I ordered my boots online to be delivered to my local clarkes shop. The boots i ordered did not fit, so the lovely shop assistant found the perfect fit for me. Excellent service and a lovely comfortab... See more
Location
Switch locationUnit N Middleton Grange Centre, TS24 7RR Hartlepool, Cleveland, GB
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See what reviewers are saying
We went to get our daughters feet measured as she was due for some new shoes, a lovely young girl called Trudie in Hartlepool was more than helpful. She assisted in helping us find a comfortable pair... See more
Ordered online picked up in local store , Excellent service , the young salesman was so pleasant & helpful
Caroline, the manager, excellent customer service, chatty and friendly!
Company details
Written by the company
At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.
Contact info
Unit N Middleton Grange Centre, TS24 7RR, Hartlepool, Cleveland, United Kingdom
- 01429273526
Replied to 98% of negative reviews
Typically replies within 48 hours
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I ordered my boots online to be…
I ordered my boots online to be delivered to my local clarkes shop. The boots i ordered did not fit, so the lovely shop assistant found the perfect fit for me. Excellent service and a lovely comfortable boot.
Ordered online picked up in local store…
Ordered online picked up in local store , Excellent service , the young salesman was so pleasant & helpful
Clarks Hartlepool!
Caroline, the manager, excellent customer service, chatty and friendly!
We went to get our daughters feet…
We went to get our daughters feet measured as she was due for some new shoes, a lovely young girl called Trudie in Hartlepool was more than helpful. She assisted in helping us find a comfortable pair of shoes that our little girl liked. Amazing customer service will definitely be back!
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