Clarke Willmott LLP Reviews 

72
•
TrustScore 3.5 out of 5

3.7

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Rated 5 out of 5 stars

I had been dealing with a personal injury claim that was getting drawn out and running out of time. I contacted CW to take on the case with barely any time spare (other law firms had turned me down du... See more

Rated 5 out of 5 stars

I didn't know that personal injury claims had a 3 year expiry date on them. I only discovered this 2.5 years after the event when I felt mentally strong enough to embark on legal action. Despite the l... See more

Rated 1 out of 5 stars

They keep asking for information again, they do not explain how old documents can be and they must be the only people not using Council Tax records that are more than 3 months old. We are no nearer f... See more

Company replied

Rated 5 out of 5 stars

We found Lee and his team really supportive throughout the whole experience. Of particular note was Lee's calmness and his explanation of the process (and time!) that the claim would take, and also hi... See more

Company details

  1. Legal Services

Written by the company

Clarke Willmott is a leading law firm that takes pride in being different. Our strong reputation is built on genuine client relationships and our exceptional people – each chosen for their industry knowledge and passion for their field, as well as their first-class legal credentials. We have grown our expertise to seven offices around the country, whilst remaining true to our strong local roots and values. Our talented legal teams offer expert advice and support on a broad range of legal services to individuals and businesses based in the UK and overseas. Our focus is on the most involved and complex matters. With Clarke Willmott you can be confident you are working with the highest calibre legal team, without the big city price tag.


Contact info

3.7

Average

TrustScore 3.5 out of 5

72 reviews

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3.7

All reviews

(72)

13 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent and responsive service

Excellent and responsive service. Very happy to recommend the Wills/Probate/Tax dept.

October 21, 2026
Unprompted review
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Reply from Clarke Willmott LLP

Hi Olivia, thank you for your positive review. We're delighted that you had a good experience with our firm and appreciate your feedback. We look forward to helping you with any future legal matters.

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Rated 5 out of 5 stars

Excellent advice on our Wills and LPA…

Excellent advice on our Wills and LPA matters. Very clear and also very efficient. Simon

September 15, 2026
Unprompted review
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Reply from Clarke Willmott LLP

Hi Simon, thank you for your positive review. We're delighted that you had a good experience with our firm and appreciate your feedback. We look forward to helping you with any future legal matters.

Rated 5 out of 5 stars

MAKING AN LPA AND WILL SEEMED LIKE A DAUNTING EXPERIENCE

MAKING AN LPA AND WILL SEEMED LIKE A DAUNTING EXPERIENCE, BUT CLARKE WILLMOTT LLP GUIDED ME THROUGHT IT WITH PROFESSIONALISM AND FRIENDLINESS AND WE DID IT!!

September 2, 2026
Unprompted review
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Reply from Clarke Willmott LLP

Hi Valerie, thank you for your kind review. It means a lot to our firm. We are glad you had a positive experience. We look forward to supporting you with any other legal needs in the future.

Rated 1 out of 5 stars

So unfortunate I can’t give them a -10…

So unfortunate I can’t give them a -10 star.

We started our medical negligence case with them in 2021 with a fantastic solicitor who ended up leaving in 2022 end of 2022. I asked to be transferred with her and they basically held me hostage. Chris took over my case and was actually decent. 4 months later he drops the bomb and says he is retiring after reassuring me that if I stayed he would take over and he is my previous solicitors senior and he had advised her to take on our case.

Nevertheless Vanessa took over and was vile. She never updated us. Her responses were 1 sentences and patronising. After Gemma our original solicitor had worked so hard our case, Vanessa couldn’t care less to be honest. Anyways we had a conference after 2 months of Chris retiring with barrister and all the experts Gemma my fantastic solicitor worked with. Who clearly stated that the hospital were at fault. Vanessa gives me a call on a random day to say sorry case is closed not enough merits. That’s it!

Anyways luckily I knew where Gemma worked and contacted her to review the case. Herself and the barrister in 2026 settled for a life changing figure.

Clarke and Willmot are now chasing my solicitors for a “success fee” even though their fees were paid. They have threatened to go after my disabled dad for the money. All they want is money! Please avoid them!!!!!! They do not care about anyone!

