Great customer service 1 year old child that usually likes to run around and not stay still. Staff member Ellie was brilliant with her, measuring her feet and sorting the right shoes/trainers we neede... See more
Location
Switch locationUnit 3A Cameron Toll Shopping Centre, EH16 5PB Edinburgh, Lothian, GB
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See what reviewers are saying
Clarks at Cameron Toll opened up early for us as my son has autism and a learning disability. The staff were friendly, accommodating and speedy! Would highly recommend.
Sarah, a sales rep, was really helpful despite that I hate Clarks, prices and shoes (but my daughter needed a pair urgently). Lesson, a sales rep CAN made the difference and they should be compensated... See more
Nicola was so good and lovely and helpful and as a parent I am extremely happy. I will definitely come to this store again and I would encourage anyone reading this review to come to Clarks Cameron T... See more
Company details
Written by the company
At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.
Contact info
Unit 3A Cameron Toll Shopping Centre, EH16 5PB, Edinburgh, Lothian, United Kingdom
- 01316649111
Replied to 98% of negative reviews
Typically replies within 48 hours
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Great customer service 1 year old child…
Great customer service 1 year old child that usually likes to run around and not stay still. Staff member Ellie was brilliant with her, measuring her feet and sorting the right shoes/trainers we needed.
Forget this Non Clarks Store
Sadly our last visit to this store 3 weeks ago left us shocked again...this is no longer a Clarks store, but an affiliated outlet. Very poor children awareness, and I'll never go there again. 15/10/25
What an amazing turn around in 6 months. As foster carers we have spent many £100 in Clarks , Cameron Toll in Edinburgh, and our last visit after Christmas left us appalled. Today visit was delightful. Service and attention second to none. Special offers of secluded shopping for children with special needs, and they also accept the Blue Light discount card.

Reply from Clarks - Cameron Toll
Wonderful and friendly staff
Wonderful and friendly staff, Yelena was so helpful in finding us a good pair of smart-casual boots! Couldn't have asked for a better experience.
Really helpful and friendly staff
Really helpful and friendly staff. The team really looked after my 4 year old and made him very happy, he usually hates getting his feet measured so this was a relief and really appreciated. See you again.
Very helpful and friendly assistant…
Very helpful and friendly assistant named Lucas. Always big smile 👍
Excellent service
Excellent service. Nicola and Liam were fantastic.
A fantastic sales rep in the wrong shop
Sarah, a sales rep, was really helpful despite that I hate Clarks, prices and shoes (but my daughter needed a pair urgently). Lesson, a sales rep CAN made the difference and they should be compensated for that.
Happy shopping
Lucas on Cameron Toll at Edinburgh was very friendly, helpfull kind and competent store assistant. Thank you for your service.
Beti
Ellie & Nich gave me great advice and…
Ellie & Nich gave me great advice and friendly service. I would definitely recommend this shop. Thank you.
Fantastic service for child with autism
Clarks at Cameron Toll opened up early for us as my son has autism and a learning disability. The staff were friendly, accommodating and speedy! Would highly recommend.
Nicola was so good and lovely and…
Nicola was so good and lovely and helpful and as a parent I am extremely happy. I will definitely come to this store again and I would encourage anyone reading this review to come to Clarks Cameron Toll!
Thank you for all the help :)
Absolute amezing caamezing staff work there snd quality of shoesre,professionals of…
Absolute amezing care,professionals of Ledy to help chose great shoes for my child
Great personal service!
Great personal service!
Lovely staff. Walking Edinburgh and my feet were hurting. I came here and got a great pair of Clark's walking shoes and saw the purse I have been looking for for a few years. Thank you Nicola!
The customer service was excellent
The customer service from sales assistant Joy was brilliant! Thank you
Staff were very welcoming and helpful
Staff were very welcoming and helpful. Ellie in particular was very thoughtful in remembering to provide a gift box for an item.
Mhairi
Mhairi - she’s absolutely amazing! Had the patience of a saint and truly made the experience so amazing and stress free! Thank you so much for all your hard work!
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