Clarks - Dublin Swords Reviews 5

TrustScore 3.5 out of 5

3.4

Unit F8 The Pavilion Centre, K67 A273 Dublin, Co Dublin, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 2 out of 5 stars

Recently bought pair of Cove pop toddler shoes however wouldn’t recommend this range as tongue constantly slipping down causing discomfort. Disappointed with quality.

Company replied

Rated 5 out of 5 stars

My husband and I bought our baby her first pre-walking shoes yesterday in Swords Pavillions Clark's and Barbara handled everything with such care and professionalism. My baby was delighted and ex... See more

Rated 5 out of 5 stars

Myself and my son attended the Swords branch on Tuesday 06/08/24 and we were looked after by a lovely lady the store manager Barbara. She really went above and beyond and was so friendly and very help... See more

Rated 5 out of 5 stars

Very happy with our purchase in Swords Pavillions for back to school shoes. Shahid was great.


Company details

  1. Shoe Store
  2. Boot Store
  3. Shoe Factory

Written by the company

At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.


Contact info

  • Unit F8 The Pavilion Centre, K67 A273, Dublin, Co Dublin, United Kingdom

  • 0035318903009

3.4

Average

TrustScore 3.5 out of 5

5 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 98% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Cove pop toddler shoe

Recently bought pair of Cove pop toddler shoes however wouldn’t recommend this range as tongue constantly slipping down causing discomfort. Disappointed with quality.

November 24, 2025
Unprompted review
Clarks - Dublin Swords logo

Reply from Clarks - Dublin Swords

Hi Rose,

Thank you for taking the time to leave a review and I am very sorry to read of your experience on this occasion.

To enable us to investigate and assist you further, please update your review with the order number or case ID for your previous interaction with Customer Care as we would love the opportunity to put this right. 
  
Thank you again for highlighting your experience and please accept my sincere apologies for any disappointment caused. We look forward to hearing from you soon -

Advertisement
Rated 5 out of 5 stars

Experience with buying baby first pre-walking shoes

My husband and I bought our baby her first pre-walking shoes yesterday in Swords Pavillions Clark's and Barbara handled everything with such care and professionalism. My baby was delighted and excited about this whole experience, and so was us.
Thank you so much, Barbara, for making this a lifelong memory for us.

I hope we shall see you again for her Walking shoes soon enough :)

October 26, 2024
Unprompted review
Rated 5 out of 5 stars

Barbara in Swords branch in Dublin

Myself and my son attended the Swords branch on Tuesday 06/08/24 and we were looked after by a lovely lady the store manager Barbara. She really went above and beyond and was so friendly and very helpful! Thank you so much Barbara for your time and patience!

August 6, 2024
Unprompted review
Advertisement

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look