me that wasn't what I ordered. I wrote them back & another Rep responded & said I was right. I have written this company about 6 times & until day July, 2026 I still havent received what I ordered. The product seems to be working for me I would have given them 5 star rating if they would send me what I ordered.
April 20, 2026
Unprompted review
Reply from ClarityMD
Hi Yvonne,
Thank you for writing this, and we're sorry you've been waiting since April for that third pack. Having to follow up that many times isn't the experience we want anyone to have, and we understand why you're upset. We've reached out to you by email with two options so we can close this out properly: we can send the missing pack, or refund you for it, whichever you prefer. Just reply and let us know which works best and we'll get it moving right away. We'd really like the chance to make this right for you.
Great customer service
Elouisa was really pleasant and efficient to deal with, will definitely purchase other products from this company in the future!
July 21, 2026
Unprompted review
Reply from ClarityMD
Hi,
Thank you for this. We're glad Elouisa made everything pleasant and easy for you. It means a lot to hear you'd shop with us again, and we look forward to taking care of you next time. We'll make sure Elouisa hears your thanks.
Grace did an excellent job
Grace did an excellent job in responding to my email. She was quick in replying to my email and was very knowledgeable. I must say I was shocked and pleased.
July 19, 2026
Unprompted review
Reply from ClarityMD
Hi Denise,
Thank you for this. We're glad Grace got back to you quickly and had the answers you needed. A pleasant surprise is a good kind of surprise, and we hope it's what you come to expect from us. We'll be sure to pass your kind words along to her.
Reply from ClarityMD
Hi Nate,
Thank you for this. We're glad Eunice could help you out and make things easy. We'll be sure to pass your kind words along to her. Thanks for taking the time to share it, and we're here whenever you need us.
They are terrible fraudulent
They are terrible fraudulent, I ordered one package to try,they put me in a contract and are running in bank Rupp they keep putting charges on my credit card and I am unable to stop them, tried everything, very corrupt, going to cancel my credit card next. 1st
July 18, 2026
Unprompted review
Reply from ClarityMD
Hi Arnold,
Thank you for reaching out, and we understand the frustration of seeing charges you weren't expecting. Your order was placed on a subscription, which sends a fresh supply on a regular schedule, and we send a notification by email before each renewal so you know it's coming. We know that's not much comfort if the emails didn't reach you or got missed, and we want to make this right.
Please email our support team at support@claritymd.co and we'll cancel the subscription right away so no further charges go through, and we'll go over your recent orders with you. We'd like the chance to sort this out properly for you, so please get in touch and we'll take it from there.
One email and my issue was resolved
One email and my issue was resolved. Shelou was pleasant to communicate with and trusted my issues resolved. Thank you
July 20, 2026
Unprompted review
Reply from ClarityMD
Hi Alan,
Thank you for sharing this. One email and done is exactly how we want it to go, and we're glad Shelou made the whole thing pleasant along the way. We'll make sure she hears your thanks. We appreciate you.
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