August 26, 2026
Unprompted review
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Reply from Clarke Willmott LLP

Thank you for taking the time to share your feedback. We are sorry to hear that you were dissatisfied with your experience.

We understand how important clear communication, continuity of service and client confidence are throughout what can often be a difficult and emotional process. We take concerns of this nature very seriously and are committed to reviewing and learning from client feedback.

As we are unable to discuss the details of individual matters in a public forum and this matter is already in hand, we would encourage you to contact us directly if you would like to discuss your concerns further at complaints@clarkewillmott.com
We appreciate your feedback and wish you all the best for the future.

Rated 5 out of 5 stars

I’d use Clarke Willmott again

I am grateful for very professional and timely advice

August 4, 2026
Unprompted review
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Reply from Clarke Willmott LLP

Hi, thank you for your kind review. It means a lot to our firm. We are glad you had a positive experience. We look forward to supporting you with any other legal needs in the future.

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Rated 5 out of 5 stars

Business purchase

Ed and Chloe were very on hand to help me with my Business Purchase. They had experience in this area and dealt with it seamlessly. They were easy to contact and kept me updated.

May 31, 2026
Unprompted review
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Reply from Clarke Willmott LLP

Hi Matthew, thank you for your kind review. It means a lot to our firm. We are glad you had such an excellent experience with Ed and Chloe regarding your business purchase. We look forward to supporting you with any other legal needs in the future.

Rated 5 out of 5 stars

Great experience using them to sell my…

Great experience using them to sell my Late fathers house perfectly managed by Leanne start to finish

January 15, 2026
Unprompted review
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Reply from Clarke Willmott LLP

Hi Jessica, thank you for your kind review. It means a lot to our firm. We are glad you had such an excellent experience with Leanne. We look forward to supporting you with any other legal needs in the future.

Rated 5 out of 5 stars

We were delighted with the professional…

We were delighted with the professional manner of the representative and impressed by the amount of time and patience spent on fulfilling our requirements.

March 2, 2026
Unprompted review
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Reply from Clarke Willmott LLP

Thank you, we really appreciate your kind review. It means a lot to our firm. We look forward to supporting you with any other legal needs in the future.

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Rated 1 out of 5 stars

sent us threatening letter

sent us threatening letter , which also states do not contact us. make it make sense. we are in the process of a formal complaint and their client has taken retaliatory action against us by getting these clowns to send threatening letter. I will seek legal advice against them and their client as their threats have no basis in reality.

April 2, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent ServiceI

I, and my father before me, have dealt with this firm for more than 40 years and have always had kind, professional and efficient service in dealing with complex family trusts and my sister’s intestacy.

March 19, 2026
Unprompted review
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Reply from Clarke Willmott LLP

Thank you, we really appreciate your kind review. It means a lot to our firm. We are delighted that you have had a good experience with our team over so many years, and look forward to supporting you with any other legal needs in the future.

Rated 5 out of 5 stars

5-Star Service

I have nothing but praise for the professional way in which CW staff have helped over the years with any legal matter I’ve had to deal with.

March 4, 2026
Unprompted review
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Reply from Clarke Willmott LLP

Thank you, we really appreciate your kind review. It means a lot to our firm. We look forward to supporting you with any other legal needs in the future.

Rated 1 out of 5 stars

UNPROFFESSIONAL Disgraceful

UNPROFFESSIONAL Disgraceful, skip to another company.
I contacted these solicitors early November 2025, my claim had a time limitations, it took them until we'll into January 2026 to decline my business? I contacted the ceo and also complaints, no apology, no explanation, in fact nothing. TOTALLY UNPROFFESSIONAL.

February 24, 2026
Unprompted review
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Reply from Clarke Willmott LLP

Thank you for leaving a review. We are sorry that you felt dissatisfied with your service from us. Unfortunately, we've been unable to identify your case so please contact us directly at getintouch@clarkewillmott.com with any information you can provide and we'll be happy to investigate.

