I had been dealing with a personal injury claim that was getting drawn out and running out of time. I contacted CW to take on the case with barely any time spare (other law firms had turned me down du... See more
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I didn't know that personal injury claims had a 3 year expiry date on them. I only discovered this 2.5 years after the event when I felt mentally strong enough to embark on legal action. Despite the l... See more
They keep asking for information again, they do not explain how old documents can be and they must be the only people not using Council Tax records that are more than 3 months old. We are no nearer f... See more
Company replied
We found Lee and his team really supportive throughout the whole experience. Of particular note was Lee's calmness and his explanation of the process (and time!) that the claim would take, and also hi... See more
Company details
Written by the company
Clarke Willmott is a leading law firm that takes pride in being different. Our strong reputation is built on genuine client relationships and our exceptional people – each chosen for their industry knowledge and passion for their field, as well as their first-class legal credentials. We have grown our expertise to seven offices around the country, whilst remaining true to our strong local roots and values. Our talented legal teams offer expert advice and support on a broad range of legal services to individuals and businesses based in the UK and overseas. Our focus is on the most involved and complex matters. With Clarke Willmott you can be confident you are working with the highest calibre legal team, without the big city price tag.
Contact info
Floor 10, Assembly Building C, Cheese Lane, BS2 0JJ, Bristol, United Kingdom
- 0800 652 8025
- getintouch@clarkewillmott.com
- www.clarkewillmott.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 66% of negative reviews
Typically replies within 1 week
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Excellent and responsive service
Excellent and responsive service. Very happy to recommend the Wills/Probate/Tax dept.

Reply from Clarke Willmott LLP
Excellent advice on our Wills and LPA…
Excellent advice on our Wills and LPA matters. Very clear and also very efficient. Simon

Reply from Clarke Willmott LLP
MAKING AN LPA AND WILL SEEMED LIKE A DAUNTING EXPERIENCE
MAKING AN LPA AND WILL SEEMED LIKE A DAUNTING EXPERIENCE, BUT CLARKE WILLMOTT LLP GUIDED ME THROUGHT IT WITH PROFESSIONALISM AND FRIENDLINESS AND WE DID IT!!

Reply from Clarke Willmott LLP
So unfortunate I can’t give them a -10…
So unfortunate I can’t give them a -10 star.
We started our medical negligence case with them in 2021 with a fantastic solicitor who ended up leaving in 2022 end of 2022. I asked to be transferred with her and they basically held me hostage. Chris took over my case and was actually decent. 4 months later he drops the bomb and says he is retiring after reassuring me that if I stayed he would take over and he is my previous solicitors senior and he had advised her to take on our case.
Nevertheless Vanessa took over and was vile. She never updated us. Her responses were 1 sentences and patronising. After Gemma our original solicitor had worked so hard our case, Vanessa couldn’t care less to be honest. Anyways we had a conference after 2 months of Chris retiring with barrister and all the experts Gemma my fantastic solicitor worked with. Who clearly stated that the hospital were at fault. Vanessa gives me a call on a random day to say sorry case is closed not enough merits. That’s it!
Anyways luckily I knew where Gemma worked and contacted her to review the case. Herself and the barrister in 2026 settled for a life changing figure.
Clarke and Willmot are now chasing my solicitors for a “success fee” even though their fees were paid. They have threatened to go after my disabled dad for the money. All they want is money! Please avoid them!!!!!! They do not care about anyone!

Reply from Clarke Willmott LLP
I’d use Clarke Willmott again
I am grateful for very professional and timely advice

Reply from Clarke Willmott LLP
Business purchase
Ed and Chloe were very on hand to help me with my Business Purchase. They had experience in this area and dealt with it seamlessly. They were easy to contact and kept me updated.

Reply from Clarke Willmott LLP
Excellent knowledge in agriculture
Philip Whitcomb has excellent knowledge of agricultural issues including inheritance tax planning.
Documentation is slow to follow meetings.
Great experience using them to sell my…
Great experience using them to sell my Late fathers house perfectly managed by Leanne start to finish

Reply from Clarke Willmott LLP
We were delighted with the professional…
We were delighted with the professional manner of the representative and impressed by the amount of time and patience spent on fulfilling our requirements.

