Being able to try on shoes in the shop was so much better than ordering online in speculation. The shop assistant was so helpful for my particular needs she picked the right size for me immediately... See more
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Amazing service from Josie and Jackie in Dunfermline. High street shopping is not about the cheapest product it’s about the help, the conversation, the banter, just good old customer service. That’s... See more
Had to return boots for a wider fit Called Clarks shop in dunfermline and they had my size on the wider fit very helpful lady kept them fir me went into shop tried them on and was sold waterproofer o... See more
Quick delivery of online purchase. Easy return as didn’t quite fit. Returned in store and got replacement no problem. Staff lovely.
Company details
Written by the company
At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.
Contact info
72/76 High Street, KY12 7AT, Dunfermline, Fife, United Kingdom
- 01383724305
Replied to 98% of negative reviews
Typically replies within 48 hours
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Best advice and best fit shoes in local branch.
Being able to try on shoes in the shop was so much better than ordering online in speculation.
The shop assistant was so helpful for my particular needs she picked the right size for me immediately and fitted so well I bought them there and then.
The Dunfermline Shop in Fife is definitely 5 star.
Best shoes ever
Best shoes ever. Since I was a kid and as a mature adult. Clark’s shoes are fantastic.
Friendly customer service
Staff were very friendly and the service was first class, I will shop in Clarks again.
Thankyou
J Brockie
Had to return boots for a wider fit
Had to return boots for a wider fit
Called Clarks shop in dunfermline and they had my size on the wider fit very helpful lady kept them fir me went into shop tried them on and was sold waterproofer overall very satisfied with the local shop experience
Staff lovely in store.
Quick delivery of online purchase. Easy return as didn’t quite fit. Returned in store and got replacement no problem. Staff lovely.
I found the staff in Dunfermline shop…
I found the staff in Dunfermline shop extremely helpful. I phoned their shop when I didn’t get the right information from on line operator.
Quick delivery of my order
Quick delivery of my order, had to exchange shoes and was able to do it in the local Clark’s shop, no problem. Great service
Fantastic good old customer service
Amazing service from Josie and Jackie in Dunfermline.
High street shopping is not about the cheapest product it’s about the help, the conversation, the banter, just good old customer service. That’s what brings people to the high street rather than online.
Thank you ladies xx
Thank you Molly
Thank's to Molly for looking out all the size 3 and size 3.5 wide fit sandals in store! She was really helpful and very patient, thank you, especially when I found a size 4 wide fit that was perfect!
Amazing friendly service
We went to get school shoes for next term. The staff were all amazingly friendly and helpful, especially Kirra who patiently dealt with my children. I will definitely use them again.
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