I regularly visit Clark’s for my daughters shoes, especially during their sales and they have always been super helpful! Today I went in for myself wanting some shoes that fit my wide fit, due to... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Loved the sandals but had to return them as I could not get my feet into the straps I was very disappointed so had to return them
Nothing was to much trouble Excellent service thank you
The item was brought straight to us by a very pleasant assistant.
Company details
Written by the company
At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.
Contact info
19/20 King Street, TR1 2RQ, Truro, Cornwall, United Kingdom
- 01872277566
Replied to 98% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good product, price & service
Extremely Helpful and Polite!
I regularly visit Clark’s for my daughters shoes, especially during their sales and they have always been super helpful!
Today I went in for myself wanting some shoes that fit my wide fit, due to nowhere having comfortable shoes for me to wear all day! I was served by Megan in the Truro store and she was super helpful with my request and returned with many options for me to try on and answered any questions! I hate asking for help but Megan was super helpful and approachable, I couldn’t have asked for a better outcome so thank you!
Loved the sandals but had to return tbem…
Loved the sandals but had to return them as I could not get my feet into the straps
I was very disappointed so had to return them
Excellent service
Excellent service, served by a lovely helpful team in the Truro Clarks shop this Saturday.
The item was brought straight to us by…
The item was brought straight to us by a very pleasant assistant.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







