We recently purchased a tractor/trailer/bucket from Clarkes of Cavan and we are thrilled with our item. It came in different delieveries and one part was missing however Una sent out the missing part... See more
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Review summary
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Prompt efficient answering of phone. Clearly answering all my questions. My purchase arrived in three working days. Thank you. I will deal with Clarkes of Cavan again.
Excellent Customer Service! Good communication and detail on products and orders. Found a product that I had been looking for for ages. Delivered to Wales with care. Thank you!
Excellent customer service from Kayleigh who contacted me to explain something was out of stock but similar item available. She amended the order and it was delivered very quickly. Very happy customer... See more
Company details
Written by the company
Clarkes of Cavan opened its doors in 1987, since then we have expanded our premises and products to ensure you the customer get the best quality and value for money with expert advice. Now under the name Clarkes of Cavan Superstore, we have a vast and varied range of products, from Tools, Gardening Equipment, Toys and Leisure, to Quads, Lawnmowers and Compact Tractors, by top quality brands such as Draper, Expert Hardware, Husqvarna, Honda, Kubota and many more. Your happiness is our success… We provide parts, back up and service for all the mechanical equipment we sell whether it’s bought online or in-store. All our staff go that extra mile to ensure our customers are confident about there product choice when shopping with us. We provide expert value and product knowledge to our customers that is second to none. We know things don’t run perfectly all the time and therefore in the case of a break down our expert customer service comes into play. We have 2 service vans and highly trained mechanics on call ready to be of service backed up with our excellent parts supply from our store's department. This link between the knowledge of how to fix it combined with the availability of parts and tools required to get the job done creates a fast turnaround to get the customer back up and running with as little downtime as possible. Clarkes of Cavan has 30 years of experience in the Machinery Sector and are recognized as one of the foremost companies in the industry. Our reputation is built on excellence in customer care. Your one-stop-shop for Gardening… Why Clarkes for your garden? Because we have it all, Hygeia products for control of weeds, tools and accessories for all jobs, big or small. We sell sheds which can be used to store your lawnmowers, strimmers, leaf blowers, hedge trimmers and chainsaws as well as bird feeders and bird feed, – which all can be bought under one roof in-store or online.
Contact info
Moynehall Retail Park, H12 Y7H1, Cavan, Ireland
- 049 433 2166
- marketing@clarkesofcavan.ie
- clarkesofcavan.ie
4.3
Excellent
294 reviews
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Hasn’t replied to negative reviews
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Absolutely disgraceful service.
Absolutely disgraceful service.
Will never order from them again.
May 26, 2026
Very poor service
Very poor service , I would not recommend this store to anybody,
I purchased a replacement part for my husqvarna robotic mower , when I received the part and installed it, the mower still had same problem, so I borrowed the same part from my other mower and it worked perfectly. I contacted Clarkes to inform them about the faulty part, initially they said they could not take back returns of electronic parts but that they had a replacement in stock and would ship it out next day . After a few days I received nothing so contacted them again to which they replied "I was speaking with staff members and have been informed that current product you have will have to be returned to us first for assessment and then we can decide how to proceed".
So I shipped back the part and approx a week later they contacted me to say they received the part and would assess it ASAP.
But in this instance the "S" stands for slow.
So after another couple of emails I received a "Phone Call" to say, they've assessed the part and could not provide a replacement or a refund due to the "condition" the part was returned and that the warranty seal was broken and they were unable to re-sell the part. I explained I wasn't happy with that and they said the manager would call me.
Needless to say im still waiting on that call.
I then followed up with another couple of emails requesting a photo of the "broken warranty seal" (this seal doesn't exist)and explaining the reason for the return was the part was faulty so it couldn't be re-sold anyway. Needless to say again,,, still no reply!
They didn't even offer to return the part !
The part was a CANBUS plug and play part with no "dealer level " programming or technical experience required, although I do have the technical experience.
The only thing Im happy about is it was a relatively cheap part and that it wasn't an expensive machine I purchased.
Because with this level of customer service and backup , you'd be better off buying from done deal or fairyhouse, the backup service would be far superior !
May 28, 2026
Unprompted review
I order and shall pay with Klarna
I order and shall pay with Klarna. So I waited. Then I goes in to my app Klarna and saw that they have taken away the amount. They have not contacted me and tell that they cancel
April 26, 2026
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Efficient service
Efficient service, prompt delivery and great product selection.Shop local!!
April 25, 2026
My order was cancelled
My order was cancelled; I contacted customer service but I didn't receive any response
April 25, 2026
Very happy overall no issues with…
Very happy overall no issues with anything, would highly recommend 👍
March 26, 2026
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Great sales staff with great advice
Great sales staff with great advice. From time of purchase to delivery was super quick. Thank you.
April 25, 2026
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Excellent experience
Excellent experience, had the item in two days. Would definitely deal with again.
April 26, 2026
I cancelled an item a week ago
I cancelled an item a week ago , they still have not got back to me
April 25, 2026
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Good quality
Good quality. Delivery wasn't as fast as they stated. But I would use them again.
March 27, 2026
Good response level from customer…
Good response level from customer service
Very long delivery times
March 27, 2026
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