Sasa from Fosse Park branch was absolutely lovely with our 1 year olds who were throwing the biggest tantrum that day. She was absolutely patient and trying to distract them while she tries to measure... See more
Location
Switch locationUnit 7, Fosse Park West, Grove Way, LE19 1HZ Leicester, Leicestershire, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Amani showed us a lot of patience. An employee like that is truly a valuable asset to any business.
I was helped by Becky today with my son who needed an odd sized pair of shoes to go over his leg brace. They were busy but she was very pleasant and helpful in finding exactly what I needed. The s... See more
Talisha has been amazing first time buyer at Clarks will most definitely return thank you for your help especially so close to your closing time
Company details
Written by the company
At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.
Contact info
Unit 7, Fosse Park West, Grove Way, LE19 1HZ, Leicester, Leicestershire, United Kingdom
- 01162895603
Replied to 98% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Amani showed us a lot of patience
Amani showed us a lot of patience. An employee like that is truly a valuable asset to any business.
Excellent service as always
Excellent service as always. Staff are helpful and attentive. Jas helped us today and was very friendly.
Lovely experience at Fosse Park
Sasa from Fosse Park branch was absolutely lovely with our 1 year olds who were throwing the biggest tantrum that day. She was absolutely patient and trying to distract them while she tries to measure their feet. Hope to see more of her when we come back to have our toddlers’ feet measured!
Very patient
Jas was very patient with my 2 children and their extra needs . She was able to find shoes for both of them that they were eventually comfortable in . Great job ! Thank you !
Talisha has been amazing first time…
Talisha has been amazing first time buyer at Clarks will most definitely return thank you for your help especially so close to your closing time
Talisha was super friendly
Talisha was super friendly, very helpful. She helped with sizes and the fit of school shoes for my child!
Talisha was very helpful and polite
Talisha was very helpful and polite. Quick service and the shop is well laid out and easy to navigate.
Attentive and helpful sales person (Azie)
Attentive and helpful sales person
Great experience took my son in for his…
Great experience took my son in for his first shoe fitting, Maddox was extremely knowledgeable and friendly, really looked after us and my son was so comfortable with her
Becky at fosse park in Leicester
Becky at fosse park in Leicester was great. Really patient with my son! Highly recommended
Great service, thanks
I visited the leicester fosse park branch today for my daughters first shoes. Talisha was very friendly and helpful, and overall it was a nice experience.
Went in felt no pressure
Went in felt no pressure, had a lovely assistant called Jas who looked after me at fosse park :)
Helped by Becky to get my son new school shoes.
I was helped by Becky today with my son who needed an odd sized pair of shoes to go over his leg brace. They were busy but she was very pleasant and helpful in finding exactly what I needed.
The store also took my son's old shoes for recycling. This Clarks store is always a positive experience for me, while they aren't the cheapest store their customer service is excellent.
Talisha served us at fosse park and was…
Talisha served us at fosse park and was very kind and gave good advice on the shoes we wanted for our little brother. She was also very friendly to talk to.
Talisha at Fosse Park
Talisha at Fosse Park Leicester was really helpful measuring for and advising on shoes for my son. Thanks ⭐⭐⭐⭐⭐
Whats the last time you had Amazing customer service ?
I went into the Fosse park branch in Leicester, I knew what I wanted so went to the kids and started to look. Within a minute Maddox who was helping someone finished and came straight over said you look like a man who knows what he wants but do you need any help. Yeah can do im looking for the plimsolls things. She instantly got on the tablet and said ahh yes the hoppers. Yeah thats right I forgot the name I found them on google but she knew exactly which was good. Then she found em needed it in a size 3 she helped out and said let me see if I can go and get my hand on them and said she'd be right back. I went to the mens to just have a look whilst I wait and I didnt even make it there. She was back already here they are. Are these the ones ? And they were i made a joke about how fast she was but its true. All this left me wondering if Clarks employees are on commission because I started to notice every single customer getting help instantly and great service. But yeah hats off to Maddox thanks for your help.
Maddox was really kind and helpful…
Maddox was really kind and helpful fitting our daughter with her first shoes
Cheers Talisha! Lovely shopping experience!
Lovely shop, got sized and turns out I'm a half size smaller than I've been wearing this whole time!
Talisha was great and will deffo be buying any work shoes from the Fosse Park Store!
Maddox in your fosse park store was…
Maddox in your fosse park store was great - she went over and above to help us - especially good with our 20 month old grandson who’s feet she measured - she was so kind helpful and friendly and make us feel very much at ease ..
Will definitely shop at Clark’s fosse park in future when you have such lovely staff
Thank you x
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







