Clarks Reviews 

Nell was amazing so calm and patient with my twins and mega helpful . Thanks again

We were welcomed on our arrival and helped find a suitable pair of shoes
The store was cool & clean
Shannon served us and was very helpful

Visited for kids school shoe fitting in Milton Keynes today and assisted by Erin who was just brilliant. Patient, flexible and supportive throughout - highly recommend.

Daania at the CMK store was very helpful, patient at sorting my children's shoes before they start school. It took a while but she was very attentive to ensure both children had correct sizes and for it to fit them properly too.

Had a good experience getting back to school shoes, Amat was very pleasant and helpful in getting various sizes and styles

Nya in the high Chelmer store was so helpful today! I really struggle to fit into any shoes- as I am really small for my age- and she totally got that I didn’t like the shoes displayed in my size and that they were too babyish for me, as I am now going into Year 8. She was very understanding and patient and was happy to go and get shoes for us in the employee’s only area- even though I may have said no to waaay too many pairs!
Thank you, Nya, for making my shoe-finding experience easier! 😊

Sam G served us today , I just want to say that my son hates school shoe shopping due to his sensory needs, he was polite,patient, kind and very considerate of my child’s needs , he was very efficient and lovely towards my 5 year old

Ala gave us amazing support during our in store visit. She was patient and worked through the different options with us. Thank you!

On the 4/8/ 2026 at around 15,30 pm Farah from Clark shoes Shepherds bush Westfield London helped me find the right shoes, she was very polite listens to my needs, and checked the back room for my size her great service made shopping easy.
Farah it is clear to see that you put in your absolute best and this is a sign you will achieve great success in your life in the future.
I will definitely be back and we’ll for sure be recommended the shop to my friends.
Excellent service and well done.

Sarah was amazing with all three of my children! Straight in went to get shoes and straight out amazing service!! Especially when you have a ADHD AND ASD child, THANK YOU SO MUCH CARMARTHEN BRANCH

Visited Llandudno branch today and was greeted by Anwen who said ‘welcome to Clarks’. Anwen was very helpful finding the right trainers that I was looking for.

A much better experience that I had from the staff in the Chester branch a few weeks before. I picked up some sandles I wanted to try on and was completely ignored by the 2 members of staff. I was the only Customer in the shop. One member of staff was doing something in the window and the other was just wandering about. After waiting 10 minutes to be asked if I needed help I walked out of the shop.

Thank you again Llandudno store to all the staff who were very pleasant and Anwen who served me with my purchase. 5 star service.

I was looking for both of my daughters school shoes. I received help from a lady called leah she gave us so much time to help me find the right shoes for my girls. We found some lovely shoes and some PE trainers too they have the offer 3rd pair is half price if you buy 3. Really good deal. I would recommend clarks bexleyheath branch lovely team and very sweet and helpful

Via in the Derbion branch made a stressful back to school shopping experience stress free! Superstar. So patient and knowledgeable. Both kids left with well fitted school shoes and a pair of PE trainers. Thanks Via!

Thanks Raj at the Selly Oak store. After years of buying school shoes, it's lovely to have a stress free, to the point experience. Very helpful, cheerful and polite!

thank you to jessie - who made it better, was very good at his job measuring them up correct.

Brought my two little girls to get their school shoes and the lady measured up both their feet wrong by a whole size which is disgraceful. The attitude of the manager stinks walking around doing nothing when told he said maybe his member of staff cant read classy - talking about customers to the woman on the standing desk and starring over at us rubbish

Great experience, really kind and took great of my daughter

Our sales person Rachel was so helpful and patient while we tried multiple styles. She also gave some great (much needed) style advice to help us decide which pairs to purchase. We will shop here again!

Visited Bath store yesterday and was served by Freya. She was so good with my granddaughter who went for her first pair of school shoes.

I was looking for back to school shoes for my son, and ‘Gerry’ on Grafton street was really helpful. He went to the storeroom and got all suitable shoes for me while I did another errand. He listened to what I needed, gave great advice & was extremely courteous.

I made an order for a Black Nubuck, Torhill Mule, worth £32 and never received it. It was delivered by Evri but everything showed that it was not delivered to my address. As soon as I received the notification of delivery I quickly rushed to my front door and it was not there. I went around my house but didn't find it. I quickly made a complaint to Evri who directed me to Clarks but all that they will tell me was "We are sorry, there's nothing we can do" because it was delivered to your address. Meanwhile, I showed them the proof of delivery which didn't show my address but a floor which is not familiar to my address. They still ignored my complaint and hanged up on me. I am very sad for losing £32 for nothing. I hope you correct your wicked ways of service. This is shameful