Reply from Clarke Willmott LLP
sent us threatening letter
sent us threatening letter , which also states do not contact us. make it make sense. we are in the process of a formal complaint and their client has taken retaliatory action against us by getting these clowns to send threatening letter. I will seek legal advice against them and their client as their threats have no basis in reality.
Excellent ServiceI
I, and my father before me, have dealt with this firm for more than 40 years and have always had kind, professional and efficient service in dealing with complex family trusts and my sister’s intestacy.

Reply from Clarke Willmott LLP
5-Star Service
I have nothing but praise for the professional way in which CW staff have helped over the years with any legal matter I’ve had to deal with.

Reply from Clarke Willmott LLP
UNPROFFESSIONAL Disgraceful
UNPROFFESSIONAL Disgraceful, skip to another company.
I contacted these solicitors early November 2025, my claim had a time limitations, it took them until we'll into January 2026 to decline my business? I contacted the ceo and also complaints, no apology, no explanation, in fact nothing. TOTALLY UNPROFFESSIONAL.

Reply from Clarke Willmott LLP
Awful show, no due diligence and don’t represent their clients interests
2018 to 2020 Clinical negligence team. Living with the consequences now. Never met. So never understood the negligence. Missed information which showed a lack of effort and due diligence. Talk unscientific offensive nonsense about my dead mum. I would have ripped the contract then. Had to waste an appointment with a brain injury personal assistant on phone to tell the associate to never write nonsense about my family. They refused to engage with me. I knew then they lost. Show their true colours. Horrible firm writing an opinion about someone that is dead or never met. Wouldn’t bother. Everyday crassness on neurological disorders. Went on another year to get like their fourth choice as these witnesses kept dropping out. Irrational. Illogical. Like do you get your fourth choice when you go Waitrose? They had no understanding whatsoever. This firm clinical negligence is terrible. There was no point signing the contract. Behave cocksure like “I am here to make your life easier”. Well that only matters if you do anything successfully. Even when the witness came back they quoted the doctor I saw. Conflict of interests. The hospital I went is UK specialist for the medical condition I was treated. I would have told them if they bothered to listen to me. Waste of time reading. This firm clinical negligence doesn’t understand its clients or represent them effectively or properly. In their best interests. How they couldn’t do anything shows ineptitude and incompetence. How someone with a brain injury win two tribunals, and get a social care reward from the local authorities shows there was a way to win. Like I’ve no law knowledge. Two wrongs don’t make a right. Wouldn’t delete my records. Horrible firm. They got their secretary to send the final email. It was just cowardice. Literally don’t listen to instructions. I strongly recommend not collaborating with this firm’s clinical negligence team. This firm clinical negligence needs to stay away from autoimmune and neurological conditions. End of. The wrong treatment isn’t the acceptable treatment or the right treatment. 2018 to 2020. I hope they have improved and never get involved in something they can’t represent efficiently, due diligence or successfully. I still live with the consequences now November 2025

Reply from Clarke Willmott LLP
I contacted Clarke Willmott regarding a…
I contacted Clarke Willmott regarding a potential judicial review against the Ombudsman Service. The response was polite but somewhat unclear, even after I sought clarification. Additionally, I was surprised to see another institution mentioned, as I had not raised them as a concern. While I appreciate the time taken to consider my enquiry, the communication could have been more transparent.
Friendly, efficient, prompt responses, pro-active
Helpful, friendly, efficient, prompt responses, pro-active.
Stephanie Slinn has investigated whether worth my while to undertake a legal process and spent some considerable time foc before giving estimate.
Couldn't have been better.

Reply from Clarke Willmott LLP
unprofessional and only interested in money
I had 1 meeting with a solicitor at the Birmingham office and was only sent the terms and conditions after the meeting. I was charged over £3200 for that 1 meeting and a letter which just repeated what I said in the meeting. I have complained and will not be using the firm and cannot recommend them.
They keep asking for information again
They keep asking for information again, they do not explain how old documents can be and they must be the only people not using Council Tax records that are more than 3 months old. We are no nearer finalising anything with this Company. Prevarication is the word that comes to mind, delay at all cost, well at Customers cost. Let us stretch this out a much as we can, each month is another bill and deduction to me made,

Reply from Clarke Willmott LLP
Poor service
Slow service from their compliance department, lack of pragmatism and insistence on sending confidential information by email.
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