Went into this store to get my son another pair of Clarks trainers for school. The Clarks collague in the store who helped my son and I was fantastic. Went and found 4 pairs of trainers and my son lov... See more
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We visited the store today Sat 2nd August 2025 and took a ticket for our daughters feet to be measured. In less than 10 mins Leah called us over and measured our daughters feet. She then took her over... See more
Bought Clarkdale Easy Chelsea Boot, about 6 weeks ago, unfortunately the elastic around the left boot has given lots. Like walking with a wellie on, wouldn’t buy again
Company replied
All the staff here are great but we had a lovely shop assistant Rebecca E today who measured my son Zac for new school shoes. My son has autism and sensory needs and Rebecca was really kind, understan... See more
Company details
Written by the company
At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.
Contact info
B04 The Rock, BL9 0JY, Bury, Greater Manchester, United Kingdom
- 01617614444
4.8
Excellent
55 reviews
Replied to 98% of negative reviews
Typically replies within 48 hours
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Imaan was fanastic
Went into this store to get my son another pair of Clarks trainers for school. The Clarks collague in the store who helped my son and I was fantastic. Went and found 4 pairs of trainers and my son loved the 2nd pair- i just want to say name of the person is called Imaan and she was fanastic!
March 8, 2026
Unprompted review
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Excellent customer service by Kelly in Bury Clarks
Friendly, polite and chatty. Excellent service would recommend
January 13, 2026
Unprompted review
Very helpful assistant
Very helpful assistant. Efficient and pleasant service. Always had good service in Clarks , whether for me or my children and grandchildren.
November 29, 2025
Lovely staff
Huge thankyou to Iman ( so sorry if I spelt her name wrong!) We went to get our daughters first shoes and she was so lovely and helpful. Really knowledgeable and welcoming.. thank you!
October 11, 2025
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I want to thank Jorja
I want to thank Jorja - Bury for all your help. I have an autistic child and she did everything to make our experience amazing. Well informed, patient and kind. Thank you to all the other staff who supported us!
September 2, 2025
Unprompted review
Kind
Caitlin was very attentive and kind when helping us with my 5 year old buy some school shoes. She listened carefully to what we wanted, brought down the hat we asked for plus alternatives to make sure we were get plenty of choice.
August 27, 2025
Unprompted review
Great service
Caitlin at the Bury store was helpful, knowledgeable and fantastic with the children. Would highly recommend!
August 28, 2025
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Lovely experience in the Bury store.
Lovely experience in the Bury store.
Both myself and my daughter were measured.
Leah was brilliant and very knowledgeable!
August 22, 2025
Unprompted review
Leah was amazing today with the…
Leah was amazing today with the exchange and refit! Very helpful great store here at Bury
August 24, 2025
Unprompted review
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Bury Clarks- Leah
Went to Bury Clark’s and was served by Leah, she was amazing with two excitable small children! Excellent service and will return again in the future due to our experience today.
August 24, 2025
Unprompted review
Leah at the Bury store was brilliant
Leah at the Bury store was brilliant, very knowledgeable and helpful.
August 23, 2025
Unprompted review
Clark’s bury
Clark’s bury
Leah was very helpful and patient
Thank you
August 23, 2025
Unprompted review
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Leah from Clarks bury was absolutely…
Leah from Clarks bury was absolutely amazing! Super helpful and really kind - we was getting our little boys first pair of school shoes for pre school he loves them thankyou
August 23, 2025
Unprompted review
Very professional service from Leah.
Very professional service from Leah.
August 22, 2025
Unprompted review
Clark’s bury Leah amazing service…
Clark’s bury Leah amazing service excellent skills very polite and quick service
August 22, 2025
Unprompted review
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