Clarks Shoes Reviews 

I can't always find everyday footwear that combines style and substance with excellent value and the prospect of long life.
But the first pair I bought this year - size 9.5 boots reduced by half to £80 in the New Year sale - are unlikely to be bettered throughout 2024.
The assistant who served me at the Monk's Cross shop in York - I embarrassed myself by mistaking her for someone else (I'm sure she'll recall the encounter; I just want to forget it!) - is a fine ambassador for the Clarks brand.
She gave great advice, including the effective difference between half-sizes in men's boots, and didn't try to sell me any unnecessary extras.
And all this on a miserable Friday morning when there seemed little to smile about.
So, apologies for not making a note of your name to add to this review.
You deserve a special mention for your retail skills...and for putting up with me!
Thanks so very, very much.

Clark's school shoes quality is terrible now and it's getting worse. Even my daughter cannot use it for 7 months period. I informed to Clark about their bad quality, but the support staff is terrible and they are not helpful at all. Even they said what in third head, not focus on customer.
Very bad product and don’t waste your money on this bad product

A late review.
My husband and I went to Clarks in Blanchardstown Dublin 15, to get him a pair of shoes for work. We were greeted with a smile from a very friendly Irish lady. She had so much patience with us because my husband always buys his shoes a size too big. Jackie, i think that's her name,😊 was able to help him pick his right size, the most comfortable and at an affordable price. We have been to many Clarks in Ireland but i will go back to Blanchardstown branch every time we need shoes. Whether it's for work or leisure. Thanks Lisa. You made our day🥰

Clarks have been great with me buying slippers for an elderly and infirm gentleman who cant get to the shops. I ordered first 7 ( too small ) then a 9 (too big) then had to get a refund and buy a pair of size 8! Third time lucky I hope! The customer service team did everything to help me today. Perseverance paid off. Nothing was too much trouble. It took a long while to get through on the phone but it was worth the wait. Products last ages and they are the best fit and quality!

Ordered a pair of walking shoes in the sale on the 26/10/23 arranged to pick up at local pick up shop. For some reason shop did not accept them and were returned on the carrier. Contacted Evri to see if shoes could be redirected to my home address, Evri said they had to be returned to supplier (Clarks).Contacted Clarks to raise the issue, operator said she could neither redirect shoes to my home address or issue a refund until the shoes are returned. The shoes seem to be stuck in the couriers (Evri) warehouse and have been there for three weeks. I contacted clarks again and stated they would issue a refund to the credit card that I had used. 2 weeks have now passed and no refund, contacted customer services again and the said I had to raise the issue with the online form. The form was filled in with full explanation of the issue order number tracking number etc. I got an automated email stated the the form had been received and heard nothing since. Sent 2 more emails to customer services, still no reply. In the mean time still no shoes or refund, and a credit car bill to pay. Will not order anything from clarks online again.

Very helpful. Soooo patient.
My 88 Yr old friend tried on lots...nothing fit.
However I ordered online via the shop.
Got a bargain.
Sonia I think her name was.
Long black hair .Long Row Nottm branch.

Walked into clarks Wigan, served by Lisa, my sen daughter was fitted for shoes perfectly.
As always a perfect shop for both my sen wheelchair user children when I need them

It seems that there are two Trustpilots for Clarkes shoes. One for Clarkes shoes and the other for Clarkes UK and ROI. Please read my review from the point of an Irish customer being mislead and not being pre warned of having to pay excessive customs charges on two pairs of shoes, all after ordering from a supposedly Irish site.
I gave a review on the other Trustpilot for Clarkes shoes and was given an English number to ring. I have tried again to send them a copy of the receipt of payment for Customs charges but as usual they have a problem with their Web site. Irish consumers deserve some protection from these type of traders

Walked into the Bury store of Clarks and was met by Megan. I explained my mother needed to have her feet measured as they were swollen and sore which Megan proceeded to do. She then got together lots of shoe choices and different widths for my mother to try on and was so kind and patient.

The staff were very friendly and extremely helpful

Bought new school shoes for my daughter in Clarks Solihull branch today, we were served by Lana who was very friendly and helpful, good efficient service and a pleasure to deal with, highly recommend.

Me and my daughter went into Clarks at chesterfield early in the morning and were helped by Jenny. She was lovely. She made the right amount of jokes, was polite and gave us enough space and advice to help us choose the correct shoes. She used her expertise to ensure the shoes adequately fitted my daughter's feet and that she was happy and comfortable in them. Overall a good experience, we were in and out quickly and had her full attention. 10/10 recommended.

Brought my daughters first pair of shoes today in Newport, Isle of Wight. We were served by a lovely lady (Sam B) who was amazing with my daughter and her older sister. I was talked through all the different fittings of my daughters foot and advised on the first walkers due to her learning to walk. Amazing service.

We have been to the Leigh store in Greater Manchester twice this week. The staff there are so helpful, nothing is too much trouble. We had our youngest grandson who is only 2 and the member of staff who was quite young was marvellous with him. She measured his feet and after several searches found a pair of shoes for his size. This was great as we bought two pairs yesterday for his older sister. What a saving in these difficult times.

Went to Clarks shoes in trafford centre to purchase school shoes whilst browsing we were approached by a someone who I presume was a sales assistance,she asked would you like your child's feet measured .
Our reply oh yes please I could see the foot measuring slide scale next to the seating area ,she then said one minute and came back with a ticket and proceded to hand it to me , it should only be 5 or so minutes . I came to purchase shoes not stand in a queue to have my child's feet measured when ever you feel available to do so.If you do not have this service available why offer it. Needles to say left the shop and spent my cash somewhere else .

We arrived at Clark’s in Bury and were met by a welcoming smile from Matilda. We tools our challenging 18 month old granddaughter. I say challenging because she does not like strangers and hates having her feet measured. Matilda was very professional and managed to get her feet measured and help us choose two lovely pairs of shoes.

We bought shoes for my 10 year old granddaughter and 3 year old grandson at the Inverness branch. Mike was exceptionally helpful and patient throughout the process and we left with 2 pairs of great quality shoes at a reasonable price. We will be back again for more shoes!

I visited the Bolton store in the Market Place. We had purchased a pair of special trainers on Father's Day. Unfortunately one of them developed a small bump inside and became uncomfortable. We took them back to the shop and Chelsea, the assistant was so kind and helpful. There was no demur about an exchange and she arranged a next day delivery with no extra cost. They arrived exactly as promised. Thank you Clarks. It was a pleasure to shop with you!

I visited the Blackburn shop with my son on Wednesday, the 28th, we were very welcome and the shop assistant no 280- maariyah was very helpful, we left the shop happy and beaming with smiles, we are glad and happy with our purchase, will recommend it at anytime. Shout out to maariyah, thanks for being so helpful.

Visited the Clarks Outlet Shop at Cheshire Oaks today and purchased 4 pairs of shoes.
I was very impressed with the choice of shoes available and the staff were helpful ,especially Marion who made sure that I received the best deal possible with their current 2 for 1 offer .
I shall return.