We visited Clark’s in Melton Mowbray today and what a welcome we received on entering. The service provided by Julie was truly outstanding, she was patient, knowledgeable and explained about the sh... See more
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My daughter and I went to melton mowbray Clark’s Store this afternoon for my daughter’s school shoe fitting. Shout out ☺️ to Julie the manager she was fantastic and attentive to my daughters choi... See more
I was served by Julie who went above and beyond to be helpful. She ensured that we were happy and comfortable with our purchase even though we arrived at the shop just before closing time. Excellent c... See more
I had a brilliant service from the Melton Mowbray store after my online order arrived with the wrong product. Julie, in store, advised me by telephone to pop into store to organise an exchange. She... See more
Company details
Written by the company
At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.
Contact info
3 Cheapside, LE13 0TP, Melton Mowbray, Leicestershire, United Kingdom
- 01664500808
Replied to 98% of negative reviews
Typically replies within 48 hours
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Clark’s in Melton Mowbray…
We visited Clark’s in Melton Mowbray today and what a welcome we received on entering.
The service provided by Julie was truly outstanding, she was patient, knowledgeable and explained about the shoes/boots we were looking at. A credit to the company.
She made us feel valued as customers.
Great customer service
I was served by Julie who went above and beyond to be helpful. She ensured that we were happy and comfortable with our purchase even though we arrived at the shop just before closing time. Excellent customer service skills. Thank you
Shout out to Julie at Melton Mowbray Store!
My daughter and I went to melton mowbray Clark’s Store this afternoon for my daughter’s school shoe fitting.
Shout out ☺️ to Julie the manager she was fantastic and attentive to my daughters choice of shoes and the fitting, she was happy to look at other styles and made me feel at ease as I thought we would be walking out with no school shoes :(
But she was brilliant and found the style my daughter liked and even her size!
Thank you so much ☺️
Fantastic customer service
Jason at the Melton Mowbray branch was absolutely fantastic with my daughter when we were buying school shoes. He found the perfect pair to fit her first time, which has never happened before as her feet are very narrow. Thank you so much for making back to school shopping a great experience!
Helpful Staff
Always helpful and friendly staff. Good selection even though it’s only a small shop. Clean and accessible store.
Elaine at the Melton Mowbray store
Elaine at the Melton Mowbray store, was incredibly kind, helpful and patient with me and my girls. Thank you Elaine for fitting and kitting the girls with their school shoes.
I had a brilliant service from the Melton Mowbray store
I had a brilliant service from the Melton Mowbray store after my online order arrived with the wrong product. Julie, in store, advised me by telephone to pop into store to organise an exchange. She and her colleagues also kindly checked the fitting of my ordered shoes. They also helpfully explained that I could have used my Blue Light card discount in store - when I'd researched online about this, it suggested it was only an online offer.
I give the store 5 stars - the 4 stars above reflects the frustrating online process with a wrong order coming which when would have been a much longer process to correct.
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