Clarks - Fosse Park Reviews 308

TrustScore 5 out of 5

4.9

Unit 7, Fosse Park West, Grove Way, LE19 1HZ Leicester, Leicestershire, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Visited Clarks store at Fosse Park, Leicester. Served by Maddox, who was very helpful. Discussed our requirements & offered various options, without being too pushy, and made us feel at ease. Discusse... See more

Rated 5 out of 5 stars

We went in to buy my son’s first pair of shoes. We were helped by Jas and she made it such an easy, pleasant experience from start to finish! We were able to start our appointment early so we got our... See more

Rated 5 out of 5 stars

Talisha in the Fosse Park Leicester store was very attentive from the moment we walked in. She explained a lot about toddler shoe sizes that my husband and I were not aware of - answered all our que... See more

Rated 5 out of 5 stars

Maddox at Fosse Park was very helpful and great with our kids. We have had some very disappointing experiences with Clarks recently and this one was much more positive so thank you Maddox.


Company details

  1. Shoe Store
  2. Boot Store
  3. Shoe Factory

Written by the company

At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.


Contact info

  • Unit 7, Fosse Park West, Grove Way, LE19 1HZ, Leicester, Leicestershire, United Kingdom

  • 01162895603

4.9

Excellent

TrustScore 5 out of 5

308 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Son’s First Pair of Shoes

We went in to buy my son’s first pair of shoes. We were helped by Jas and she made it such an easy, pleasant experience from start to finish! We were able to start our appointment early so we got our sons feet measured, tried on a couple of pairs of shoes and paid for the ones we wanted before the our scheduled appointment had even started! Lovely service - thank you!

June 6, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Fosse Park Leicester

Visited Clarks store at Fosse Park, Leicester. Served by Maddox, who was very helpful. Discussed our requirements & offered various options, without being too pushy, and made us feel at ease. Discussed current offers, and we ended up buying 3 pairs of shoes, instead of one ! Would certainly use this store again when next in the area. Many thanks.

June 1, 2026
Unprompted review
Rated 5 out of 5 stars

Talisha in the Fosse Park Leicester…

Talisha in the Fosse Park Leicester store was very attentive from the moment we walked in. She explained a lot about toddler shoe sizes that my husband and I were not aware of - answered all our questions with patience and grace.
She also made suggestions and was very willing to bring out different sizes from the stock room for our toddler to try on.
Thank you Talisha! You made our shopping experience a lovely one!

May 13, 2026
Unprompted review
Rated 5 out of 5 stars

Maddox at Fosse Park was very helpful…

Maddox at Fosse Park was very helpful and great with our kids. We have had some very disappointing experiences with Clarks recently and this one was much more positive so thank you Maddox.

May 29, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

I had a small issue with one of the…

I had a small issue with one of the pairs of shoes i purchased for my granddaughters, the sales assistant Rhianna from the Fosse park Leicester branch was excellent in checking my granddaughters size of shoe purchased and then proceeded to provide another pair of shoes that were checked for width and explained to my granddaughter what she was doing, an excellent member of the Clarks team!

May 14, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Kerry was very helpful

Kerry was very helpful, helped to measure my daughter's feet quickly and calmly. My daughter is and was very shy but she was more than happy to allow Kerry to measure her feet given how friendly she was and then had plenty of time and space to choose some shoes (handily for me picking some that were in the 2 for £30 offer!)

May 11, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

I had such an amazing experience at…

I had such an amazing experience at Clarks thanks to Talisha. She was honestly out of this world! From the moment we walked in, she made both me and my mum feel so welcome and comfortable.
Talisha was incredibly helpful, patient, and knowledgeable. She really took the time to understand what we needed and went above and beyond to make sure we found exactly the right shoes. Nothing felt rushed, and she made the whole experience enjoyable and stress-free.
It’s rare to come across customer service like this these days, and Talisha truly made our visit memorable. We left feeling really happy with our purchases and grateful for all her help. Thank you so much!

April 30, 2026
Unprompted review
Rated 5 out of 5 stars

Comfort and style

So happy with my purchase and the service I received today. Talisha, who has great energy, helped me pick out some trainers as a multi purpose staple for my capsule wardrobe. Service wasn’t remotely pushy, but attentive which is often lacking when trying to find sizes at many stores.

April 30, 2026
Unprompted review
Rated 5 out of 5 stars

Talisha at Clarks was absolutely…

Talisha at Clarks was absolutely wonderful—patient, kind, and incredibly supportive throughout our visit. She took the time to explain everything clearly and made sure it was easy to understand, even adapting her approach for my two young children. She helped us purchase two pairs of shoes, arranging one in-store and assisting with another as an online order. Her warm and thoughtful service made the whole experience smooth and enjoyable. We’re very grateful for her help!

April 28, 2026
Unprompted review
Advertisement

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look