Poor service at the Bolton town centre, felt very pushy sales both to us as parents and our child. Instead of advising us on best size to order and let us order online was pushing to make the sale... See more
Company replied
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Simran Was very helpful calm, and has a nice relaxing manner. We were given time to look and try on the products. I purchased the new ATL Trek sandals which Simran recommended as the were the light... See more
Alicia was outstanding the service and care was second to none caring and patient with my granddaughter
My shoes , I ordered two pairs, they are very good quality and fit perfectly. Clarke shoes are one of the most comfortable shoes also boots you can buy. They are well made and great value.
Company details
Written by the company
At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.
Contact info
Unit F Market Place, BL1 2AR, Bolton, Greater Manchester, United Kingdom
- 01204383418
4.4
Excellent
12 reviews
Replied to 98% of negative reviews
Typically replies within 48 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Clark’s Help
Asma was very helpful, done within minutes. Calm, Collective, and Ready. Thankyou-Will be returning again.
December 26, 2025
Unprompted review
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Safa made the fitting and shopping…
Safa made the fitting and shopping experience easy and enjoyable thank you for your help!
October 27, 2025
Unprompted review
Safa was brilliant
Safa was brilliant. Incredibly polite and attentive to our kids.
October 13, 2025
Unprompted review
The staff at the Bolton Store are…
The staff at the Bolton Store are really good. Friendly, efficient and patient.
Helen is great. She advised me and ordered my size in.
September 6, 2025
Unprompted review
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Liaba
Liaba. Clark’s Bolton. Efficient and friendly service. Gave us some good options for our 5 year old.
March 16, 2025
Unprompted review
Wonderful experience buying new shoes…
Wonderful experience buying new shoes for my child. Emily was fantastic!
December 29, 2024
Unprompted review
My black suede shoes
My shoes , I ordered two pairs, they are very good quality and fit perfectly. Clarke shoes are one of the most comfortable shoes also boots you can buy. They are well made and great value.
December 14, 2024
Poor service at the Bolton town centre
Poor service at the Bolton town centre, felt very pushy sales both to us as parents and our child.
Instead of advising us on best size to order and let us order online was pushing to make the sale in store despite not having the correct size shoes or insoles available.
Disappointing service but this was rectified with another sales person at the middlebrook store who gave better service and fitted shoes appropriately and professionally with no sales tactics.
September 14, 2024
Reply from Clarks - Bolton
Hi Laura,
I am truly sorry to read this. Upon receiving this review, I have checked your order and have sent you an email.
Hope to hear from you soon.
Many thanks- Becci
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Alicia was outstanding the service and…
Alicia was outstanding the service and care was second to none caring and patient with my granddaughter
July 25, 2024
Unprompted review
ATL Sandals
Simran
Was very helpful calm, and has a nice relaxing manner.
We were given time to look and try on the products.
I purchased the new ATL Trek sandals which Simran recommended as the were the lighter pair great choice.
April 27, 2024
Unprompted review
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