Jackie & Leslie from the Whitehaven branch provided a top class service today. They are both so wonderful with my children even when they are playing up. They took there time today and engaged so well... See more
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A really nice experience. On holiday my friend and I visited Whitehaven. Saw Clarks and went in. Debbie and Lynne were so lovely, helpful, pleasant, couldn't do enough for myself and my friend. Two f... See more
The staff at Clarks Whitehaven are so lovely and helpful. My daughter got her first shoe's today and they are so helpful and kind. Always a pleasure shopping in there. This is our 8th baby who has... See more
Would like to give a big thank you to Whitehaven Team. My girls were served by Lynne and Ava for back to school shoes and trainers. Service was amazing, going the extra mile for a SEN little girls. Al... See more
Company details
Written by the company
At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.
Contact info
13 King Street, CA28 7LA, Whitehaven, Cumbria, United Kingdom
- 0194666206
4.1
Great
8 reviews
Replied to 98% of negative reviews
Typically replies within 48 hours
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The staff were super helpful and went…
The staff were super helpful and went above and beyond with their customer services and attention to detail in order for my Wife and I to complete our purchases.
Highly recommended.
December 2, 2025
Unprompted review
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Had excellent customer service from…
Had excellent customer service from Clarks store at Whitehaven from Lesley, Debbie and Ava.
Very friendly staff and helpful.
This is my 3rd visit in last few weeks to make a purchase.
Plenty of choice and great prices
November 22, 2025
Unprompted review
The ladies are great!
November 1, 2025
Unprompted review
Whitehaven Clarks amazing staff
The staff at Clarks Whitehaven are so lovely and helpful.
My daughter got her first shoe's today and they are so helpful and kind. Always a pleasure shopping in there. This is our 8th baby who has been to Clarks for my first shoe's.
Thank you for a lovely experience.
September 11, 2025
Unprompted review
Would like to give a big thank you to…
Would like to give a big thank you to Whitehaven Team. My girls were served by Lynne and Ava for back to school shoes and trainers. Service was amazing, going the extra mile for a SEN little girls. Also, Debbie for your warm welcome to the store.
August 30, 2025
Unprompted review
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Utter rubbish from start to finish
Left yet another review, told to use link. Did that. Tried to use escalation but you need a reference to do that so couldn’t.
I bet the response that is automated to this tells me to use contact us link, say how sorry they are ….
Blahhh blahhh, blahh
June 25, 2025
Unprompted review
Reply from Clarks - Whitehaven
Hi ,
Thank you for taking the time to leave us a review and I am very sorry to read of your experience on this occasion.
We are keen to put this right promptly and would therefore kindly ask you to please contact our Customer Care Team, via the link below
https://www.clarks.com/contact-us
Thank you for highlighting your experience and please accept my sincere apologies for any disappointment caused. We look forward to hearing from you soon -
A really nice experience
A really nice experience. On holiday my friend and I visited Whitehaven. Saw Clarks and went in. Debbie and Lynne were so lovely, helpful, pleasant, couldn't do enough for myself and my friend. Two fabulous ladies. We each bought a pair of shoes, well me trainers. Mine in the sale and what a great sale. Thank you to both Debbie and Lynne for such a nice experience in Clarks. I hope your bosses appreciate your worth.
June 17, 2025
Unprompted review
Jackie & Leslie from the Whitehaven…
Jackie & Leslie from the Whitehaven branch provided a top class service today. They are both so wonderful with my children even when they are playing up. They took there time today and engaged so well with my daughter who was trying different shoes on. Really appreciate it, thank you
September 4, 2024
Unprompted review
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