Clarks - Kendal Outlet Reviews 2

TrustScore 3 out of 5

3.2

Unit 2 Westmorland Centre, LA9 4LR Kendal, Cumbria, GB


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Company details

  1. Shoe Store
  2. Boot Store
  3. Shoe Factory

Written by the company

At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.


Contact info

  • Unit 2 Westmorland Centre, LA9 4LR, Kendal, Cumbria, United Kingdom

  • 01539721892

3.2

Average

TrustScore 3 out of 5

2 reviews

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1-star

Replied to 98% of negative reviews

Typically replies within 48 hours

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Rated 1 out of 5 stars

Be careful which store you use !! …

Buyers must be made aware that if they are purchasing whilst on holiday or a distance from home that they may not be able to return shoes to their local store if it isn’t a full price store !! I’m currently trying to find time to travel an over 80 mile round trip to return because my local store can’t accept my return leaving me £85 out of pocket !!

April 20, 2025
Clarks - Kendal Outlet logo

Reply from Clarks - Kendal Outlet

Hi

Thank you for contacting Clarks and your feedback. We apologize for any inconvenience you've experienced. Please provide more details so we can address your concerns and improve our service.

Kind regards
Social Team

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