Helen was very helpful because she made sure our shoes were the right sizes. She helped ensure we had the right sizes and if not she could go back and change it. It was a wonderful experience.
Location
Switch location22 Sherwood Square, The Telford Centre, TF3 4BW Telford, Shropshire, GB
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See what reviewers are saying
Bought my 3 year old some patent black velcro fasten school shoes and the velcro just does not stick so they are constantly coming undone, The Telford town centre branch has a very limited styles and... See more
Company replied
Helen our assistant couldn't have been more helpful. She was very knowledgeable , informative, warm, friendly and patient. Helen will sort your fitting needs out quietly and efficiently at Telford... See more
Excellent Service from Gavin at Telford! We recently visited the Telford store to get two pairs of shoes for our 23-month-old, and we were incredibly pleased with the service we received from Gavin.... See more
Company details
Written by the company
At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.
Contact info
22 Sherwood Square, The Telford Centre, TF3 4BW, Telford, Shropshire, United Kingdom
- 01952291046
Replied to 98% of negative reviews
Typically replies within 48 hours
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Wonderful Experience
Helen was very helpful because she made sure our shoes were the right sizes. She helped ensure we had the right sizes and if not she could go back and change it. It was a wonderful experience.
Helen was amazing at Clark's Telford
Helen was amazing at Clark's Telford, was so patient with my boys and so friendly to talk to
Clarks store Telford town centre
Clarks store Telford town centre
Served by Helen. Friendly professional and helpful
Friendly helpful staff at Telford.
Helen for best service
Helen the lady that helped me today was amazing. my daughter struggles alot with sensory issues and was the best help had from anyone in store before
Helen at Clarks Telford made what is…
Helen at Clarks Telford made what is normally a trip I dread, to something so nice and simple. We were in and out in 15 minutes, feet measured and shoes picked.
Helen who served me at the Clark’s in…
Helen who served me at the Clark’s in Telford shopping centre was fabulous!
She came over to ask if I needed help, assisted with getting extra boots, and advised on treatments and protectors.
A quick and stress free shop!
Very friendly and helpful
Very friendly and helpful, been many times to the store and Helen always goes above and beyond!
Helen in Telford
Helen in Telford.
Greeting promptly with a smile. Established my needs, overcame objections, add on offered and bought and by offering me order with free delivery i even bought 2 pairs. She was pleasant and nice chatting to her.
Helen at the Telford town centre branch…
Helen at the Telford town centre branch was so helpful and friendly. Very efficient too!
5 Star Helen @ Telford
Helen at Telford store was amazing and helped choose the right bag. She brought our the entire range and gave me good advice in making the right choice to meet my holiday needs. She was patient and showed a genuine desire to help. Thank you Helen
Excellent service from Helen
Excellent service from Helen. Took the time to find me the right size and shape of boots. Made me feel at ease and comfortable.
Great customer service
A sale item I liked was not available in my size in store but the assistant/manager? (Helen) offered to see if it was available online and then ordered it to my local store for me. She did this whilst simultaneously helping two other customers, managing to do the same thing for one of them (whose item was also not available in store) and fetching different sizes for the other. She managed 3 sales and 3 happy customers. It was refreshing to deal with somebody so good at their job and who went above and beyond with customer service.
Anika was amazing
Anika was amazing. Found us a pair of shoes that suited my budget and my fussy child’s taste. Very professional and patient. Thank you
Excellent
Excellent, prompt, friendly service from Helen in Telford Carks store
I love Clarks
I love Clarks, I always buy my boots from here, such great quality and last.
Great customer service
Always a great experience with Clark’s
Quality of footwear and customer service.
Helen
Helen, really helpful today, measuring my 2 year old sons feet. Excellent
Helen at the Telford branch
Helen at the Telford branch, was very helpful. Excellent service as usual.
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