Always a five stars for Clarks. I've been in Clarks shoes from being a baby, right through school and now adult life. I used thier moisturiser cream on the leather shoes. The boots have just bought we... See more
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Staff were efficient but the shoes don’t seem to be made well these days. I ordered a wide fit but there was much different to standard. Think you should do extra wide
Company replied
Clarks have been doing everything right for kids feet since I started school, wearing my Clark’s, way back in the 70s. And now they give you a ‘growing room’ guarantee too, look it up, it’s fantastic!... See more
The staff at Clarks Chorley are always very friendly and helpful: even at a busy time like getting ready for the new school year. Shoes always fit well and I know that they will be reliable and hard w... See more
Company details
Written by the company
At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.
Contact info
12/14 Chapel Street, PR7 1BW, Chorley, Lancashire, United Kingdom
- 01257262725
4.1
Great
7 reviews
Replied to 98% of negative reviews
Typically replies within 48 hours
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Always a five stars for Clarks
Always a five stars for Clarks. I've been in Clarks shoes from being a baby, right through school and now adult life. I used thier moisturiser cream on the leather shoes. The boots have just bought were a replacement for a pair 9 years old that were absolutely worn out despite me looking after them. The looked new but leaked due to age!
August 28, 2025
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School shoes for 3 in Clarks Chorley
School shoes for 3 in Clarks Chorley, Mazie was absolutely fantastic. Perfect customer service skill and knew just what to say to cheer up sulky children. So impressed. Thank you
August 20, 2025
Unprompted review
The store manager
The store manager, Maxine, was excellent!
Very welcoming with a warm welcome to the Clarks store Chorley!
Khadija and Lana also provided a great level of service!
Great customer service!!
July 19, 2025
Unprompted review
Clarks is a National Institute
Clarks is a National Institute. I have purchased Clarks School Shoes for our children. My Mother bought all my shoes from Clarks and now We buy all our Daughters and now for our Grandaughter. No other Brand will do .Craft man made leather shoes that nail it every time.Beautiful detail .Perfect fit which we go too Clarks shops too get her feet checked for the size also the width. This all contributes too happy feet comfortable well made shoes .Why on earth would you pay for ill fitted cheap shoes. The young trainee lady did a sterling job under the Lady Manager who I add nothing was too much trouble .First class service .Lissie carried her new shoes in the box round Chorley as we shopped and as she sat down for a rest she would peek in the box at her new shoes !!!! Cannot buy that lovely experience .Well Done Clarks !!!!
December 12, 2024
Clarks have been doing everything right…
Clarks have been doing everything right for kids feet since I started school, wearing my Clark’s, way back in the 70s. And now they give you a ‘growing room’ guarantee too, look it up, it’s fantastic!
September 2, 2024
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Staff were efficient but the shoes…
Staff were efficient but the shoes don’t seem to be made well these days. I ordered a wide fit but there was much different to standard. Think you should do extra wide
August 27, 2024
Reply from Clarks - Chorley
Hi Tracey,
Thank you for taking the time to leave us a review.
I am very sorry to learn of your disappointment with the wide fit shoes. Customer feedback is very valuable to us so I will pass your comments to the design team for consideration.
Many thanks again for your feedback- Saira.
Wonderful staff
The staff at Clarks Chorley are always very friendly and helpful: even at a busy time like getting ready for the new school year. Shoes always fit well and I know that they will be reliable and hard wearing. It was easy to order for delivery to the store.
August 23, 2024
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