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Rated 1 out of 5 stars

Awful show, no due diligence and don’t represent their clients interests

2018 to 2020 Clinical negligence team. Living with the consequences now. Never met. So never understood the negligence. Missed information which showed a lack of effort and due diligence. Talk unscientific offensive nonsense about my dead mum. I would have ripped the contract then. Had to waste an appointment with a brain injury personal assistant on phone to tell the associate to never write nonsense about my family. They refused to engage with me. I knew then they lost. Show their true colours. Horrible firm writing an opinion about someone that is dead or never met. Wouldn’t bother. Everyday crassness on neurological disorders. Went on another year to get like their fourth choice as these witnesses kept dropping out. Irrational. Illogical. Like do you get your fourth choice when you go Waitrose? They had no understanding whatsoever. This firm clinical negligence is terrible. There was no point signing the contract. Behave cocksure like “I am here to make your life easier”. Well that only matters if you do anything successfully. Even when the witness came back they quoted the doctor I saw. Conflict of interests. The hospital I went is UK specialist for the medical condition I was treated. I would have told them if they bothered to listen to me. Waste of time reading. This firm clinical negligence doesn’t understand its clients or represent them effectively or properly. In their best interests. How they couldn’t do anything shows ineptitude and incompetence. How someone with a brain injury win two tribunals, and get a social care reward from the local authorities shows there was a way to win. Like I’ve no law knowledge. Two wrongs don’t make a right. Wouldn’t delete my records. Horrible firm. They got their secretary to send the final email. It was just cowardice. Literally don’t listen to instructions. I strongly recommend not collaborating with this firm’s clinical negligence team. This firm clinical negligence needs to stay away from autoimmune and neurological conditions. End of. The wrong treatment isn’t the acceptable treatment or the right treatment. 2018 to 2020. I hope they have improved and never get involved in something they can’t represent efficiently, due diligence or successfully. I still live with the consequences now November 2025

November 18, 2025
Unprompted review
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Reply from Clarke Willmott LLP

Hi RockHonestOxJRruinlives, thank you for leaving a review. We are sorry that you felt dissatisfied with your service from us. Unfortunately, we've been unable to identify your case so please contact us directly at getintouch@clarkewillmott.com with any information you can provide and we'll be happy to investigate.

Rated 2 out of 5 stars

I contacted Clarke Willmott regarding a…

I contacted Clarke Willmott regarding a potential judicial review against the Ombudsman Service. The response was polite but somewhat unclear, even after I sought clarification. Additionally, I was surprised to see another institution mentioned, as I had not raised them as a concern. While I appreciate the time taken to consider my enquiry, the communication could have been more transparent.

September 17, 2025
Unprompted review
Rated 5 out of 5 stars

Friendly, efficient, prompt responses, pro-active

Helpful, friendly, efficient, prompt responses, pro-active.
Stephanie Slinn has investigated whether worth my while to undertake a legal process and spent some considerable time foc before giving estimate.
Couldn't have been better.

September 16, 2025
Unprompted review
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Reply from Clarke Willmott LLP

Hi Andrew, we really appreciate your kind review. It means a lot to our firm. We are glad you had such an excellent experience with Stephanie & her team. We look forward to supporting you with any other legal needs in the future. Thank you, Clarke Willmott.

Rated 1 out of 5 stars

unprofessional and only interested in money

I had 1 meeting with a solicitor at the Birmingham office and was only sent the terms and conditions after the meeting. I was charged over £3200 for that 1 meeting and a letter which just repeated what I said in the meeting. I have complained and will not be using the firm and cannot recommend them.

August 11, 2025
Unprompted review
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Rated 1 out of 5 stars

They keep asking for information again

They keep asking for information again, they do not explain how old documents can be and they must be the only people not using Council Tax records that are more than 3 months old. We are no nearer finalising anything with this Company. Prevarication is the word that comes to mind, delay at all cost, well at Customers cost. Let us stretch this out a much as we can, each month is another bill and deduction to me made,

February 5, 2025
Unprompted review
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Reply from Clarke Willmott LLP

Thank you for your review. We are sorry to hear that you were unhappy in your experience with us and would welcome further feedback to understand where we can improve.

Unfortunately, we've been unable to identify your case so please contact us directly at getintouch@clarkewillmott.com with any information you can provide and we'll be happy to investigate.

Kind Regards
Clarke Willmott

Rated 1 out of 5 stars

Poor service

Slow service from their compliance department, lack of pragmatism and insistence on sending confidential information by email.

October 14, 2024
Unprompted review

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