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Clarks - Long Eaton Reviews 3

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TrustScore 3.5 out of 5

3.3

Shoe Store
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67A High Street, NG10 1HZ Long Eaton, Derbyshire, GB

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01159735825

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Company details

  1. Shoe Store
  2. Boot Store
  3. Shoe Factory

Written by the company

At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.

Contact info

  • 67A High Street, NG10 1HZ, Long Eaton, Derbyshire, United Kingdom

  • 01159735825

3.3

Average

TrustScore 3.5 out of 5

3 reviews

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Replied to 98% of negative reviews

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Rated 1 out of 5 stars

Staff member slandering public in store

A staff member in your long Eaton store called Sharon was over heard using foul language openly in front of customers whilst speaking to a colleague. The person she was speaking about is a very well known man in long Eaton and Beestonwho was sadly murdered recently (my dad) she was also speaking badly about me and his two daughters who are understandably going through a devastating time. This has gotten back to the friends and family who are disgusted as none of us have spoken to her in a long time. Just thought you should know as this looks very bad on your store and word has gotten around to the many many friends he had who are now extremely angry about the situation. Many thanks.

September 23, 2025
Unprompted review
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Reply from Clarks - Long Eaton

Hi georgia,

Thank you for taking the time to leave a review of your recent experience in store and I am truly sorry that the service received did not meet the high standards we strive for.

We would love the opportunity to understand more about your visit as we are always looking for ways to improve the service we provide. Please contact our Customer Care Team with the full details of your complaint, via the link below, who would be happy to assist you further.

https://www.clarks.com/contact-us

Thank you for taking the time to leave us a review and we hope to hear from you soon - Zubeida

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