Visited Clarks store at Fosse Park, Leicester. Served by Maddox, who was very helpful. Discussed our requirements & offered various options, without being too pushy, and made us feel at ease. Discusse... See more
Location
Switch locationUnit 7, Fosse Park West, Grove Way, LE19 1HZ Leicester, Leicestershire, GB
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See what reviewers are saying
We went in to buy my son’s first pair of shoes. We were helped by Jas and she made it such an easy, pleasant experience from start to finish! We were able to start our appointment early so we got our... See more
Talisha in the Fosse Park Leicester store was very attentive from the moment we walked in. She explained a lot about toddler shoe sizes that my husband and I were not aware of - answered all our que... See more
Maddox at Fosse Park was very helpful and great with our kids. We have had some very disappointing experiences with Clarks recently and this one was much more positive so thank you Maddox.
Company details
Written by the company
At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.
Contact info
Unit 7, Fosse Park West, Grove Way, LE19 1HZ, Leicester, Leicestershire, United Kingdom
- 01162895603
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Son’s First Pair of Shoes
We went in to buy my son’s first pair of shoes. We were helped by Jas and she made it such an easy, pleasant experience from start to finish! We were able to start our appointment early so we got our sons feet measured, tried on a couple of pairs of shoes and paid for the ones we wanted before the our scheduled appointment had even started! Lovely service - thank you!
Fosse Park Leicester
Visited Clarks store at Fosse Park, Leicester. Served by Maddox, who was very helpful. Discussed our requirements & offered various options, without being too pushy, and made us feel at ease. Discussed current offers, and we ended up buying 3 pairs of shoes, instead of one ! Would certainly use this store again when next in the area. Many thanks.
Talisha in the Fosse Park Leicester…
Talisha in the Fosse Park Leicester store was very attentive from the moment we walked in. She explained a lot about toddler shoe sizes that my husband and I were not aware of - answered all our questions with patience and grace.
She also made suggestions and was very willing to bring out different sizes from the stock room for our toddler to try on.
Thank you Talisha! You made our shopping experience a lovely one!
Maddox at Fosse Park was very helpful…
Maddox at Fosse Park was very helpful and great with our kids. We have had some very disappointing experiences with Clarks recently and this one was much more positive so thank you Maddox.
Took my 2 boys to get their feet…
Took my 2 boys to get their feet measured, we were seen straightaway and Maddox was very patient and helpful with our autistic son who wasn’t that cooperative
The staff member Talisha at fosse park…
The staff member Talisha at fosse park Leicester branch was extremely helpful , polite and patient, she went above and beyond. Dad really liked the sandals
I had a small issue with one of the…
I had a small issue with one of the pairs of shoes i purchased for my granddaughters, the sales assistant Rhianna from the Fosse park Leicester branch was excellent in checking my granddaughters size of shoe purchased and then proceeded to provide another pair of shoes that were checked for width and explained to my granddaughter what she was doing, an excellent member of the Clarks team!
Excellent job by Soph at fosse park
Excellent job by Soph at fosse park, she was very knowledgeable and helped pick out shoes for our toddler.
Fantastic service from Talisha at the Fosse Park store
We visited the Fosse Park store in Leicester and was served by Talisha. Amazing customer service, a great service and a very happy little boy with his new shoes!
Kerry was very helpful
Kerry was very helpful, helped to measure my daughter's feet quickly and calmly. My daughter is and was very shy but she was more than happy to allow Kerry to measure her feet given how friendly she was and then had plenty of time and space to choose some shoes (handily for me picking some that were in the 2 for £30 offer!)
Great service at fosse Park Leicester…
Great service at fosse Park Leicester from Talisha. Such a big variety of shoes, thanks for helping me choose and explaining how to care for the suede.
Rhianna was so patient so helpful
Rhianna was so patient so helpful. Would deffo recommend
Excellent, very helpful staff
Maddock was very helpful with measuring and fitting my 6-year-old in new school shoes and my 1-year-old with new trainers.
I had such an amazing experience at…
I had such an amazing experience at Clarks thanks to Talisha. She was honestly out of this world! From the moment we walked in, she made both me and my mum feel so welcome and comfortable.
Talisha was incredibly helpful, patient, and knowledgeable. She really took the time to understand what we needed and went above and beyond to make sure we found exactly the right shoes. Nothing felt rushed, and she made the whole experience enjoyable and stress-free.
It’s rare to come across customer service like this these days, and Talisha truly made our visit memorable. We left feeling really happy with our purchases and grateful for all her help. Thank you so much!
Comfort and style
So happy with my purchase and the service I received today. Talisha, who has great energy, helped me pick out some trainers as a multi purpose staple for my capsule wardrobe. Service wasn’t remotely pushy, but attentive which is often lacking when trying to find sizes at many stores.
Great shopping experience
Great shopping experience. Didn’t feel rushed at all.
Talisha was really helpful and friendly.
Talisha at Clarks was absolutely…
Talisha at Clarks was absolutely wonderful—patient, kind, and incredibly supportive throughout our visit. She took the time to explain everything clearly and made sure it was easy to understand, even adapting her approach for my two young children. She helped us purchase two pairs of shoes, arranging one in-store and assisting with another as an online order. Her warm and thoughtful service made the whole experience smooth and enjoyable. We’re very grateful for her help!
Super helpful with getting my…
Super helpful with getting my grandson’s first pair of shoes
Soph was extremely helpful and helped…
Soph was extremely helpful and helped me find my baby’s first shoes!
She was knowledgable and very patient with him.
Amani showed us a lot of patience
Amani showed us a lot of patience. An employee like that is truly a valuable asset to any business.
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