Clarks - Honiton Reviews 8

TrustScore 4.5 out of 5

4.3

4-6 New Street, EX14 8EY Honiton, Devon, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Amazing customer service from Maria (Honiton) dealing with my 3 children with very narrow feet! Nothing was too much for her! Super helpful with a good sense of humour.....will return to this store fo... See more

Rated 5 out of 5 stars

The customer service received today was outstanding from start to finish. Warm and friendly welcome and a nice new pair of work shoes

Rated 5 out of 5 stars

Every year for the past 5 years Rose has fitted my ASD sons school shoes . It's always hard work with alot of sensory issues. Every year I manage to leave with a pair of shoes he will wear to schoo... See more

Rated 5 out of 5 stars

Rose served me today whilst purchasing school shoes. It was so relaxing and she was great with the children.


Company details

  1. Shoe Store
  2. Boot Store
  3. Shoe Factory

Written by the company

At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.


Contact info

  • 4-6 New Street, EX14 8EY, Honiton, Devon, United Kingdom

  • 01404549297

4.3

Excellent

TrustScore 4.5 out of 5

8 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 98% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing Service!

Greeted by two smiling staff members. One asked if I needed help. Explained I was looking for low heel smart shoes and she was up and down the stairs with various styles and sizes, nothing too much trouble and found the perfect pair that I bought! It was a really pleasant experience and I will certainly go to that store again.

March 3, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Great customer service

Amazing customer service from Maria (Honiton) dealing with my 3 children with very narrow feet! Nothing was too much for her! Super helpful with a good sense of humour.....will return to this store for their service alone, despite not being our closest! Thank you Maria!

August 25, 2025
Unprompted review
Rated 5 out of 5 stars

THANK YOU ROSE 🩷

A massive thank you to Rose she is an absolute credit to your company. She was so patient and professional when measuring my grandchildren for their shoes... my Grandson absolutely loved her.. we would definitely recommend the staff at clarkes shoes honiton. A big thank you Rose from Theo and baby Callie we will be back very soon Xx 🩷

May 21, 2025
Unprompted review
Rated 5 out of 5 stars

School shoes

Rose served me today whilst purchasing school shoes. It was so relaxing and she was great with the children.

September 6, 2024
Unprompted review
Advertisement
Rated 5 out of 5 stars

Sen child school shoes

Every year for the past 5 years Rose has fitted my ASD sons school shoes .
It's always hard work with alot of sensory issues. Every year I manage to leave with a pair of shoes he will wear to school and we normally only need the one pair a year! Rose is always patient and understanding . Again this year it ends up getting too much for my son and everyone leaves feeling over whelmed. We normally leave with a random pair of shoes based on recommendation after trying on about 10.
This morning, first day of school it did not start off so well . 1.5 hours later he has the shoes on and he's gone to school happy as if there was never an issue in the first place . Have to admit after 40minutes of melt downs and tears I was googling other shoes ckarks do in hope they had something left in my sons size. But Rose has done it again. From a sen mum thankyou so much making this an easier task . For any other Sen parents out there **you can contact the store in Honiton, and they are kind enough to open when the store isn't normally open for shoe fitting appointments for sen families -Which is another stressor avoided, no other people, take advantage of this local store who help**
Thankyou Ella and Jacob

August 14, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look