Whilst unable to supply our grandchild's new school shoes due to imminent closure, staff measured her feet and we were able to order on-line. Staff at Prestatyn were always very helpful and the Prest... See more
Location
Switch locationUnit 15, Prestatyn Shopping Park, LL19 9BJ Prestatyn, Denbighshire, GB
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See what reviewers are saying
Had a lovely experience today getting our son’s first ever shoes - Debbie was great with him xx
Nia was excellent today at Prestatyn shoe shop, she gave advice and was patient whilst I made an informed choice. Thank you Nia 😊
Great place to shop for my daughter's school shoes.the ladies know there stuff.was served by a lovely lady called Debbie H today.
Company details
Written by the company
At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.
Contact info
Unit 15, Prestatyn Shopping Park, LL19 9BJ, Prestatyn, Denbighshire, United Kingdom
- 01745854043
Replied to 98% of negative reviews
Typically replies within 48 hours
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Prestatyn store now sadly closed
Whilst unable to supply our grandchild's new school shoes due to imminent closure, staff measured her feet and we were able to order on-line. Staff at Prestatyn were always very helpful and the Prestatyn store will now be sadly missed.
Great place to shop for my daughter's…
Great place to shop for my daughter's school shoes.the ladies know there stuff.was served by a lovely lady called Debbie H today.
Excellent service by Michelle for…
Excellent service by Michelle for disabled person from start to finish
Clarks Prestatyn is a little gem of a…
Clarks Prestatyn is a little gem of a place.
Took my grandson for new shoes, the lady serving us was fantastic with him (20mths old) She made the whole process so easy.
Staff are lovely and make sure that you are completely happy begore you leave.
I liked the look of some sandals but…
I liked the look of some sandals but sadly my feet didn't feel comfortable enough to keep them. As I'd had them delivered to the local shop, I tried them on there and decided not to have them. The staff member was very helpful and organised an immediate refund and return for me. I am greatly impressed. Thank you for your service Clarks Staff.
Nia was excellent today at Prestatyn…
Nia was excellent today at Prestatyn shoe shop, she gave advice and was patient whilst I made an informed choice. Thank you Nia 😊
Great customer experience
Great customer experience, they were so lovely with the kids. Very accommodating. Diolch yn fawr!
Lovely experience especially as the…
Lovely experience especially as the assistant spoke welsh to my daughter
Had a lovely experience today getting…
Had a lovely experience today getting our son’s first ever shoes - Debbie was great with him xx
Anwen
Anwen was so helpful with getting our child’s first pair of shoes. Really helped finding the right pair and our little boy loved the experience
Lovely staff very helpful couldn’t do…
Lovely staff very helpful couldn’t do enough
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