Clarks - Crown Point Reviews 117

TrustScore 5 out of 5

4.9

Unit 20 Crown Point North, M34 3LF Denton, Greater Manchester, GB


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See what reviewers are saying

Rated 5 out of 5 stars

We took our Son in for his first shoe fitting, we were seen to by Ummayyah who was amazing, she was really good with our Son and efficent so he wasnt sat still too long while his feet were being measu... See more

Rated 5 out of 5 stars

I visited the Denton store with my 3 year old little girl who needed some new shoes for nursery, we were served by Harriet and she was fabulous, she was so patient and attentive, she made my little gi... See more

Rated 3 out of 5 stars

I ordered shoes on line and they said delivery Tuesday. I phoned Wednesday afternoon and was told delivery dates are only a guide. I asked the person to check and she said they were there, I let her... See more

Company replied

Rated 5 out of 5 stars

Carol measured my 4 year old for his first school shoes and my almost 2 year old for his first proper pair of shoes. Carol made both my boys feel comfortable with her warm and patient approach whilst... See more


Company details

  1. Shoe Store
  2. Boot Store
  3. Shoe Factory

Written by the company

At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.


Contact info

  • Unit 20 Crown Point North, M34 3LF, Denton, Greater Manchester, United Kingdom

  • 01613363978

4.9

Excellent

TrustScore 5 out of 5

117 reviews

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Replied to 98% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

First shoe fitting…

We took our Son in for his first shoe fitting, we were seen to by Ummayyah who was amazing, she was really good with our Son and efficent so he wasnt sat still too long while his feet were being measured. Thank you Ummayyah for helping us 5 star Service 😊

March 28, 2026
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Rated 5 out of 5 stars

Fantastic service!

Carol is fantastic! So friendly and welcoming with children and always ensures the best fit.

November 7, 2025
Unprompted review
Rated 5 out of 5 stars

Exemplary Service From Debra at Crown Point, Denton.

We recently visited a Clarks store near our home to buy our daughter her very first pair of shoes, but unfortunately the experience there was quite disappointing.

However, because this moment is such a milestone for us (our last child getting her first proper shoes) we decided to try another local Clarks store, and we are so glad we did.

Debra, the sales assistant, was absolutely wonderful from the moment we arrived. She took her time to explain which shoes would best suit our daughter’s feet and why, and she happily brought out multiple sizes and styles without hesitation. She was incredibly patient, friendly, and genuinely caring.
Debra made the whole experience feel special. She was so lovely with our daughter, who completely lit up with the extra attention. Thanks to her, what started as a stressful outing turned into a memorable moment for our family. We’re truly grateful for her help and would highly recommend seeking her out if you’re looking for expert advice and exceptional customer service.

November 14, 2025
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Rated 5 out of 5 stars

I visited the Denton store with my 3…

I visited the Denton store with my 3 year old little girl who needed some new shoes for nursery, we were served by Harriet and she was fabulous, she was so patient and attentive, she made my little girl feel really special and she hasn’t taken her new pink unicorn trainers off since we bought them! Thank you :)

September 27, 2025
Unprompted review
Rated 5 out of 5 stars

Denton store

We were served by Maleeha in the Denton store today. She was very friendly and smiley, was keen to help and offered us good advice. She asked if we needed extra shoe protection when we were paying but was not pushy about it
Thank you very much Maleeha!

August 30, 2025
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Rated 5 out of 5 stars

Great experience

Great experience, we went in to try on shoes for my husband, Debra was so helpful and her recommendations were great we bought a black pair of shoes (for a wedding) and they were so good that we went back the following day and Debra came over and recommended a brown pair, we ended up with another 2 pairs thanks to her helpfulness and recommendations

August 28, 2025
Unprompted review
Rated 5 out of 5 stars

Harriet was really friendly

Harriet was really friendly and professional with my daughter for her feet to be measured and finding the right school shoes. When my daughter was talking about how excited she is about various things for the next school year Harriet was really nice and asked questions about it.

August 17, 2025
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Rated 5 out of 5 stars

A big thank you to Aryan at Clarks…

A big thank you to Aryan at Clarks Denton! My partner and I came in with our little one to get his feet measured for his first proper shoes. Aryan was so friendly, gentle with our baby, and really helpful in finding the perfect fit. It made the whole experience lovely for us as parents – really appreciate it!

August 2, 2025
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Rated 5 out of 5 stars

Maleeha at Denton was extremely…

Maleeha at Denton was extremely knowledgeable and friendly especially for first thing on a Sunday morning!
She was prompt and understanding, ensuring we got the kids shoes we needed for our 20 month year old boy without a fuss.

Thank you so much for all your help!

July 20, 2025
Unprompted review
Rated 5 out of 5 stars

Human connection

Fantastic customer service. Considering it was near closing time. Unfortunately school shoes product line could be better

July 19, 2025
Unprompted review

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