Amazing customer service from Maria (Honiton) dealing with my 3 children with very narrow feet! Nothing was too much for her! Super helpful with a good sense of humour.....will return to this store fo... See more
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The customer service received today was outstanding from start to finish. Warm and friendly welcome and a nice new pair of work shoes
Every year for the past 5 years Rose has fitted my ASD sons school shoes . It's always hard work with alot of sensory issues. Every year I manage to leave with a pair of shoes he will wear to schoo... See more
Rose served me today whilst purchasing school shoes. It was so relaxing and she was great with the children.
Company details
Written by the company
At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.
Contact info
4-6 New Street, EX14 8EY, Honiton, Devon, United Kingdom
- 01404549297
Replied to 98% of negative reviews
Typically replies within 48 hours
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Amazing Service!
Greeted by two smiling staff members. One asked if I needed help. Explained I was looking for low heel smart shoes and she was up and down the stairs with various styles and sizes, nothing too much trouble and found the perfect pair that I bought! It was a really pleasant experience and I will certainly go to that store again.
Great customer service
Amazing customer service from Maria (Honiton) dealing with my 3 children with very narrow feet! Nothing was too much for her! Super helpful with a good sense of humour.....will return to this store for their service alone, despite not being our closest! Thank you Maria!
The customer service received today was EXCELLENT
The customer service received today was outstanding from start to finish.
Warm and friendly welcome and a nice new pair of work shoes
THANK YOU ROSE 🩷
A massive thank you to Rose she is an absolute credit to your company. She was so patient and professional when measuring my grandchildren for their shoes... my Grandson absolutely loved her.. we would definitely recommend the staff at clarkes shoes honiton. A big thank you Rose from Theo and baby Callie we will be back very soon Xx 🩷
School shoes
Rose served me today whilst purchasing school shoes. It was so relaxing and she was great with the children.
Sen child school shoes
Every year for the past 5 years Rose has fitted my ASD sons school shoes .
It's always hard work with alot of sensory issues. Every year I manage to leave with a pair of shoes he will wear to school and we normally only need the one pair a year! Rose is always patient and understanding . Again this year it ends up getting too much for my son and everyone leaves feeling over whelmed. We normally leave with a random pair of shoes based on recommendation after trying on about 10.
This morning, first day of school it did not start off so well . 1.5 hours later he has the shoes on and he's gone to school happy as if there was never an issue in the first place . Have to admit after 40minutes of melt downs and tears I was googling other shoes ckarks do in hope they had something left in my sons size. But Rose has done it again. From a sen mum thankyou so much making this an easier task . For any other Sen parents out there **you can contact the store in Honiton, and they are kind enough to open when the store isn't normally open for shoe fitting appointments for sen families -Which is another stressor avoided, no other people, take advantage of this local store who help**
Thankyou Ella and Jacob
Josh - Honiton
Josh - Great work, found me almost exactly what we needed.
Bough two will buy more.
Excellent
Excellent, knowledgeable & friendly service in the Honiton branch.
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