My online order was easy and arrived quickly but I needed to exchange size. Did this in store with minimal fuss aided by helpful staff despite him being very busy with other customers.Lovely shoes too... See more
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Maria was so kind and helpful. It was exceptionally busy due to the holidays and Maria was so patient and helped me get the perfect fit. Give Maria a raise! :) x
Uma was extremely helpful and friendly. We found some great shoes for my 2 year old. Can't fault the service at all and you can't go wrong with Clarks shoes for very young children.
Sara made our day. When I first saw thought she is a sales girl but eventually she was a manager. Her gratitude towards customers was amazing. She patiently show things to everyone and resolved my que... See more
Company details
Written by the company
At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.
Contact info
9 Southampton Road, BH24 1HB, Ringwood, Hampshire, United Kingdom
- 01425474261
4.0
Great
4 reviews
Replied to 98% of negative reviews
Typically replies within 48 hours
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Great customer service
My online order was easy and arrived quickly but I needed to exchange size. Did this in store with minimal fuss aided by helpful staff despite him being very busy with other customers.Lovely shoes too!
September 8, 2025
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Sara made our day
Sara made our day. When I first saw thought she is a sales girl but eventually she was a manager. Her gratitude towards customers was amazing. She patiently show things to everyone and resolved my query. I liked her way. A lot to admire.
June 18, 2025
Unprompted review
Uma was extremely helpful and friendly
Uma was extremely helpful and friendly. We found some great shoes for my 2 year old. Can't fault the service at all and you can't go wrong with Clarks shoes for very young children.
January 19, 2025
Unprompted review
Maria, Southampton store
Maria was so kind and helpful. It was exceptionally busy due to the holidays and Maria was so patient and helped me get the perfect fit. Give Maria a raise! :) x
August 28, 2024
Unprompted review
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