We went to get new shoes for my toddler and Steph served us. She was so quick and helpful. I really appreciated it thank you as also had a newborn in tow! All I would say is please can Worthing Clarks... See more
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I had a really pleasant experience at this shoe store thanks to one of the sales assistants. Steph was incredibly kind, patient, and genuinely helpful throughout my visit. She took the time to underst... See more
We went to the Worthing store and were served by Julia. We wanted to have our 1 year olds feet measured and get first shoes as she has just started walking. Measure and fit check were very thorough a... See more
Company replied
Visited the Worthing store today and was served straight away by Steph. We went to have our son’s feet measured and to purchase his first shoes. Steph was very helpful advising what shoe type woul... See more
Company details
Written by the company
At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.
Contact info
81/83 Montague Street, BN11 3BN, Worthing, West Sussex, United Kingdom
- 01903233527
Replied to 98% of negative reviews
Typically replies within 48 hours
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Steph was great
Steph was great, listening to exactly what I wanted and delivered the perfect shoes for me. Simple, friendly service. Well done!
Steph does an amazing job and really…
Steph does an amazing job and really helped me today!
We went to get new shoes for my toddler…
We went to get new shoes for my toddler and Steph served us. She was so quick and helpful. I really appreciated it thank you as also had a newborn in tow! All I would say is please can Worthing Clarks put the kids shoes on the ground floor as we are regular customers (kids always need new shoes!) and that would be so helpful with buggies and pushchairs. Or at least a lift!
Good experience
I had a really pleasant experience at this shoe store thanks to one of the sales assistants. Steph was incredibly kind, patient, and genuinely helpful throughout my visit. She took the time to understand what I was looking for and offered thoughtful suggestions without being pushy. Her positive attitude and professionalism made the whole shopping experience enjoyable. I truly appreciated her help and would definitely come back again! Thank you Steph.
Joe was very attentive.
Helpful Staff
Nice spacious, clean store. Friendly welcome. Nice displays. Friendly, helpful staff
Joe was really helpful when I was in…
Joe was really helpful when I was in the store. Usually I'm a size 8 but a few of the styles came up large so he located what he could in a 7.5 in the stock room.
Many were not available in a 7/8 but he found all similar styles that were. He even went to the trouble of locating the styles in other stores and which could be ordered to store (and home!) for me to try. He could not have done more.
I was able to exchange my daughter’s…
I was able to exchange my daughter’s shoes that had the sole coming off. Steph was very helpful and arranged an exchange
Anna was extremely helpful today and…
Anna was extremely helpful today and made sure I got a pair of shoes that fit well for my extremely wide feet. I’ll definitely be returning due to my great experience today! Thank you Anna!
First shoe purchase
Visited the Worthing store today and was served straight away by Steph.
We went to have our son’s feet measured and to purchase his first shoes.
Steph was very helpful advising what shoe type would suit our son best and made sure the shoe we chose,fit him properly and he was able to walk comfortably in them.
Worthing store
Helpful team (especially Steph) at Worthing store. Some real bargains in the sale too (and it's always nice to shop local).
Great Customer Experience
Steph gave us a great customer experience. Measured up and very helpful with selection for my little boy.
Ordered some in to pick up in the Worthing store in a few days !
Steph was really lovely with my…
Steph was really lovely with my daughter, she is 11 months so her attention span is nonexistent! Steph interacted with my daughter and made our experience so lovely. Very happy customer :)
Anna at the Worthing store was…
Anna at the Worthing store was incredible with my 2 children, she made the whole process enjoyable for them. She is fabulous!
Great service by Steph at the Worthing…
Great service by Steph at the Worthing store
Went into the Worthing store with my…
Went into the Worthing store with my daughter on Saturday the 8th. Clare couldn’t have been more helpful. She was more than happy to help me find the right shoes. Nothing was too much trouble for her. She is the reason I will be returning to Clark’s, she made me feel so welcome and she was the perfect sales assistant.
Excellent service and speedy delivery
Found the perfect pair of shoes in the Worthing store sale, but in the wrong size. Helpful assistant Steph ordered them for me to the store at no extra cost, and they arrived really quickly, in about three days. The shoes are super-comfy and stylish
Worthing Clark shop
After a poor experience in Wrexham. Where a young assistant totally mismeasured my granddaughter. I decided to get my granddaughter checked in Worthing this time. The assistant called Steph was brilliant. Both professional and very helpful. I might add that the older assistants in Wrexham are very good.
Lovely friendly smiley staff
Lovely friendly smiley staff. A rare experience in the uk nowdays. Our lovely servers name was Anna.
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