Perfect summer slip on walkers. Cloudsteppers. Soo comfortable, easy to wear. Comfy to keep on all day walking around town. Feel secure which is great for slider type footwear, feels like a trainer... See more
Location
Switch location122/123 Designer Outlet, St Nicolas Ave, YO19 4TA York, North Yorkshire, GB
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See what reviewers are saying
I've ordered 5 pairs of trainers and casual shoes from Clarkes. The latest casual shoes turned up on time stated. Excellent quality fit true to size. Great choice of colours will definitely re order w... See more
The shoes and boots were excellent. One star removed because Clarks use EVRI knowing that they are unreliable. The last 3 parcels EVRI has delivered with my address on the label has been delivered to... See more
I made a mistake and sent back a pair of children’s shoes I wanted to keep, I managed to send them back in the box of shoes I didn’t want to keep. I didn’t realise my error till we were close to star... See more
Company details
Written by the company
At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.
Contact info
122/123 Designer Outlet, St Nicolas Ave, YO19 4TA, York, North Yorkshire, United Kingdom
- 01904654365
Replied to 98% of negative reviews
Typically replies within 48 hours
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FREE delivery over £40 defaults to £5.95 delivery
Thanks for two previous responses Stephanie.
But why does the Clarks Outlet website still proclaim: "Great news! You've qualified for Free Delivery"
when you sepnd over £40?
Because the following screen defaults to:
"Express Delivery by EVRi
£5.95 (within 2 working days)"
Copied and pasted from the site.
The default seemd to operate on - if purchase over £40 then go to £5.95 delivery. Why not go to FREE delivery?

Reply from Clarks - York Outlet
I've bought several pairs of shoes over…
I've bought several pairs of shoes over the last year or so. Perfect fit every time, and the high standards I expect from Clarks.
I sent these boots back.
Excellent Customer service.
Ladies leather boots
Bought these in the sale, extremely good value, leather boots, very comfortable, wide fit and look very nice, delivery was prompt, would highly recommend
Good size and delivered in good time.
Excellent experience
Excellent experience, easy to make a return if sizes don't fit. Great quality products.
Bought from the York Outlet store
Bought from the York Outlet store. Beautiful soft black leather ballet bumps. Sizing was poor, bought size 9 wide fit and this usually is fine but this time sadly not. There’s such sparse choice for us ladies with longer and wider feet…I love that Clark’s shoes last, but I’ve had to return too many pairs and get frustrated that I have to order them in as they’re not usually sold in store unless it’s a return, and also the more ‘fun’ styles are regular fit only. Come on Clarks - I’m losing faith…

Reply from Clarks - York Outlet
Wonderful shoes for a sensible price
Wonderful shoes for a sensible price, very happy.
I've loved Clarks shoes for years.
I've loved Clarks shoes for years.
What I would loved love to wear is Blue leather patient Boots and Red patient or Leather.
Especially the wider calf boots.
As my lower calf was damaged in a motor bike accident.
Got black patient boots
It would be nice to have a bigger choice of Blue leather and Patient shoes.sandles and brogue shoes. To add to my collection.
Great value for money and time spent online
Great value for money and time spent online. Quality and comfortable shoes worth and fashionable
3/8/25
Clarks outlet. Cheaper than the shop. Online. Great selection for girls. Fast delivery.
Being great quality shoes able to shop on line as it’s…
Being able to shop on line as it’s difficult for me to visit stores ,also have no problem returning shoes if they don’t fit .i have tried many shoe brands but always come back to Clarks the finish is always well done making the shoes very comfortable and easy to wear
Extremely content
I have never had a complaint and have only ordered Clarks online over the last 3 years and I do wait until they are reduced and very happy with the shoes and prices.
Incomplete Delivery – Need Assistance
No, my issue has not been resolved.
Two pairs of shoes from my order are still missing.
The parcel arrived sealed and was confirmed by the warehouse as incomplete.
I am still waiting to receive the missing shoes from my original order.

Reply from Clarks - York Outlet
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