Clarks - Milton Keynes Reviews 59

TrustScore 4.5 out of 5

4.6

12/16 Eagle Walk, MK9 3AJ Milton Keynes, Buckinghamshire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I like this branch of clarks in midsummer shopping mall and the one who helped me Zidaan was so nice and gentle i like him he deserves 10 stars Thank you

Rated 5 out of 5 stars

Although Clark’s in Whitley Southampton are limited on choice, both men and women. I found it very easy to deal with a very friendly and helpful staff. Particularly a young Ukrainian lady called Olen... See more

Rated 5 out of 5 stars

First visit to store with my 3 yr old granddaughter. Greeted immediately by Liv who measured her feet then allowed us to browse. We chose four styles which Liv found in the correct size for us, and sh... See more

Rated 5 out of 5 stars

We were looked after by Ellie W at the Milton Keynes branch today and I cannot fault her service. She was knowledgeable, helpful and professional and was extremely patient with our boisterous 2year o... See more


Company details

  1. Shoe Store
  2. Boot Store
  3. Shoe Factory

Written by the company

At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.


Contact info

  • 12/16 Eagle Walk, MK9 3AJ, Milton Keynes, Buckinghamshire, United Kingdom

  • 01908604283

4.6

Excellent

TrustScore 4.5 out of 5

59 reviews

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Replied to 98% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Thank you Zidaan!

I’m writing this review purely because of the customer service we received today. Zidaan helped my little boy find some school shoes. He had such a lovely, gentle and professional way about him. Such brilliant customer service, thank you Zidaan.

February 7, 2026
Unprompted review
Rated 5 out of 5 stars

Getting new shoes

The worker lily that served us when I was getting new shoes was super helpful.She went over what you expected from a worker by looking if they had any of the shoes I want in my size in the back as there wasn’t any on the shelf’s .

December 29, 2025
Unprompted review
Rated 5 out of 5 stars

I was served by an amazing young man…

I was served by an amazing young man called Tinyan, who helped me with getting the right shoe size I was looking for and provided excellent customer service and we had a fantastic conversation. He is a real credit and asset to Clarks in every way and I look forward to returning in the future and hope he is still there when I do!

December 27, 2025
Unprompted review
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Rated 5 out of 5 stars

Zidaan was really kind and helpful.

Zidaan was so kind to my kids and really helpful. He was patient and made sure we had everything we needed. When the shoes we wanted weren’t in stock he brought so lovely alternatives which we ended up buying. Really great experience. Thanks for all your help Zidaan.

December 6, 2025
Unprompted review
Rated 5 out of 5 stars

We were served by James for our son’s…

We were served by James for our son’s first pair of shoes and he was incredibly helpful. He was lovey with our son and knowledgeable on his stock and fit of various brands etc.the experience was made easy and straightforward and thanks to James I will be going back for all my sons foot measurements and shoes in the future!

November 10, 2025
Unprompted review
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Rated 5 out of 5 stars

We visited the store today for a shoe fitting

We visited the store today for a shoe fitting with our 4 year old son and had a great experiance. We were served by Millie who made him feel at easy and had a real natural way with children. She was really engaging and made the whole process fun.

October 19, 2025
Unprompted review
Rated 5 out of 5 stars

MK store - Amy was great

We visited the Milton Keynes store today to get our two daughters some boots and had a really positive experience. Amy was really helpful, didn’t rush us, was great with our children and helped our eldest daughter find some lovely school boots which has been a tricky task as she has wider feet. Thanks, Amy!

September 27, 2025
Unprompted review
Rated 1 out of 5 stars

Don’t use Klarna if risk of returning

Purchased a pair of shoes using Klarna. The shoes too narrow took them to a local Clark’s store to return but because it is purchased using Klarna unable to return in store. Now I have to have £2.95 deducted from the refund purely because it was not made clear in the ordering process. Won’t use Clark’s again!

September 13, 2025
Unprompted review
Clarks - Milton Keynes logo

Reply from Clarks - Milton Keynes

Hi Mark,

Thank you for taking the time to leave us a review and I am very sorry to read of your experience on this occasion.

Please use the link below to contact our Customer Care Team as we would love the opportunity to put this right. 

https://www.clarks.com/contact-us

Thank you for highlighting your experience and please accept my sincere apologies for any disappointment caused. We look forward to hearing from you soon -

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Rated 5 out of 5 stars

We had a great experience at Clarks

We had a great experience at Clarks. Abby helped us find the right size for my daughter, measured her feet carefully, and showed us good options. We bought both school and sports shoes, and the process was smooth and stress-free. Thank you, Abby!

September 2, 2025
Unprompted review
Rated 5 out of 5 stars

Although Clark’s in Whitley Southampton…

Although Clark’s in Whitley Southampton are limited on choice, both men and women. I found it very easy to deal with a very friendly and helpful staff. Particularly a young Ukrainian lady called Olena. I ended up changing a pair of shoes that I had brought on line and purchasing another two pairs.
It is very sad that you closed both your Gosport and Fareham branches, and inconvenient.

August 18, 2025
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Rated 5 out of 5 stars

Zidaan was very helpful

Zidaan was very helpful, friendly, calm and polite. He gave us all his full attention regardless of how busy the shop was . Great customer service.
The kids also send their regards 👌🏻

August 29, 2025
Unprompted review

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