We had a great experience with Steph at Clarks. She was friendly, patient, and very knowledgeable. My niece felt completely comfortable telling her what she needed, and Steph helped us both find reall... See more
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Service was great nice to be able to try on sandals knowing how they fit. As they didn’t have the colour in my size was able to order them to be delivered free of postage to my home address. There was... See more
We went to the Worthing store and were served by Julia. We wanted to have our 1 year olds feet measured and get first shoes as she has just started walking. Measure and fit check were very thorough a... See more
Company replied
We visited the Worthing shop to let our daughter pick some shoes. Steph upstairs was really kind and helpful. The kind lady downstairs was fun and playful with the kids too. A great experi... See more
Company details
Written by the company
At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.
Contact info
81/83 Montague Street, BN11 3BN, Worthing, West Sussex, United Kingdom
- 01903233527
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Replied to 98% of negative reviews
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Rebecca was very helpful and kind…
Rebecca was very helpful and kind during the whole shopping experience. She deserves commendations!!
Steph was very helpful and friendly
We had a great experience with Steph at Clarks. She was friendly, patient, and very knowledgeable. My niece felt completely comfortable telling her what she needed, and Steph helped us both find really good pairs of shoes. Definitely 5-star service!
Service was great nice to be able to…
Service was great nice to be able to try on sandals knowing how they fit. As they didn’t have the colour in my size was able to order them to be delivered free of postage to my home address. There was an offer of £10 of sandals.
Maureen was very helpful and patient…
Maureen was very helpful and patient with my elderly and poorly Mum
Served by Anna
Served by Anna, exceptionally helpful and kind. Came out with good shoes!
We visited the Worthing shop to let our…
We visited the Worthing shop to let our daughter pick some shoes.
Steph upstairs was really kind and helpful.
The kind lady downstairs was fun and playful with the kids too.
A great experience, thanks guys.
Joe Clarks Worthing
Joe, the young man who served us was very helpful from the moment we entered the shop, he helped measure my son's feet and showed us suitable footwear within our budget.
The staff member Joe is a credit to your company
The staff member Joe who served us was really good with my little boy! It was his first time being measured and his first pair of shoes I thought he might have a meltdown as he isn’t very good with people he doesn’t know but Joe was really good with him and we avoided a meltdown! Thankyou joe
Steph was really helpful and kind
Steph was really helpful and kind. We were very happy with her service. My daugther really likes her new school shoes. Thank you Steph and we wish you good luck.
Joe was friendly helpful and supportive
Joe was friendly helpful and supportive
Steph was great
Steph was great, listening to exactly what I wanted and delivered the perfect shoes for me. Simple, friendly service. Well done!
Steph does an amazing job and really…
Steph does an amazing job and really helped me today!
We went to get new shoes for my toddler…
We went to get new shoes for my toddler and Steph served us. She was so quick and helpful. I really appreciated it thank you as also had a newborn in tow! All I would say is please can Worthing Clarks put the kids shoes on the ground floor as we are regular customers (kids always need new shoes!) and that would be so helpful with buggies and pushchairs. Or at least a lift!
Good experience
I had a really pleasant experience at this shoe store thanks to one of the sales assistants. Steph was incredibly kind, patient, and genuinely helpful throughout my visit. She took the time to understand what I was looking for and offered thoughtful suggestions without being pushy. Her positive attitude and professionalism made the whole shopping experience enjoyable. I truly appreciated her help and would definitely come back again! Thank you Steph.
Joe was very attentive.
Helpful Staff
Nice spacious, clean store. Friendly welcome. Nice displays. Friendly, helpful staff
Joe was really helpful when I was in…
Joe was really helpful when I was in the store. Usually I'm a size 8 but a few of the styles came up large so he located what he could in a 7.5 in the stock room.
Many were not available in a 7/8 but he found all similar styles that were. He even went to the trouble of locating the styles in other stores and which could be ordered to store (and home!) for me to try. He could not have done more.
I was able to exchange my daughter’s…
I was able to exchange my daughter’s shoes that had the sole coming off. Steph was very helpful and arranged an exchange
Anna was extremely helpful today and…
Anna was extremely helpful today and made sure I got a pair of shoes that fit well for my extremely wide feet. I’ll definitely be returning due to my great experience today! Thank you Anna!
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