Clarks - Ashford Outlet Reviews 5

TrustScore 4 out of 5

4.0

44/47 Retail Outlet Centre, TN24 0SD Ashford, Kent, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

The Outlet Assistant was helpful and enabled me to locate an online method to find the size and colour of the Gore Tex shoe I liked. Downside so far is that the rubberysoles are slippery on pavements... See more

Rated 5 out of 5 stars

I went into Ashford designer outlet with my 94 year old mother to try a nearly impossible task of finding comfortable shoes for her . We asked Olivia if she could show us where the wide fitting shoes... See more

Rated 5 out of 5 stars

Naz at Clarks, Macarthur Glen Ashford Kent served me. Very efficient and helpful. I ended up buying 4 pairs of shoes. Other staff assisted me but Naz was my main contact. Thank you Naz

Rated 4 out of 5 stars

The company is great and fantastic customer service. The price is expensive but you need good discount


Company details

  1. Shoe Store
  2. Boot Store
  3. Shoe Factory

Written by the company

At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.


Contact info

  • 44/47 Retail Outlet Centre, TN24 0SD, Ashford, Kent, United Kingdom

  • 01233637562

4.0

Great

TrustScore 4 out of 5

5 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 98% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Olivia our godsend at Clark’s Ashford

I went into Ashford designer outlet with my 94 year old mother to try a nearly impossible task of finding comfortable shoes for her . We asked Olivia if she could show us where the wide fitting shoes were . Olivia was so kind and considerate to myself and mum came down to her level to speak to her clearly in a way
Mum could hear and communicate with her . She found out what mum wanted and what she needed , she went above and beyond with helping mum and managed to get a pair of shoes back of store just right for her . Thank goodness for Olivia and Clark’s for employing such an exemplary member of staff with good old fashion values . Thank you so much . We will definitely recommend coming here for shoes to anyone .

April 14, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Naz at Clarks

Naz at Clarks, Macarthur Glen Ashford Kent served me. Very efficient and helpful. I ended up buying 4 pairs of shoes.
Other staff assisted me but Naz was my main contact.
Thank you Naz

February 24, 2026
Unprompted review
Rated 4 out of 5 stars

Ladies ATL TREK NUBUCK (Tan)

The Outlet Assistant was helpful and enabled me to locate an online method to find the size and colour of the Gore Tex shoe I liked. Downside so far is that the rubberysoles are slippery on pavements in the rain. I hope the Grip will improve as the Sole becomes more worn-in!

August 28, 2024
Advertisement

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look