Clarks - Worthing Reviews 117

TrustScore 5 out of 5

4.9

81/83 Montague Street, BN11 3BN Worthing, West Sussex, GB


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Rated 5 out of 5 stars

We went to get new shoes for my toddler and Steph served us. She was so quick and helpful. I really appreciated it thank you as also had a newborn in tow! All I would say is please can Worthing Clarks... See more

Rated 5 out of 5 stars

I had a really pleasant experience at this shoe store thanks to one of the sales assistants. Steph was incredibly kind, patient, and genuinely helpful throughout my visit. She took the time to underst... See more

Rated 3 out of 5 stars

We went to the Worthing store and were served by Julia. We wanted to have our 1 year olds feet measured and get first shoes as she has just started walking. Measure and fit check were very thorough a... See more

Company replied

Rated 5 out of 5 stars

Visited the Worthing store today and was served straight away by Steph. We went to have our son’s feet measured and to purchase his first shoes. Steph was very helpful advising what shoe type woul... See more


Company details

  1. Shoe Store
  2. Boot Store
  3. Shoe Factory

Written by the company

At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.


Contact info

  • 81/83 Montague Street, BN11 3BN, Worthing, West Sussex, United Kingdom

  • 01903233527

4.9

Excellent

TrustScore 5 out of 5

117 reviews

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Replied to 98% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Steph was great

Steph was great, listening to exactly what I wanted and delivered the perfect shoes for me. Simple, friendly service. Well done!

October 26, 2025
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Rated 5 out of 5 stars

We went to get new shoes for my toddler…

We went to get new shoes for my toddler and Steph served us. She was so quick and helpful. I really appreciated it thank you as also had a newborn in tow! All I would say is please can Worthing Clarks put the kids shoes on the ground floor as we are regular customers (kids always need new shoes!) and that would be so helpful with buggies and pushchairs. Or at least a lift!

April 7, 2026
Unprompted review
Rated 5 out of 5 stars

Good experience

I had a really pleasant experience at this shoe store thanks to one of the sales assistants. Steph was incredibly kind, patient, and genuinely helpful throughout my visit. She took the time to understand what I was looking for and offered thoughtful suggestions without being pushy. Her positive attitude and professionalism made the whole shopping experience enjoyable. I truly appreciated her help and would definitely come back again! Thank you Steph.

March 28, 2026
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Rated 5 out of 5 stars

Joe was really helpful when I was in…

Joe was really helpful when I was in the store. Usually I'm a size 8 but a few of the styles came up large so he located what he could in a 7.5 in the stock room.
Many were not available in a 7/8 but he found all similar styles that were. He even went to the trouble of locating the styles in other stores and which could be ordered to store (and home!) for me to try. He could not have done more.

March 8, 2026
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Rated 5 out of 5 stars

Anna was extremely helpful today and…

Anna was extremely helpful today and made sure I got a pair of shoes that fit well for my extremely wide feet. I’ll definitely be returning due to my great experience today! Thank you Anna!

February 13, 2026
Unprompted review
Rated 5 out of 5 stars

First shoe purchase

Visited the Worthing store today and was served straight away by Steph.
We went to have our son’s feet measured and to purchase his first shoes.
Steph was very helpful advising what shoe type would suit our son best and made sure the shoe we chose,fit him properly and he was able to walk comfortably in them.

February 8, 2026
Unprompted review
Rated 5 out of 5 stars

Worthing store

Helpful team (especially Steph) at Worthing store. Some real bargains in the sale too (and it's always nice to shop local).

January 21, 2026
Unprompted review
Rated 5 out of 5 stars

Great Customer Experience

Steph gave us a great customer experience. Measured up and very helpful with selection for my little boy.
Ordered some in to pick up in the Worthing store in a few days !

January 11, 2026
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Rated 5 out of 5 stars

Went into the Worthing store with my…

Went into the Worthing store with my daughter on Saturday the 8th. Clare couldn’t have been more helpful. She was more than happy to help me find the right shoes. Nothing was too much trouble for her. She is the reason I will be returning to Clark’s, she made me feel so welcome and she was the perfect sales assistant.

November 8, 2025
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Rated 5 out of 5 stars

Excellent service and speedy delivery

Found the perfect pair of shoes in the Worthing store sale, but in the wrong size. Helpful assistant Steph ordered them for me to the store at no extra cost, and they arrived really quickly, in about three days. The shoes are super-comfy and stylish

November 9, 2025
Unprompted review
Rated 5 out of 5 stars

Worthing Clark shop

After a poor experience in Wrexham. Where a young assistant totally mismeasured my granddaughter. I decided to get my granddaughter checked in Worthing this time. The assistant called Steph was brilliant. Both professional and very helpful. I might add that the older assistants in Wrexham are very good.

October 28, 2025
Unprompted review

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