I came into the store last weekend (Saturday 14th March) for my daughter’s first pair of shoes and was served by the lovely Karen, who was incredibly helpful. She took great care in measuring my daug... See more
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Slightly dreading the school shoe purchase but Paige (Beckenham branch) made it seamless. She measured my son’s feet, talking to him the whole time to make him comfortable. We found a pair we liked fo... See more
Totally recommend this store. Realised this afternoon my son's school shoes had fallen apart so we needed to urgently get some new ones and arrived just 15 minutes before closing time. Leah was great... See more
Fantastic 5 star customer service in Clarks Beckenham today! Made my two children’s school shoe measuring and fitting super stress free. All staff friendly, kind and knowledgeable - love the fit guara... See more
Company details
Written by the company
At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.
Contact info
228 High Street, BR3 1EN, Beckenham, London, United Kingdom
- 02086500436
Replied to 98% of negative reviews
Typically replies within 48 hours
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Daughter’s first pair of shoes
I came into the store last weekend (Saturday 14th March) for my daughter’s first pair of shoes and was served by the lovely Karen, who was incredibly helpful. She took great care in measuring my daughter’s little feet and made the whole experience feel special and stress-free. She was patient, knowledgeable, and helped us find the perfect pair. Thank you, Karen, for making such an important milestone so enjoyable!
The staff were mutually supportive to…
The staff were mutually supportive to help me overcome problems of fitting orthotics into shoe and finding the right fit after 6 different pairs but found the right fit after numerous attempts.Grateful for Karen's patience and assistance.
Kishan is a true gem
Kishan is a true gem, very nice and polite lady. I just went inside to have a look but I ended up buying shoes bs of her help.
I recently visited the Beckenham store…
I recently visited the Beckenham store for a school shoe fitting for my daughter. Karen was brilliant - really attentive, thorough and put my daughter at ease. Thank you!
Great experience at Clarks Beckenham
We had a great experience at Clarks Beckenham getting our children's school shoes. Callum was great with our 4yo and made it all very easy - thank you!
Back to school shoes
Sarah, who helped us at the Beckenham branch, was incredibly friendly and helpful and made the experience of buying back to school shoes not only painless, but fun.
Sarah was fantastic at helping my…
Sarah was fantastic at helping my daughter find a style she was happy with and works well for school - she was really patient and kind!
Debbie was a fantastic sales assistant
Debbie was a fantastic sales assistant, made every part of the sales process easy from start to finish, engaged beautifully with my six year old from start to finish and ended with a big smile on his face will 100% be a returning customer.
Painless school shoe shopping!
Usual school shoe shopping was absolutely painless at Clarks Beckenham with a booked appointment and the exceptionally friendly and patient Callum. He was full of good cheer at a very busy time and sorted out both kids in next to no time.
Just before closing
Debbie was so kind and helpful. I have a swollen foot and she helped me choose a style and size that made it easy to wear. The shop was within 5 minutes of closing but she didn't rush me and made sure I was happy with my choice. Thank you Debbie!
Debbie and team were really helpful and…
Debbie and team were really helpful and welcoming- great to experience this again. Thanks Beckenham high street Clarks!
Sarah made the experience great
Sarah made the experience great. She has worked at the Beckenham branch for three years and has always made the experience fun and professional. My son enjoyed the short time he was there with Sarah and talked about Sarah on the way home. When he usually forgets anything that isn’t fun.
Shea from the Beckenham branch was so…
Shea from the Beckenham branch was so helpful with my kids school shoes. He was good with the kids and gave helpful suggestions from trainers for PE.
Karen was so helpful
Took my children to look at school shoes and was helped by a lovely lady Karen ( 14/8/25) She was so friendly and kept all three of them engaged!
Excellent
Excellent experience from Sarah in your Beckenham store this week, correcting issues from incorrect fitting of shoes in another branch. She spent time ensuring that the replacement shoes were fitted correctly so hopefully there will be no sore feet at the start of the school term.
Excellent customer service
Took my daughter in to Beckenham clarks for some new school shoes and was met with such helpful customer service by Karen. Will definitely be back again.
Amazing customer service skill
I went into Clarks on Thursday 14th Aug for my daughter’s new School shoes. I was served by a really lovely lady Karen. Karen was so professional but really down to earth she made the experience so enjoyable. She is a credit to Clarks.
Great experience buying new school…
Great experience buying new school shoes in the Beckenham store. Callum was brilliant with my two boys and we left with two new pairs of shoes that everyone was happy with.
Karen was professional and fantastic…
Karen was professional and fantastic energy!!! Great service and I’ll be back
Sarah measured kids feet and sorted…
Sarah measured kids feet and sorted them some shoes. Very friendly, professional, would definitely recommend. Thank you 😊
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