Clarks - Melton Mowbray Reviews 7

TrustScore 4 out of 5

4.2

3 Cheapside, LE13 0TP Melton Mowbray, Leicestershire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

We visited Clark’s in Melton Mowbray today and what a welcome we received on entering. The service provided by Julie was truly outstanding, she was patient, knowledgeable and explained about the sh... See more

Rated 5 out of 5 stars

My daughter and I went to melton mowbray Clark’s Store this afternoon for my daughter’s school shoe fitting. Shout out ☺️ to Julie the manager she was fantastic and attentive to my daughters choi... See more

Rated 5 out of 5 stars

I was served by Julie who went above and beyond to be helpful. She ensured that we were happy and comfortable with our purchase even though we arrived at the shop just before closing time. Excellent c... See more

Rated 4 out of 5 stars

I had a brilliant service from the Melton Mowbray store after my online order arrived with the wrong product. Julie, in store, advised me by telephone to pop into store to organise an exchange. She... See more


Company details

  1. Shoe Store
  2. Boot Store
  3. Shoe Factory

Written by the company

At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.


Contact info

  • 3 Cheapside, LE13 0TP, Melton Mowbray, Leicestershire, United Kingdom

  • 01664500808

4.2

Great

TrustScore 4 out of 5

7 reviews

5-star
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1-star

Replied to 98% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Clark’s in Melton Mowbray…

We visited Clark’s in Melton Mowbray today and what a welcome we received on entering.
The service provided by Julie was truly outstanding, she was patient, knowledgeable and explained about the shoes/boots we were looking at. A credit to the company.
She made us feel valued as customers.

February 14, 2026
Unprompted review
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Rated 5 out of 5 stars

Great customer service

I was served by Julie who went above and beyond to be helpful. She ensured that we were happy and comfortable with our purchase even though we arrived at the shop just before closing time. Excellent customer service skills. Thank you

September 2, 2025
Unprompted review
Rated 5 out of 5 stars

Shout out to Julie at Melton Mowbray Store!

My daughter and I went to melton mowbray Clark’s Store this afternoon for my daughter’s school shoe fitting.
Shout out ☺️ to Julie the manager she was fantastic and attentive to my daughters choice of shoes and the fitting, she was happy to look at other styles and made me feel at ease as I thought we would be walking out with no school shoes :(
But she was brilliant and found the style my daughter liked and even her size!
Thank you so much ☺️

August 20, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic customer service

Jason at the Melton Mowbray branch was absolutely fantastic with my daughter when we were buying school shoes. He found the perfect pair to fit her first time, which has never happened before as her feet are very narrow. Thank you so much for making back to school shopping a great experience!

July 30, 2025
Unprompted review
Rated 5 out of 5 stars

Helpful Staff

Always helpful and friendly staff. Good selection even though it’s only a small shop. Clean and accessible store.

March 6, 2025
Unprompted review
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Rated 4 out of 5 stars

I had a brilliant service from the Melton Mowbray store

I had a brilliant service from the Melton Mowbray store after my online order arrived with the wrong product. Julie, in store, advised me by telephone to pop into store to organise an exchange. She and her colleagues also kindly checked the fitting of my ordered shoes. They also helpfully explained that I could have used my Blue Light card discount in store - when I'd researched online about this, it suggested it was only an online offer.

I give the store 5 stars - the 4 stars above reflects the frustrating online process with a wrong order coming which when would have been a much longer process to correct.

August 19, 2024
Unprompted review

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